What is the pre-sales work?

It is a bridge between the market and R&D, and can flexibly respond to various questions raised by customers on the spot.

Pre-sales work mostly appears in the computer industry. Because the industry needs to make plans and communicate with customers in the early stage, the position needs to explain the technology clearly in customized language as much as possible. Therefore, we need people who not only know the customer's business knowledge, but also are very familiar with the company's products and technologies to deal with it.

For pre-sales, technology is a very important level, and writing documents (Doc, PPT) also needs a solid foundation. It needs certain product knowledge and industry knowledge to answer the questions that the daily sales staff can't answer. It is more important to communicate with customers.

As a pre-sale, it is necessary to communicate with customers. In many cases, it is standing in front of customers and talking about products, technologies and solutions. This requires a person to have very good speaking skills, expression skills and communication skills, so that customers can understand what you want to say, solve problems raised by customers or provide solutions for customers. ?

Pre-sale is a comprehensive development, which includes rich technical service market, service sales and work content.

References:

Pre-sales technical support _ Baidu Encyclopedia