China Tourism Alert National Tourism Administration Travel Safety Alert

Article 77: The state establishes a safety risk early warning system for tourist destinations. The classification and implementation procedures for safety risk warnings for tourist destinations shall be formulated by the tourism authority of the State Council in conjunction with relevant departments.

Governments at or above the county level and their relevant departments should regard tourism safety as an important part of emergency monitoring and assessment.

Article 78 Governments at or above the county level shall incorporate tourism emergency management into the government emergency management system in accordance with the law, formulate emergency plans, and establish a tourism emergency response mechanism.

After an emergency occurs, the local government and its relevant departments and agencies should take measures to provide rescue and assist tourists in returning to their place of departure or a reasonable location designated by the tourists.

Article 79 Tourism operators shall strictly implement laws, regulations, national standards and industry standards related to safety production management and fire safety management, have corresponding safety production conditions, and formulate tourist safety protection systems and Emergency plan.

Tourism operators should conduct regular emergency rescue skills training for employees who directly provide services to tourists, conduct safety inspections, monitoring and evaluation of the products and services provided, and take necessary measures to prevent harm.

Tour operators should take corresponding safety measures when organizing and receiving tourists such as the elderly, minors, and disabled people.

Article 80 Tourism operators shall provide explicit explanations or warnings to tourists in advance regarding the following matters in tourism activities:

(1) Correct use of relevant facilities and Equipment;

(2) Necessary safety precautions and emergency measures;

(3) Business service places, facilities and equipment not open to tourists;

(4) Groups that are not suitable for participating in relevant activities;

(5) Other situations that may endanger the personal and property safety of tourists.

Article 81: After an emergency or tourism safety accident occurs, tourism operators shall immediately take necessary rescue and disposal measures, fulfill reporting obligations in accordance with the law, and properly accommodate tourists.

Article 82 When tourists’ personal or property safety is threatened, they have the right to request timely assistance from tourism operators, local governments and relevant institutions.

When Chinese outbound tourists encounter trouble abroad, they have the right to ask our local agencies to provide assistance and protection within the scope of their duties.

After receiving help from relevant organizations or institutions, tourists should pay the expenses that should be borne by themselves.

Chapter 7 Tourism Supervision and Management

Article 83 The tourism authorities and relevant departments of the people’s government and the people’s government at or above the county level shall, in accordance with the provisions of this Law and relevant laws and regulations, Supervise and manage the tourism market within their respective scope of responsibilities.

People's governments at or above the county level shall organize tourism authorities, industrial and commercial administration, product quality supervision, transportation and other relevant departments and law enforcement departments. Supervise and inspect relevant tourism operations.

Article 84: The tourism authorities shall perform supervision and management duties and shall not collect fees from supervision and management objects in violation of the provisions of laws and administrative regulations.

Tourism authorities and their staff shall not participate in any form of tourism business activities.

Article 85 The people’s tourism administrative department and the people’s government at or above the county level have the right to supervise and inspect the following matters:

(1) Whether operating travel agency business and providing tour guide and team leader services have obtained Business and practice license;

(2) Business activities of travel agencies;

(3) Service activities of tourism professionals such as tour guides and team leaders;

(IV) ) Other matters stipulated in laws and regulations.

The tourism authorities shall conduct supervision and inspection in accordance with the provisions of the preceding paragraph, and may review and copy suspected illegal contracts, documents, account books and other materials.

Article 86: When the tourism administrative department and relevant departments conduct supervision and inspection in accordance with the law, the number of supervisors and inspection personnel shall not be less than two, and they shall public relations

Article 88: The people's tourism administrative department When the relevant departments and governments at or above the county level are performing their supervisory and inspection duties or handling reports and complaints, if any violations of the provisions of this law are discovered, they shall be dealt with in a timely manner and in accordance with the law; matters that do not fall within the scope of the department's responsibilities shall be notified in writing in a timely manner and Transfer to relevant departments for investigation.

Chapter 89: Local people’s governments at or above the county level should establish an information sharing mechanism for the investigation and handling of tourism violations, and supervise the handling of illegal acts that require joint investigation and handling across departments and regions.

The tourism authorities and relevant departments shall promptly announce the supervision and inspection status to the public in accordance with their respective responsibilities.

Article 90: Tourism industry organizations established in accordance with the law shall, in accordance with the provisions of laws, administrative regulations and charters, formulate industry business specifications and service standards, conduct self-discipline management of members’ business behaviors and service quality, and organize Professional ethics education and business training to improve the quality of employees.

Chapter 8 Handling of Tourism Disputes

Chapter 91 People’s governments at or above the county level shall designate or establish a unified tourism complaint handling agency. After receiving a complaint, the accepting agency shall promptly handle it or transfer it to the relevant department for processing, and notify the complainant.

Article 92 Disputes between tourists and tourism operators can be resolved through the following channels:

(1) Negotiation between the two parties;

(2) Apply for mediation to the consumer association, tourism complaint acceptance agency or relevant mediation organization;

(3) Submit it to an arbitration institution for arbitration according to the arbitration agreement reached with the tourism operator;

(4) ) filed a lawsuit against the people of the United States courts.

Article 93 Consumer associations, tourism complaint acceptance agencies and relevant mediation organizations shall mediate disputes between tourists and tourism operators on the basis of the voluntariness of both parties in accordance with the law.

Article 94 If there is a dispute between tourists and tourism operators, if there are a large number of tourists and they have the same request, they can elect representatives to participate in consultation, mediation, arbitration and litigation activities.

Chapter 9 Legal Responsibilities

Article 95 Anyone who violates the provisions of this Law and engages in travel agency business without permission shall be ordered to make corrections by the tourism administrative department or the industrial and commercial administrative department. The illegal gains shall be confiscated and a fine of not less than 10,000 yuan but not more than 100,000 yuan shall be imposed; if the illegal gains are more than 100,000 yuan, a fine of not less than one time but not more than five times the illegal gains shall be imposed; the relevant responsible persons shall be fined not less than 2,000 yuan but not more than 20,000 yuan. fine.

In violation of the provisions of this Law, a travel agency operates the business of items 2 and 3 of Article 29, Paragraph 1 of this Law without permission, or rents or lends a travel agency business license, or in other ways Anyone who illegally transfers a travel agency business license shall, in addition to being punished in accordance with the provisions of the preceding paragraph, be ordered to suspend business for rectification; if the circumstances are serious, the travel agency business license shall be revoked; and the directly responsible person in charge shall be fined not less than RMB 2,000 but not more than RMB 20,000.

Article 96 If a travel agency violates the provisions of this Law and commits any of the following acts, the tourism authority shall order it to make corrections, confiscate its illegal gains, and impose a fine of not less than 5,000 yuan but not more than 50,000 yuan; depending on the circumstances: If the case is serious, it shall be ordered to suspend business for rectification or the travel agency business license shall be revoked; the directly responsible person in charge and other directly responsible persons shall be fined not less than RMB 2,000 but not more than RMB 20,000:

: 1. National Tourism Administration Tourism Safety warning

1. Fun travel can open your eyes and accompany you around the world.

2. It’s best to read a book once you have read it for ten years. You are captured in the sky.

3. Traveling south and north, both north and south are beautiful.

4. On the road, there are homes everywhere.

5. Liberate yourself through high frequency!

6. Scholars study hard for ten years, students enjoy one day.

7. It’s hard to close the door, but fun to open it.

8. Put it down

1. Scenic area signs. Scenic area signs indicate the directions and routes of various scenic spots, public facilities and service facilities in the scenic area from the perspective of tourists. Includes direction signs and location signs. This is mutually compatible. Marking the places that must be marked will help improve the service efficiency of the scenic spot.

2. Attraction explanation board. The scenic spot explanatory board is a carrier that introduces the general situation of the scenic spot, cultural relics and historic sites, and special information. It is convenient for tourists to understand the scenic spots in a short time. And it’s a great way to educate while having fun.

3. Road traffic signs with traffic information signs are safety facilities that use graphic symbols and text to convey legal information to drivers and pedestrians, and are used to control and guide traffic. Properly setting up road traffic signs can ease traffic, reduce traffic accidents and improve traffic capacity. 4. Attraction signs. Scenic area management requires a kind of order. In the interest of the public, necessary prohibition signs and warning signs should be installed. Scenic area signs include: Take care of flowers and plants, be careful of steps, etc. Signs in the scenic area prohibit smoking, photography, trampling, climbing, etc.

2. National Tourism Administration’s travel safety warning slogans

Travel agency liability insurance: The travel agency pays insurance premiums to the insurance company as stipulated in the contract, and the insurance company is responsible for the losses of tourists. Individuals during the travel agency period and property business activities, and bear insurance liability.

Travel agencies, as tourism operators, have safety and security obligations such as assistance to tourists in the process of providing tourism services. In old age, it is a pleasure for the elderly to see more of the four seasons, but they need to pay attention to their health.

As a travel agency, it should explain and warn tourists, especially middle-aged and elderly tourists, about behaviors that may endanger their personal and property safety, and take reasonable and necessary measures to prevent the occurrence of harm and fulfill statutory safety obligations. Protection obligations.

: 3. Travel safety warning signs

1. Responsibility is heavier than Mount Tai.

2. Safety first, prevention first.

3. Be prepared for danger in times of peace and keep the alarm bell ringing.

4. Pipe production must be safe.

5. Hidden dangers are more dangerous than open flames, and prevention is better than disaster relief.

6. Go to work happily and go home safely.

7. Competent and incompetent work should be based on safe production.

8. Responsibility is the soul of safety, and standardization is the foundation of safety.

9. Being meticulous and operating according to the rules is the secret to reliable safety.

10. Safe as a bow. If you don't pull it, it will become loose. For safety reasons, keep the bowstring drawn.

: 4. Tourists violate safety warning regulations

1. Strengthen industry safety management. Relevant district tourism committees should actively coordinate with relevant local government departments to strengthen safety supervision and early warning of tourism projects such as glass plank roads in local tourist attractions, and guide enterprises to comply with the "Work Safety Law of the People's Republic of China", "Tourism Law" and other relevant Laws and regulations require safety management to be done well.

2. Supervise enterprises to rectify hidden dangers. Relevant district tourism committees must strictly supervise enterprises to carry out risk assessments and establish and improve management systems such as daily safety management, suspension of operations in bad weather, maximum tourist capacity, special emergency plans, and rectification of enterprise hidden dangers. Actively coordinate relevant government departments to carry out joint inspections and hidden danger investigations. At the same time, travel safety warnings must be issued to the public in a timely manner. It is recommended that travel agencies and tourists temporarily stop visiting dangerous glass planks to prevent problems before they occur.

Third, implement the main responsibility of enterprises for safety production. According to who builds, who operates, who benefits, and who is responsible, the main responsibility of the safety management of tourism projects such as corporate glass plank roads will be fully implemented. First, for scenic spots that have built and operated tourist projects such as glass plank roads, it is necessary to organize and commission professional technical institutions or experts in the fields of survey and design, steel structures, glass materials, tunnels, tourism safety and other fields as soon as possible to carry out safety technology inspections and safety risk assessments; second Second, verify the instantaneous maximum load capacity

Fourth, equip the necessary security equipment to ensure the safe operation of the glass plank road. For example, equipped with security doors, handheld metal detectors, etc.

Prevent glass damage caused by accidents such as inflammables and explosions, loss of heavy objects (such as cameras);

The fifth is to improve relevant safety warning signs and strengthen safety training, education and emergency drills. Especially during holidays, it is necessary to increase the number of security personnel to strictly guard, strengthen inspections, provide timely guidance, and effectively strengthen the safety management of tourism projects such as glass plank roads.

5. Safety warning signs in tourist attractions

(1) Implement the party’s national, provincial, and municipal guidelines and policies on culture, sports, and tourism, and implement national, provincial, and municipal guidelines and policies on culture, sports, and tourism. The city’s laws, regulations and rules on culture, sports and tourism.

(2) Coordinate the development of cultural and sports undertakings, cultural and sports industries and tourism, prepare cultural and sports tourism development plans and organize their implementation, promote the integrated development of cultural and sports tourism, and promote the reform of cultural and sports tourism systems and mechanisms.

(3) Manage major cultural and sports activities in the county, and guide the construction of key cultural, sports, and tourism facilities and grassroots cultural, sports, and tourism facilities in the county. Organize and improve the overall tourism image of the county, promote external cooperation, regional cooperation and international market promotion of the cultural and sports industry and tourism industry, formulate tourism market development plans and organize their implementation, and guide and promote all-region tourism.

(4) Guide and manage relevant cultural and artistic undertakings, guide artistic creation and production, support literary and artistic works that embody socialist core values, promote lustrous characteristic culture, are directional and representative, and promote relevant arts The development of categories and artistic varieties.

(5) Responsible for the development of public cultural and sports undertakings, promoting the construction of public cultural and sports service systems and tourism public services, in-depth implementation of cultural projects to benefit the people, and coordinating the promotion of basic public services **Standardization and equalization of cultural services.

(6) Guide and organize mass sports activities, be responsible for implementing the national fitness plan, supervise the implementation of national physical exercise standards, promote national physical fitness monitoring and the construction of social sports guidance teams; plan and coordinate the layout of sports facilities, and guide And standardize the construction of public sports facilities, and be responsible for the supervision and management of public sports facilities.

(7) Guide and promote the innovative development of culture, sports and tourism science and technology, and promote the informatization and standardization construction of the culture, sports and tourism industry.

(8) Responsible for the protection of intangible cultural heritage and promote the protection, inheritance, popularization, promotion and revitalization of intangible cultural heritage.

(9) Organize and implement the census, mining, protection and utilization of cultural, sports and tourism resources to promote the development of cultural and tourism industries.

(10) Guide the development of the culture, sports, and tourism markets, supervise the operations of the culture, sports, and tourism markets, promote the construction of a credit system for the culture, sports, and tourism industries, and regulate the culture, sports, and tourism markets in accordance with the law.

(11) Guide the county’s comprehensive law enforcement organization to investigate and deal with illegal activities in the county’s cultural, sports and tourism markets, such as culture, cultural relics, radio and television, film, press and publication, sports, tourism and other markets, and supervise the Investigate important cases and maintain market order.

(12) Guide and manage cultural, sports, and tourism exchanges, cooperation, publicity, and promotions with foreign countries and Taiwan, Hong Kong, and Macao regions, and undertake cultural, sports, and tourism exchange projects with foreign countries, Taiwan, Hong Kong, and Macao regions Related matters to promote Guangcai culture to go global.

(13) Perform duties related to production safety and ecological environment protection in accordance with relevant regulations. Responsible for strengthening the talent team construction of this system and this field.

(14) Implement national policies, laws and regulations on press, publishing, film, radio and television, and be responsible for the management of administrative affairs and press and publishing work

(18) Regarding animation and animation Division of responsibilities for online game management. The County Culture, Sports and Tourism Bureau is responsible for the market supervision of animation and online games, as well as the review of the content of animation (excluding animation programs in film, television, and online audio-visual) and online game products in accordance with the law. Responsible for the supervision of the publishing process of animation works, movies, and animation programs, and supervise the online publishing and distribution of game publications in accordance with relevant regulations on the management of online publishing services. Responsible for the supervision of animation programs on television and online audiovisuals.

6. Tourism safety warning

Safety inspection contents of tourist attractions

1. Construction of safety management institutions:

1. Establish safety The production management organization shall be equipped with safety management personnel as required and equipped with necessary communication, transportation and other equipment;

2. Hold production safety meetings regularly, with meeting minutes and inspection records;

3. Sign a safety production responsibility letter step by step, and establish and improve a safety production position responsibility system and various rules and regulations;

4. Managers participate in safety training and have corresponding safety knowledge and emergency response capabilities. Ability;

5. Formulate contingency plans for production safety, fire prevention, theft prevention and emergencies, establish and improve the emergency rescue system, organize regular drills for employees of the unit and keep records;

II , Improve safety facilities:

1. In dangerous road sections, rivers, rocks, observation decks, etc. Add safety fences, set up safety warning signs, and set up eye-catching signs such as prohibitions, warnings, instructions, reminders, etc. for dangerous amusement projects;

2. Hotels and farmhouses in the scenic area have complete fire protection facilities, safe passages are smooth, and safety warning signs are obvious ;

3. Managers of rafting, rock climbing, mountaineering and other facilities must have corresponding safety knowledge and rescue capabilities, and the scenic area safety facilities are well-equipped;

4. Various tourist facilities, transportation The facilities are in good condition, with maintenance status signs and warning signs, and are operating without illness;

3. Improve the emergency medical rescue system, publish medical rescue telephone numbers in major tourist distribution centers and tourist reception points, and sign rescue contracts with nearby hospitals car agreement.

4. Safety duty, with a 24-hour duty schedule.

7. Tourism Bureau Security Inspection

The difference between the two is as follows:

1. Guide signs are signs that convey road direction, location and distance information. Its shape, except for place identification signs, milestones, and confluence signs, is rectangular or square. Its color is generally blue and white with a blue background, and highways with a green and white background. Road signs are one of the main signs in traffic signs and are used to indicate the status of towns and villages, the direction and distance to destinations, the entrances and exits of highways, the locations of famous places, etc. Signs used to convey direction, location, and distance information on a road.

2. Most signs are rectangular and are used to indicate directions, routes, place names, mileage and various facilities so that all passers-by and pedestrians can easily distinguish them. Signs are one of the main signs in traffic signs. They are used to instruct vehicles and pedestrians to drive in the designated direction and location. They also play a great role in organizing and guiding. The colors of the logo are blue and white; the shapes are round, rectangular and square. Information: Traffic signs are safety facilities for traffic management, which use graphics, symbols and text to convey specific information. It provides road users with information about traffic rules, such as prohibition signs that prohibit or restrict vehicle and pedestrian traffic behavior; directional signs for vehicles and pedestrians; provides warning information, such as warning signs to warn vehicles and pedestrians of dangerous places; used to communicate Guidance signs with information about roads, locations and distances; and other traffic signs that serve traffic participants, including providing information on tourist attractions. Road signs are a very important traffic sign used to convey driving route information to drivers. Although road information facilities are constantly being updated and developed, guide sign information is still the main source of road information. Even if a car navigation system is applied, the driver still needs to use the guide sign information to judge whether the route selection is correct: - guide signs