Sales background responsibilities

The sales office is a bridge inside and outside the sales department, and it is also a link to contact customers. It plays a decisive role in the sales department. The following are the responsibilities of the sales office I arranged for you, for reference only.

Article 1: Responsibilities of the Sales Department

For a company, the backstage work of sales staff is a bridge of internal and external communication, a link to contact customers and plays a decisive role. Therefore, all the work of the sales department must go through a double or multi-person audit system to ensure foolproof.

1. Track and supervise the implementation of the contract, establish the contract performance list of each contract, and prepare the monthly, quarterly and annual contract performance statistics. Report the results to the sales minister and regional manager, and inform the business manager. According to the needs, the implementation of the contract can be fed back to the customer.

2. Prepare annual and monthly work plans and fund use plans; Summarize and summarize the annual and monthly fund withdrawal and fund use in each district; Urge salespeople to withdraw funds. Supervise the use of its business expenses as required.

3. Establish accounting general ledger and subsidiary ledger according to the company's marketing policy, and register the subsidiary ledger on time;

4. Receive, send, process and save all business calls, letters and documents. Timely delivery and handling of customer feedback. Create a user profile.

5. According to the company's marketing management system, accurately and effectively carry out the accounting, management and service of sales expenses of business personnel, such as the settlement and reimbursement of business expenses and the accounting of wages and bonuses.

6. Make statistics and reports on contract performance, fund withdrawal and business expenses every month;

7, according to the requirements of the contract to the dealer to do a good job of convergence;

8. Prepare accounts receivable details according to the contract and manage accounts receivable;

9. Assist business personnel to collect money; Provide accounts receivable and related information;

10, to assist sales staff in writing business documents.

1 1. Collect market information as required, provide information briefing every day, and report to the sales minister by email.

12. Complete other tasks assigned by the leaders.

Chapter II: Responsibilities of Sales Backstage Position

1, responsible for timely uploading and publishing company notices, documents, information and latest information;

2. Assist business personnel to properly handle customer complaints. Timely delivery and handling of customer feedback;

3. Sort out and prepare the information required by the business personnel, such as documents, materials, samples, color pages, color cards, materials, etc.

4. Responsible for sending and receiving relevant materials and documents of this department, classifying and filing them, and filling in all kinds of reports accurately;

5. Summarize and compile the annual, monthly and weekly work summaries of business personnel, urge business personnel to develop markets and new customers, and make reports and submit them to the marketing director, so that the company can establish a sound sales management system;

6. Assist business personnel to sort out travel bills, review travel expense reimbursement forms, travel route maps and expense details of business personnel, and supervise the use of their business expenses according to regulations;

7. Summarize the business personnel's monthly attendance and business trip days, so as to assess the business personnel;

8. Summarize the monthly, quarterly and annual sales contracts, track and supervise the contract implementation, establish a contract implementation list for each contract, and make statistics on the monthly, quarterly and annual contract implementation. Report the results to the sales company manager and sales manager, and feedback the contract implementation to customers as needed;

9. Prepare accounts receivable details according to the contract, manage accounts receivable, provide accounts receivable and related information, and assist business personnel to collect money;

10. Make statistics and reports on contract performance, fund withdrawal and business expenses every month;

1 1. Assist business personnel to write business documents and prepare bidding documents. Make documents stipulated in the contract, such as quality inspection reports, certificates and other related documents, and copy and stamp daily data;

12, according to the requirements of the contract, closely communicate with the production department and do a good job of connection; Customize, execute, complete and deliver the contract, and make records to ensure that the whole process is well documented;

13. Establish a customer file management system, including contacts, problems, contract details, etc.

14, closely communicate with the logistics department to understand the delivery of products;

15. Establish an invoice reservation mechanism according to the company's marketing policy to ensure that invoices have been clearly and well documented;

16, according to the company's marketing management system, accurately and effectively carry out the accounting, management and service of sales expenses of business personnel, such as settlement, reimbursement and commission accounting of business expenses;

17, docking with financial personnel on delivery and payment;

18, do a good job of reconciliation with the company's financial personnel and customer units;

19, responsible for the reception of domestic and foreign visitors;

20. Attend meetings and be responsible for taking minutes and arranging meetings;

2 1. Complete other tasks assigned by leaders.

Chapter 3: Sales Backstage Responsibilities

First, contact the marketing staff.

1. Collect weekly work summary and market sales data report, and report to the competent leader in time.

2. Information exchange between sales personnel and the company, telephone communication with marketing personnel at any time, and timely communication of sales policies and company documents.

(1) collation of information required by sales personnel (including preparation of tender);

(2) Daily materials (including the preparation of sales materials such as office supplies, business cards and color pages);

(3) Collating accounts receivable and collection records;

3. Production of sales contracts and systematic entry of sales products.

Second, manage mailing, delivery, invoices and business partners.

1. Sales Material Management

(1) documents, materials, samples and color pages? Waiting (double or multi-person review);

(two) to register, check and verify the materials sent; Registration of sample collection and distribution;

(3) Verification, registration and filing of commercial customer information (licenses, certificates and billing information);

(4) Receiving, sending, processing and saving all business telephones, letters and documents;

(5) Timely transmitting and handling customer feedback;

2. Filing and registration of purchase and sale contracts

Track and supervise the implementation of the contract (i.e. the entry, tracking and supervision of the business contact form), and compile the statistics of the monthly, quarterly and annual contract implementation. Report the results to the sales manager and general manager. According to the needs, the implementation of the contract can be fed back to the customer.

3. Delivery/return

Record the quantity and time of delivered/returned products. If there is any return, check with the salesman, and remember the reason for the return and whether it needs to be delivered again. All delivery/return records should be carefully sorted out for the inquiry of superior leaders such as salesmen and experiencers; Establish accounting general ledger and subsidiary ledger according to the company's marketing policy, and register the subsidiary ledger on time.

4. Pricing of goods

Before invoicing, it is necessary to confirm whether the invoiced variety, unit price and quantity are consistent with the contents of the order. Make a record of bills for inquiry and verification, and urge the business personnel to make dunning for the accounts due.

Third, the internal management of the sales department

1. Copy and print daily materials.

2. Business card printing, express delivery fee settlement, etc.

3. Check the company email, company QQ and industry websites (mainly bidding websites) every day to collect business information and bidding information.

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