Beijing Municipal Housing and Urban-Rural Development Commission issued new regulations on commercial housing sales to combat the problem of "wrong goods" in model rooms

When purchasing commercial housing, are you always impressed by the beautiful model rooms? Are you often worried that the house delivered is inconsistent with what the developer promised and showed when you originally bought the house? Recently, the Beijing Municipal Commission of Housing and Urban-Rural Development issued the "Notice on Further Regulating the Sales of New Commercial Housing" (hereinafter referred to as the "Notice"), proposing the "Three Unanimities" and "Four Strict Prohibitions", and explicitly stopped the "goods that do not match the original model" in the model rooms. Consolidate the main responsibilities of developers and effectively ensure the quality of housing delivery.

The model room must be consistent with the actual delivery

“Many people buy a house because of the model room, and I am the same way. Therefore, the decoration and layout of the model room are in the developer’s process of selling the house. "Ms. Liu, a consumer who bought a house near Nanhaizi Park in Beijing in 2019, told a reporter from China Consumer News, "The first time I went to the sales office to view the house, I was impressed by the exquisite decoration. I was attracted by the gorgeously decorated model room, and I paid the deposit on the spot. Unexpectedly, I was disappointed when I took delivery of the house." Ms. Liu told the China Consumer News reporter that the delivered house and the model room were different. There is a huge difference in decoration level. One can be said to be "really well-decorated" and the other can only be regarded as "simple decoration". For example, the model room uses elegant wall coverings, but when the actual room is handed over, the walls are only "whitewashed". The wardrobe was inlaid with metal strips, but it had no shape at all when the house was handed over. "I want to argue with the developer, but the model apartment has been demolished a long time ago."

Over-decoration and over-beautification of model rooms are problems often complained by consumers in house sales. Under normal circumstances, developers will pay special attention when decorating and designing model rooms, but the delivery standards of the model rooms seen by consumers are often inconsistent with the actual housing delivery standards. "The wrong goods" often lead to disputes, making consumers miserable.

The "Notice" puts forward "three consistent" requirements for the model rooms, that is, the decoration standards of the model rooms should be consistent with the list contents listed in the pre-sale plan, and should be consistent with the delivery standards agreed in the purchase contract. It must be consistent and consistent with the actual delivery status of the project, and no other decorations and facilities beyond the delivery standards shall be added.

In addition, the "Notice" also stipulates that before pre-selling commercial housing, developers should follow the construction drawings that have been reviewed and approved by the drawing review agency and the unit styles, structural dimensions, and delivery standards determined in the pre-sale plan. , The construction technology is set up in the delivery model room, and the process model area is arranged in the delivery model room. Among them, if the project has multiple house types, delivery model rooms of the main house types (not less than two) should be set up, and the delivery model rooms and process model areas should be retained at least three months after the project is delivered. "During the opinion solicitation stage, some companies proposed to cancel the retention time requirement for model rooms. However, considering that this is one of the main measures to solve the problem of 'goods not being shipped', this provision has been retained." The relevant person in charge of the Beijing Municipal Housing and Urban-Rural Development Commission told reporters It stated that if a delivery model room is not set up, a display (publicity) model room shall not be set up. When a developer applies for a pre-sale license, the district housing and construction department shall conduct on-site verification of the setting up of the model room.

The negative factors of the project should be fully informed

After "what you see is what you get" in the model room, the developer must also ensure that the developer is honest during the publicity process. The "Notice" proposes "four strict prohibitions" for sales personnel, namely: it is strictly prohibited to make false and false publicity, it is strictly prohibited to mislead customers about the disposal of occupied public areas, it is strictly prohibited to promote public service facilities that have not been built in the surrounding area, and it is strictly prohibited to exaggerate a tense atmosphere for promotions. The "Notice" requires that when developers produce various sales promotion materials such as exhibition boards, sand tables, property brochures, albums, and APP software, the content displayed within the project scope should be consistent with the content of the planning permit. Buildings, structures, green space landscapes, residential areas, etc. The proportional relationship of roads should be consistent with the general plan of the planning permit; the display content other than the project should be consistent with the current situation, and unconstructed content should not be displayed. During the sales process, sales staff are strictly prohibited from making false propaganda, misleading customers about the disposal of occupied public areas, promoting public service facilities that have not been built in the surrounding area, and exaggerating a tense atmosphere for promotions.

At the same time, there are three items that developers must publicize in prominent locations at the sales site.

First, there are situations inside and outside the project that may have a significant impact on the conclusion of the contract and the determination of the house price, especially those involving noise, smoke, pollution, radiation, privacy, ventilation, lighting, decoration, funeral and other unfavorable factors. The house purchaser should be informed accurately and comprehensively People announce. The second is the hierarchical floor plans and elevations that have been reviewed and approved by the plan review agency, so that the home buyer can understand the location of lighting and ventilation shafts, equipment platforms, etc. The third is to build public rental housing and affordable rental housing. Developers should also publicize the distribution of public rental housing and affordable rental housing, the division of property management areas, the usage of facilities and equipment, property service quality standards, property charging standards, etc. Condition.

Wang Xiaoqiang, Zhuge Housing Analyst, told a reporter from China Consumer News, "Developers must be careful in the future. It is prohibited to 'deliver goods that are not right', nor to make false promises, and to deal with unfavorable factors for the project." Comprehensive notification is a great benefit to home buyers, safeguarding consumers’ right to know and other legitimate rights and interests, and will fundamentally avoid the occurrence of various consumer disputes.”

“Construction Site Open Day”. No less than 2 activities

A century-old plan, quality first. The quality of housing has always attracted people's attention and is also one of the focuses of disputes between home buyers and developers. In order to improve the quality of house delivery and implement the pre-delivery house quality inspection system, the "Notice" proposes that developers should carry out no less than two "construction site open days" activities before the completion and acceptance of houses. During the "construction site open day" activities, home buyers Developers should provide timely explanations for opinions and suggestions on project quality. If there are quality defects, they should be repaired and rectified in a timely manner and fed back to the home buyers.

In addition, for hot-selling projects that may appear in the future, the "Notice" adds new requirements for notarization and lottery. The "Notice" stipulates that if the number of registered interested customers for a project exceeds three times the number of approved houses for sale, it will be considered a hot sale, and the developer should adopt a notarization lottery method, that is, invite a notary agency to notarize on site as an independent third party. Lottery.

Pan Hao, an analyst at the Shell Research Institute, told a reporter from China Consumer News that the frequency of "construction site open day activities" is conducive to the standardized management of project development on the one hand, and more conducive to maintenance on the other. Home Buyer Rights. According to statistics from the Shell Research Institute, from 2017 to 2020, there were more than 490,000 civil disputes regarding commercial housing purchase contracts, and they have been increasing year by year. In 2020, they have risen to more than 150,000. The requirements of this "Notice" will help reduce home purchase disputes, protect the legitimate rights and interests of home buyers, improve market order, and build a healthy development pattern for commercial housing sales.

Pan Hao said that the "Notice" requires notarization and lottery for hot-selling projects, and gives priority to households without houses, local households, and households of employees of surrounding enterprises and institutions. This is a new step in the regulation of Beijing's property market. formulation. "Lottery to buy a house" mainly targets the phenomenon of hot real estate prices being driven up and real estate companies holding back on selling. This is to prevent market speculation and is in line with the country's positioning of "housing for living, not speculation" and the regulatory requirements of "one city, one policy". Can have a positive impact.

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What pitfalls should you avoid when visiting a model room?

What are the differences between a model room displayed as a commercial house and an actual house you buy? How should you choose when buying a house, and what pitfalls should you pay attention to avoid? To this end, many industry insiders have provided advice to consumers.

1. Pay attention to the space and area of ??the model room.

As the sales management of commercial housing gradually becomes standardized, not many developers dare to directly reduce the area significantly, because when the house is finally collected, the relevant departments will issue an actual measurement report of the housing area, and any excess will be refunded and less will be reimbursed.

Home buyers need to note that in order to make the space in the model apartment look larger, most developers generally reduce the size of the furniture, such as choosing beds that are 1.5 meters or even smaller. In addition, no doors in the bedrooms, an open kitchen, and mirrors everywhere can make the model room appear transparent, making it easier for buyers to be attracted. Therefore, consumers must pay attention when buying a house. What you see may not necessarily be what you get. When visiting a model room, you can prepare a soft ruler for measurement at any time.

2. Don’t ignore the issue of natural lighting.

Because developers will turn on all the lighting equipment in the model room and even deliberately arrange more light sources, consumers often feel that the indoor lighting effect is very good when visiting, thus ignoring the real lighting problem of the room. It is recommended that home buyers turn off all the lights in the model room first to experience the real natural lighting conditions in the room.

3. Pay attention to the distance between buildings when handing over the house.

As we all know, in order to facilitate home buyers to visit model rooms, developers usually build them in the sales office. However, the layout of the actual delivered building is not necessarily the same as the model room, especially the floor height or floor height. The spacing between buildings is often not fully displayed in model rooms.

It is recommended that consumers must understand the location of the buildings in the entire community, carefully observe the sand table at the sales site, or ask the sales staff to provide a distribution map of the buildings in the community. In addition, the outdoor green landscape that home buyers see through the model room is very confusing. It is best to go to the actual project construction site to have a look to determine the general environment around the building of your choice.

4. Don’t ignore the pipeline problems in the model room.

It is rare to see pipelines, water pipes, etc. in the kitchens and bathrooms of model rooms. Some model rooms do not have water pipes at all, and some hide them. This is what developers do. The main purpose is to make the space look as large as possible. However, in real life, water, electricity, and gas pipelines are indispensable. House buyers must be mentally prepared for this. They can determine the final space size by asking the sales staff. (Sun Wei)