2021 Property Security Personal Work Summary

Chapter 1 Personal Work Summary of Property Security in 2021

In the past six months, under the care and guidance of leaders at all levels of the group company and the property company, the security department has supported and cooperated with colleagues and security staff Next, we have successfully completed various tasks assigned by the company's leaders; in order to continuously improve and strengthen the overall work performance of the Security Department, we have strengthened management in terms of appearance and image, internal discipline, dormitory hygiene, team adjustments, systems and regulations, etc., so that It is gradually improved. The Security Department has gradually entered formalization and has a good development trend; in order to sum up experience, find gaps, plan prospects, and promote the next step of work to a new level, the Security Department is mainly responsible for the public security, fire protection, and daily operation of the garage of the entire community. Security Under the guidance of the company's leaders and the cooperation of various departments, the Security Department has earnestly carried out various tasks and implemented various recent work tasks. According to the internal operating mechanism of the Security Department, the specific work situation in the recent past is summarized as follows:

1. Clarify and refine the responsibilities at all levels, and focus on the inspection and implementation of work at all levels.

1. Organize a regular meeting of the key team every week to discuss and solve various problems of security personnel, thereby promoting further management of the security team.

2. The department manager will lead a key team to inspect community safety and job work three times a day, and conduct random education work.

3. When each area holds a class meeting, the department manager will participate in the class meeting in each area to guide and summarize the shortcomings and use strengths and avoid weaknesses.

4. Give full play to and make good use of the respective strengths of each backbone. The backbones must do what the team members are required to do. At the same time, they must lead by example and supervise and manage each other well.

5. Implement the regularization and job responsibility assessment system for department employees, and integrate theory with practical work.

6. Further understand the unequal situation of security personnel’s wages and benefits, and improve the adjustment of security personnel’s wages and benefits.

Second, focus on rectifying the military quality, logistics work, dormitory hygiene, and on-the-job image of security personnel.

1. Organize military training for security personnel every week to improve the image and etiquette of security personnel on the job.

2. Focus on training the image and service awareness of the import post to highlight the characteristics of the model post.

3. The group and company leaders show great care and love for the security personnel and install air conditioners in the employee dormitories.

4. Strictly control the quality of onboarding personnel to lay the foundation for improving the quality of the entire team.

5. The department requires security guards in the responsible areas of each position to provide services to the owners or guests to the best of their ability without affecting the performance of security duties. At the same time, security guards in each responsible area are required to have a clear understanding of the basic situation of each owner, and let the owners become familiar with the security guards on duty, and establish harmonious relationships and communication channels. This is one of the basis for qualified security guards.

6. Check whether there are any vandals to company supplies such as air conditioners in the security dormitory, and conduct daily inspections on dormitory hygiene.

7. Recently, the Security Department has adjusted its training ideas. The focus of the training is on the overall image of the team, etiquette and courtesy, service awareness, as well as the application of work initiative, principle and flexibility, and promote Employees can gradually achieve the combination of "reason" and "propriety" when dealing with job problems.

8. Implement the guidelines and policies of the group leaders and property company leaders, and comprehensively adjust and improve the existing security department management system.

3. Current problems:

As the security management department, on the premise of ensuring that the primary responsibility of "safety and security" is effectively implemented and the overall security order of the community is guaranteed, the team's Image, etiquette, work and service attitude, as well as initiative, principle and flexibility in handling problems are the key to determining the overall image and reputation of a team. The Security Department has done a lot of work in these aspects recently. Although there are certain Progress has been made, but it is still far from the goals and requirements; employees are not very smooth in actual operations and the foundation is not solid; the atmosphere created is still not strong, and good training and performance evaluation are the key to solving the problem.

IV. Next work ideas:

1. Make safety management work the first priority, understand the safety dynamics of the community and surrounding areas, and do a good job in the implementation and inspection of daily safety management work. , Supervise work to ensure the safety and order of the community.

2. Establish good communication channels with employees, improve management capabilities, strengthen communication with employees, understand employee dynamics, and take timely measures to promote further stability of the security team.

3. Actively cooperate with the company's administrative department to implement a performance management system so that rewards and punishments can be effectively implemented, thereby improving employees' work enthusiasm and competitiveness.

4. Strengthen the training of security personnel and carry out training in a planned manner to address the image, etiquette, and work service attitude of employees, thereby improving the overall quality of security personnel.

Part 2 Personal Work Summary of Property Security in 2021

__The property security team is responsible for the public security and fire safety work of the entire community. Over the past year, under the guidance of the company leaders and various With the cooperation of the department, the security team carried out various tasks seriously and completed various tasks in 201_. The specific work situation over the past year is summarized as follows:

1. Public security prevention work

1. Make safety management work the first priority, understand the security dynamics of the community and surrounding areas, and do a good job The implementation, inspection and supervision of daily safety management work ensure the safety and order of the community.

2. Establish good communication channels with employees, improve management capabilities, strengthen communication with employees, understand employee dynamics, and take timely measures to promote further stability of the security team.

3. Improve safety awareness. The security team organizes regular training every day and holds a safety work meeting every week to discuss and eliminate safety hazards.

4. Strictly implement the responsibilities of the door guard, carefully check the construction workers and external personnel such as moving and delivery personnel, and verify the visit status with the owners through internal telephone and video intercom.

5. In view of the phenomenon that some owners’ friends and relatives take advantage of the owners’ loopholes to sell in the community, patrol posts are set up in the team to track and monitor suspicious objects, effectively ensuring normal work and life in the jurisdiction. order.

6. Strengthen the monitoring of suspicious objects. In addition to using the closed-circuit electronic monitoring center, we also add walkie-talkies to each position to track and report the work status of each position in a timely manner and effectively consolidate public security prevention work.

7. Fully cooperate with the company’s development needs, strengthen security management, ensure on-site security management is carried out in an orderly manner, and actively establish a security image, service and management window to the outside world.

2. Fire management work

Conducting common sense and skills training for new employees effectively protects the interests and safety of the community.

3. Parking lot management work

1. Earnestly implement the parking lot management regulations, guide vehicles to park in designated locations, and arrange them neatly.

2. Vehicles carrying flammable, explosive, toxic and hazardous materials are strictly prohibited from entering the venue.

3. No idlers are allowed to enter the venue, and car owners are reminded to close the doors and windows before leaving the car and take away valuables in the car.

4. The security team maintained the public security and traffic order in the parking lot this year, diverted traffic flow, coordinated and directed the entry and exit of vehicles, and prohibited random parking of vehicles, ensuring the safety and good order of the parking lot.

IV. Staff training

Over the past year, the security team has been able to follow the spirit of the municipal bureau’s notice and dispatch personnel to the security base for training from time to time. Although in 2015 due to manpower shortage, , failed to participate in the skills competition, but the company still trained employees according to the competition requirements and content. Through training, the overall quality of employees was effectively improved, and the image of the team was greatly changed.

In the new year, the security team will work harder, unite and forge ahead, implement the 201_ annual work plan and training plan one by one, insist on implementing various public security tasks, and make the security team more effective. The work is more solid.

Part 3 Personal Work Summary of Property Security in 2021

The Security Department of the Building Property Management Office is responsible for the public security and fire protection work of the entire building, mainly involving public security, fire protection, and parking lot security work A lot; under the guidance of the leadership of the management company and the cooperation of various departments, the Security Department carefully carried out various tasks and implemented various work tasks in 20__. In accordance with the professional division of labor and internal operating mechanism of the Security Department, the specific work in the past year will now be The situation is summarized as follows:

1. Internal security work

1. Personnel changes: The original establishment of the Security Department is 12 people (1 manager, 1 supervisor, 1 foreman) (including 9 security guards). In order to strengthen night management and internal affairs management, with the approval of the company leaders, two internal security guards were hired in February; one clerk was hired in July. This year, six internal security guards from the Security Department resigned. Due to work needs, 4 internal security guards were transferred to the Security Department of Shining Building this year, and 8 more internal security guards were hired successively. Currently, the Security Department has a total of 15 personnel, and has successfully completed the handover and training of departing and joining personnel within the department.

2. In addition to holding regular department plenary meetings and foreman meetings once a month, the Security Department also conducts business training for parking lot managers and external security guards once a month. In April, an on-site explanation training on the principles of fire water pumps was conducted for all internal and external security personnel; in September, two training sessions on quality management procedure documents were conducted for all internal and external security staff; in November, all internal and external security staff were trained 1 training on procedures for responding to emergencies (fire alarm, power outage, water runoff).

3. In 20__, the company began to carry out the three-standard-in-one quality system certification work. The Security Department conscientiously implemented the standard implementation work according to the requirements of the management company. In the three internal audits, the Security Department reviewed the unqualified items that appeared We carefully analyzed and found out the reasons. From the 14 unqualified items in the first internal audit, 3 unqualified items in the second time to 1 unqualified item in the third internal audit, we made thorough rectifications and implemented them in our work and For every employee, the Security Department strives to successfully pass internal and external audits.

4. In 20__, the Security Department has signed the "Fire Safety Agreement" for the use area of ??all customer units on the entire floor. And complete the archiving of all customer files in the building.

5. Comprehensively improve the installation and commissioning of 108 monitoring points and patrol systems in the building and parking lot, and put them into normal use.

6. During the SARS period, the security department strictly controlled the people entering and exiting the building in accordance with the instructions of the company and the management office, and did a good job in measuring the body temperature of those entering the building, checking customer cards, and registering visitors to ensure that the building There is no case of SARS or suspected personnel inside, effectively ensuring the normal operation and working order of the building.

7. The Security Department has completed the fire protection key sealing work for each company. There are 276 sealed keys and 13 access cards.

8. Completed the construction site management and inspection work in 20__, dealt with 49 violations of various regulations by the construction team, and handled liquidated damages of 5,500 yuan throughout the year, fully ensuring public security and fire prevention during the second installation construction period. There were no security or smoke incidents.

9. In 20__, the Security Department issued 512 access passes for construction workers and 3,052 temporary access passes, and strictly implemented the control of construction personnel, moving and delivery personnel, and other outsiders entering and exiting the building with their credentials.

10. ***78 special events were recorded this year. The Security Department completed the evidence collection, filling in, processing and reporting of various special events, and copied special events involving other departments to the relevant departments. Carry out coordination work internally and among various departments.

11. This year *** registered 55 cases of picked-up items, of which 30 were claimed and 25 cases were unclaimed. The Security Department completed various tasks of registration, sealing, storage and claiming of picked-up items.

12. This year, the Security Department discovered 69 cases of salespeople during inspections. The salespeople were educated and registered and asked to write a letter of guarantee not to come to the building for sales again. Effectively ensure the normal working order of customers in each unit.

13. This year *** assisted 53 meetings and activities, fully ensuring the normal and orderly holding of meetings; among them, the celebration held by the Security Department on October 13 to ensure the opening of Shining Building, ***More than 30 security personnel were dispatched to ensure the success of the celebration.

14. This year, the channels and numbers used by the Security Department’s walkie-talkies were standardized, ensuring normal communication between departments without interfering with each other and standardizing communication within the department, and strictly implementing the handover system of who uses it and who is responsible. .

15. This year, the Security Department strictly implemented the supervision and management of the removal and transportation of construction waste, and supervised the removal and transportation of 224 vehicles of construction waste.

16. The Security Department has completed the preparation of the "Security Department Operation Manual" and specially arranged training to communicate it to every employee.

17. This year, the Security Department participated in various safety meetings held by the "Huayuan Road Comprehensive Office" 4 times, and communicated the relevant contents of each meeting to the employees of the department.

2. Fire management work

1. Fire protection system equipment and facilities (fire host, sprinkler, smoke sensor, temperature sensor, jack phone, hand alarm, fire shutter door, The installation and modification of fire broadcasting, sound and light alarm, etc.) have been fully completed and are in normal operation.

2. Fire host alarm statistics this year: 1869 fire alarms, 860 actions, and 208 failures. All reported fire alarms have been verified as false alarms, and all actions and failures have been eliminated to ensure the normal operation of the fire host. , to achieve zero failure.

3. This year, the equipment of fire extinguishers in all public areas and key parts of the building was completed. A total of 239 fire extinguishers of various types were equipped, including 213 4kg dry powder fire extinguishers, 22 carbon dioxide fire extinguishers, 4 dry powder trolleys were installed, and 150 fire extinguishers in the building that required annual inspection were inspected annually to ensure that all fire extinguishing equipment in the building were in good condition.

4. Complete the work of posting fire safety evacuation instructions (***80 copies posted) on each floor of the building, complete the work of pasting seals on fire hydrant boxes on each floor and warning slogans on fire extinguisher boxes, ** *Affix 580 fire hydrant seals.

5. Complete the smoke and sprinkler testing and inspection work before customers move in and check out this year.

6. This year, the Security Department completed the training and assessment of fire protection knowledge and skills for new and old employees.

7. In order to strengthen the fire prevention awareness of customers and internal employees in the building, the Security Department held the xx "11·9" Fire Safety Publicity Week event and organized the Engineering Department, Customer Service Department and Beijing Enterprises on the 15th floor Jietong company personnel jointly held a primary fire extinguishing drill, which was recognized by the customer for the overall fire protection work of the building.

8. During the Fire Safety Publicity Week, the Security Department issued 1,825 "Fire Safety Common Sense" leaflets to customers, and conducted a fire safety common sense test (60 points) for employees (106 people) from various departments of the Property Management Office Passed), and conducted a running test on 54 people in the security department (passed in 5 minutes), and both exams and tests were passed.

9. In order to better understand the smoke situation in the whole building this year, the Security Department conducted a statistics on the smoke detectors in the whole building. There were 2 infrared ray detectors, 949 photoelectric smoke detectors, and 255 differential temperature detectors. , three total number: 1206, and plans to conduct testing one by one in January next year to ensure that each equipment is in good operating condition.

10. In order to enable personnel in various departments to better understand the importance of fire protection work, the Security Department has conducted fire protection knowledge training for personnel in various departments, and organized practical use of dry powder fire extinguishers for personnel in various departments. training.

11. In 20__, the Security Department organized internal staff to conduct training on throwing water hoses and wearing fire-proof clothing three times, so that security guards can understand and master the use of fire-fighting equipment.

12. The Security Department completes the maintenance work of the video recorders every month, and cleans the magnetic heads twice every month to ensure the normal recording of the 7 video recorders.

13. In 20__, the Security Department completed the fire safety inspection and the supervision of the equipment of fire extinguishers for each customer unit and internal key locations before the New Year's Day, Spring Festival, "May 1st" and "October 1st" holidays. Through inspection work, fire hazards were discovered in a timely manner and rectifications were supervised, effectively protecting the interests and safety of building customers. Now all fire hazards in each tenant unit have been rectified.

14. The Security Department completed the plan for each holiday in 20__ and the safety and security duty during the holidays.

3. Parking Management Work

1. This year, we comprehensively improved the work tasks of various equipment, facilities, parking systems and marked routes around the building, above ground, underground, and bicycle sheds. We also hired a professional parking lot company (Hai'an Company) for parking lot service management, achieving standardization and standardization of parking lot management.

2. In 20__, the Security Department completed the establishment and archiving of parking lot files, and handled the issuance of parking passes and IC cards in a timely manner. Currently, there are 154 vehicle data in the computer.

3. In 20__, the Security Department corrected more than 516 illegal vehicles of various types throughout the year. Among them, "Illegal Parking Notices" were posted for 77 illegal parking cases, and the remaining vehicles were corrected on-site to ensure that the building The road is smooth.

4. The security department completes the maintenance of the parking space lock once a month (spraying oil on the parking space lock), and adjusts the maintenance frequency accordingly according to seasonal changes (rain and snow seasons) to ensure that customers are using Smooth opening of parking space lock.

5. In 20__, the Security Department completed the gesture and language training for external security guards and parking lot administrators, held 3 training meetings, and strictly required parking lot administrators to dress uniformly and manage the Officers must wear reflective vests when on duty at night.

6. In order to strengthen the management of Haian parking lot personnel, the Security Department has formulated the responsibilities of each position of the parking lot administrator and the parking lot service personnel evaluation form. It has been implemented and the evaluation work has been carried out since November, and it has been strictly completed. Outsource the day-to-day supervision of the company.

7. The Security Department has completed the accounting of the monthly parking lot charges in 20__ (statistics of cash and receipts), and divided Party A into the financial account. From June of this year to the present, Party A has divided into Income*** 38,640 yuan.

8. In June 20__, the parking lot automatic management system was put into use. The Security Department trained department personnel, external security guards, and parking lot administrators to master the filling, issuance, and collection of parking cards. Card settlement procedures.

9. The Security Department completed the statistical work on the integrity rate of parking equipment and facilities in 20__ (statistics are made once on the 30th of each month), and notified the manufacturers of damaged equipment and facilities for repair or replacement, ensuring that the parking equipment , normal use of facilities.

10. In order to ensure the safety of the basement, the Security Department strictly controls the vehicles entering the basement and registers the vehicles entering and exiting the basement. Vehicles taking out large items will be inspected according to the exit rules and given Release, and at the same time do a good job of inspection of the basement, and conduct vehicle inspection and registration on every vehicle entering and exiting. There was not a single incident of car loss or theft throughout the year.

IV. External security management work

1. In order to respond to the occurrence of emergencies, external security conducted three nighttime emergency gathering trainings from September to November to ensure that within 5 minutes The gathering of all personnel has been completed, which effectively improved the rapid response ability of all external insurance agents.

2. During the SARS prevention period, the foreign security team strictly controlled the entrances and exits of the building, worked overtime for 12 people and 100 hours, and successfully completed various inspection tasks assigned by the company.

3. In 20__, the responsibilities and work records of external insurance positions were comprehensively improved to achieve tabulation, standardization and standardization.

4. In 20__, the foreign security dormitory check-in work was completed, and the housekeeping standards of the dormitory were standardized. The paving and bedding were tidied and cleaned three times a day (once in the morning, noon and evening), ensuring that The dormitory is clean and tidy.

5. In 20__, the external security personnel completed various training tasks, insisted on training every day (floor running, military fitness), and regularly carried out projects such as throwing water hoses and wearing fireproof clothing every month. Now they have passed the assessment All meet the requirements.

6. In 20__, external security completed the control of freight vehicles (*** issued 4230 door slips) and non-standard time registration in the lobby to ensure the safety of the building.

There are still some problems in the Security Department in 20XX. There is still room for improvement and standardization in terms of personnel, discipline, language expression and handling of emergencies. The overall quality and sense of responsibility of the employees are good, and the teamwork is very good. rapport. In the new year, the Security Department will work harder, be united and enterprising, implement the work plan and training plan for 20XX one by one, and at the same time do a good job in customer service, external publicity and outreach.

Adhere to the implementation of various public security and fire prevention tasks, and conscientiously implement the quality, environment, and occupational health and safety comprehensive management system documents to make the work of the security department of the Baiyan Building Property Management Office more solid. At the same time, we also invite the company leaders and various departments of the management office to Give corrections and help.