Small knowledge of property community safety

1. What are the common sense of property management safety?

Four ways to escape from fire in shopping malls use evacuation routes to escape from property managers' exam questions. Every shopping mall is equipped with indoor stairs and outdoor stairs according to regulations, and some of them are also equipped with escalators and fire elevators. After a fire, especially in the initial stage of the fire, these are good escape routes.

when going down the stairs, you should grab the handrail to avoid being knocked down by the crowd. Don't take the ordinary elevator to escape, because in case of fire, power failure also happens from time to time, which can't guarantee the normal operation of the elevator.

Self-made equipment escape mall is a place where materials are highly concentrated, and there are many kinds of goods. After a fire, there are many materials that can be used to escape. If the towel and mask are soaked and covered over the mouth and nose, they can be made into smoke-proof tools; Use ropes, cloth, sheets, carpets and curtains to open up escape routes; You can also use various machine belts, fire hoses and cables to open up escape routes; Wear the safety helmet, motorcycle helmet and work clothes operated by the shopping mall.

When a fire breaks out by using buildings, if the above two methods can't escape, you can use downpipes, protruding parts inside and outside the house, various doors and windows and lightning protection nets (wires) of the building to escape or move to a safe area to find opportunities to escape. When using this escape method, we should be bold and careful, especially those who are old, weak, sick, disabled, women and children. We must not act blindly, otherwise casualties will easily occur.

When there is no way to escape, you should actively look for a shelter, such as waiting for rescue on the outdoor balcony and flat roof; Choose a room where fire and smoke are difficult to spread, close the doors and windows, and block the gap. If there is water in the room, immediately wet the doors, windows and all kinds of combustible materials to prevent or slow down the spread of fire and smoke, and constantly send out various distress signals to attract the attention of rescuers and help them out of trouble.

2. Knowledge of property service safety

1. Formulate the work plan of property management service and organize its implementation; Manage property-related engineering drawings, residential user files and completion acceptance materials. 2. Daily maintenance, maintenance and management of buildings, including: floor, roof, external wall, load-bearing wall, stairwell, corridor, passage, stairwell, elevator shaft, etc. 3. Daily maintenance, maintenance and management of * * * facilities and equipment, including * * * sewer pipes, downpipes, sewage wells, power distribution rooms, * * * lighting and lightning protection devices, etc. 4. *** Daily maintenance and management of facilities and affiliated buildings and structures, including roads, septic tanks, water pump houses, bicycle sheds, garbage buildings, etc. 5. Maintenance and management of greening in public areas, including grasslands, trees, sketches and sculptures. 6. Public sanitation, including the cleanliness of the parts used in houses, the cleanliness of public places, the collection and removal of garbage, etc. 7. Maintain public order, including past service, building security, patrol in the property area, management of the central control room, and maintenance of public order in the community. 8. Maintain the driving order of vehicles in the property area, manage temporary vehicle parking on the ground, and manage non-motor vehicles in the community. 9. Fire management services, including the maintenance and management of fire control facilities and equipment in public areas, including fire water tanks, fire pumps, fire hydrant boxes, fire equipment, fire control center, etc. 1. Operation and daily maintenance management of elevators and pumps. 11. Housing decoration management services. 12. Other entrusted matters (1) Management and maintenance of community cultural and entertainment facilities. (2) Community public resources management, including community public regional advertising, commercial publicity activities, property management rental, etc. (3) A variety of convenience services in the community, including indoor special cleaning, intermediary services for house transaction and lease, and other convenience services.

3. What are the common sense problems of residential property management

1. When did the property management company start to collect property management fees? Answer: Property management fees charged by property companies generally start to be calculated after the house is checked and accepted by the purchaser and signed for approval. There are also property management companies that start to charge management fees when residents check in.

if the purchaser purchases the house, unless otherwise agreed by both the developer and the purchaser on the property management fee. For example, some developers promise to waive the property management fee for the first year when selling houses, which is the case.

this is the most basic common sense of residential property management. 2. Are the owners in arrears eligible to run for the owners' committee? A: The common sense of property management in this community is very important, which is related to the rights and interests of the majority of owners.

whether an owner is qualified to be elected as a member of the owners' committee depends on whether he has the identity of the owner. Owners' committee is a concrete form for owners to exercise their membership rights and manage the affairs of all buildings, that is, the qualification of owners to run for owners' committee is based on their building ownership.

the members of the owners' committee are elected according to the wishes of the statutory majority of owners in the owners' meeting, and no one else may interfere. The problem of arrears is a dispute between the owner and the property management company, which belongs to the civil contract dispute between the owner and the property management company.

the owner's default on the property management fee is a non-performance of the debt. The property company can sue the owner for breach of contract, but it cannot deprive the owner of the qualification to run for the members of the owners' committee. Therefore, the owners' unpaid property management fees will not affect their participation in the election of the owners' committee.

everyone should keep in mind the common sense of property management in this community, and don't be fooled by the property company. Third, the common sense of residential property management: for tap water, electricity and gas, can the property company increase the price by itself when charging the residents for these resources? Answer: The water supply company, power supply bureau and gas company are the suppliers of the above resources, and the households are consumers.

the property management company is not a wholesaler of water, electricity and gas, but only a collector of water, electricity and gas, and can only collect resource fees after being entrusted by a professional department. Water, electricity and gas are priced by * * * and cannot be increased at will.

iv. when calculating the property management fee, what is the charging area? Answer: The billing area is subject to the construction area indicated in the property ownership certificate. This construction area includes two parts: one part is the interior construction area and the other part is the shared area. For houses that have not yet obtained the real estate license, the sales area on the purchase contract signed by the developer and the purchaser shall prevail.

if you don't know the common sense of property management in this community, you will suffer from overcharged management fees. .

4. How to do a good job in the safety prevention of residential areas

Security, security and ensuring safety are the top priority of property security work. How to construct a safety prevention and control network combining civil air defense, physical defense and technical defense in the property community, ensure the quality of safety management in the community, realize zero incidents in the community, improve the social order in a small area, and make efforts to build a harmonious society is an important goal pursued by property security. To achieve this goal, we must make efforts from the following aspects:

First, scientifically and reasonably arrange the security posts in the community to form the best combination of points, lines and areas of guard posts, guard posts and patrol posts in the community, which is the basis for strict security prevention and control;

second, security guards are familiar with the working environment, understand the post responsibilities, fulfill their duties in their posts, and be vigilant a hundred times, which is the key to do a good job in community safety prevention and control;

thirdly, according to the geographical environment and weak security links of the property community, strengthening the guard inspection of key areas and key parts is the main measure to do a good job in security guard work of the property community;

Fourth, memorize the owner's name, appearance and characteristics, and know the building, floor, unit and room number where the owner lives, so as to have a clear idea. Strengthening the registration of personnel, articles and vehicles at the guard post of the community and strictly controlling the entry of outsiders into the community are the key points of doing a good job in community security.

Fifth, it is an important method to strengthen the supervision and inspection of security posts after : pm, especially in the early hours of the morning, so as to prevent security guards from leaving their posts and dozing off.

Sixth, strengthen mutual reminding, mutual care, mutual supervision and mutual linkage between posts, form a strict prevention and control system in points, lines and areas, and give full play to the overall functional effect of security in the community;

Seventh, establish and improve the closed-circuit television monitoring system in the residential area, organically combine civil air defense with technical defense, and strengthen the duty management of the monitoring center, so as to be closely guarded;

Eighth, strengthen the publicity and education on the safety knowledge of community owners, educate the masses, mobilize them, rely on the masses, and prevent and treat them by groups. Improve the safety awareness of the owners and lay a good mass foundation for the safety of the community.

5. A little common sense of property knowledge can help you make your daily life more convenient

After the house moves in, the "struggle" between buyers and developers becomes with the property management company. After the daily life, basically dealing with property companies. It is necessary to know some property knowledge not only to ensure the convenience of your life, but also to keep yourself from being deceived in the interaction with property companies.

1. When did the property management company start to collect property management fees?

A: Generally, it can be divided into two situations and ways. First, the property management fee will be collected after the buyer signs the house. Second, the property management company began to collect management fees when the residents checked in.

second, do developers have to pay property management fees for vacant houses?

a: at present, there is no explicit provision. However, according to the current industry practice, developers pay property management fees for vacant houses. As for how much management fee to pay, it can be implemented according to the corresponding standards stipulated in the Convention on the Use, Management and Maintenance of Houses.

third, when collecting the management fee of the property, what is the charging area?

a: the billing area is based on the construction area indicated in the property ownership certificate. this construction area includes two parts: one part is the interior construction area, and the other part is the shared area. For houses that have not yet obtained the real estate license, the sales area on the purchase contract signed by the developer and the purchaser shall prevail.

4. Who will pay for the lighting in public areas?

Answer: Lighting in public areas generally refers to lighting in stairs, hallways, corridors and other places of a building, and this part of the energy cost should be borne by the beneficiary. The general practice is to share the cost according to the unit door. Therefore, in addition to paying the energy cost used by the household, the household should also pay the shared energy cost.

5. When the residents decorate, should they pay the decoration deposit to the property company?

a: it is a common phenomenon for residents to decorate their houses. in order to ensure that the renovation will not damage the main structure of the houses and ensure the safe use of the houses, residents must apply to the property management company for renovation, and the construction can only be started after the approval of the property management company. moreover, they must sign a renovation agreement with the property management company to clarify the contents of renovation, renovation time, garbage disposal methods and the handling of liability for breach of contract. Whether the property company should collect the decoration deposit shall be subject to the agreement between the purchaser and the property company when handling the check-in formalities, that is, according to the provisions in the Convention on the Use, Management and Maintenance of Houses.

VI. How to divide the maintenance scope between the property management company and the owner?

the maintenance of the owner's house by the property management company can be divided into two situations.

in one case, the developer entrusts the house warranty obligations undertaken by the purchaser to the property management company, and the property management company does not charge any fees for the maintenance of the owner's house. In this case, the property management company performs the house warranty obligations on behalf of the developer;

in another case, the maintenance of the owner's house by the property management company does not fall within the scope of the housing warranty undertaken by the developer to the purchaser, and the property management company charges the working hours, which belongs to an independent paid service provided by the property management company entrusted by the owner. (Note: this residential area belongs to the second case)

The maintenance scope and responsibility of the property management company and the owner are generally stipulated in the property management contract signed by both parties.

generally speaking, property management companies are responsible for the maintenance of * * * used parts and * * * used equipment, public buildings and * * * used facilities, including external walls, stairwells, passageways, roofs, elevators, electromechanical equipment, * * * used antennas, fire-fighting facilities and green spaces.

in general, the owners should be responsible for the maintenance of all their properties. Indoor parts and equipment, including water, electricity, gas and other indoor pipelines, facilities and private balconies, shall be maintained by the owner. Owners can maintain their own parts and equipment for their own use, or they can entrust property management companies or other professional maintenance personnel to carry out maintenance, but they have to pay corresponding fees for entrusting others to carry out maintenance.

Property knowledge should be learned and accumulated slowly in daily life. Although it is not a big deal, it is always good to know something.

(The above answer was issued on January-April, 216, and the current relevant house purchase policy should be based on the actual situation)

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6. Who knows some knowledge related to residential property management

(I) The basic concept of property management The so-called property management refers to the fact that the operator is entrusted by the property owner and the user, and in accordance with the provisions of national laws and contracts, Manage the property by economic means, and use modern management science, advanced maintenance technology and advanced service means to provide comprehensive and high-quality paid services for the owners or users of the property, so as to meet the needs of users at different levels and make the property play the maximum use and economic benefits.

(II) Basic principles of property management: the principle of power definition: the supremacy of owners; the principle of unified management; the principle of economic rationality; the principle of professional service; the principle of clear rights and responsibilities; the principle of advanced management; the principle of fair competition; and (III) The purpose of property management is to implement enterprise and operational management of properties in order to overcome the drawbacks of the old system and maximize the unification of social, economic and environmental benefits of properties. Specifically, it is to achieve the following goals: to create a safe, comfortable and harmonious living environment; Give full play to the maximum use value of the property; Make the property preserve and increase its value as much as possible.

(IV) Organizations involved in property management 1. Owners refer to the owners of houses and related facilities in the property. The owners' meeting is composed of the owners in the property.

according to the relevant regulations, the owners' meeting can only be held when more than half of the owners with voting rights are present. Owners may entrust an agent to attend the owners' meeting, and owners under the age of 18 shall be attended by their legal representatives.

the functions and powers of the owners' meeting include: electing and dismissing the members of the management committee. Supervise the work of the management Committee.

listen to and review the work report of the management Committee. To decide on major matters concerning the interests of the owners in the property.

modify the owners' convention. Change and cancel inappropriate decisions of the CMC.

approve the articles of association of the management Committee. 2. The CMC is the abbreviation of the property management committee, which is composed of representatives elected by the owners and users in the property under the guidance of the real estate administrative department to represent and safeguard the legitimate rights and interests of the owners and users in the property.

3. Property management enterprises Property management enterprises are subject to the property management committee and the housing authority.