How to compensate for the sale of spoiled food in supermarkets

The compensation process for selling spoiled food in supermarkets is as follows:

1. Preservation evidence: When consumers find that the purchased food has deteriorated or other quality problems, they need to preserve the food as soon as possible and take photos and leave a certificate as the basis for compensation.

2. Contact the supermarket: Consumers can contact the supermarket to explain the situation and ask for compensation. When contacting the supermarket, we should pay attention to remain calm and rational and provide relevant evidence as much as possible.

3. Mediation and negotiation: The supermarket may take the initiative to mediate and negotiate and propose a compensation plan. Consumers can negotiate according to the actual situation of food and their own requirements in order to reach a mutually acceptable compensation plan.

4. Seek help from a third-party organization: If negotiation with the supermarket fails, consumers can seek help from relevant third-party organizations.

The evidence required for compensation for spoiled food sold in supermarkets is as follows:

1. Victim's identity certificate: provide the victim's identity certificate, including ID card and other documents to prove the victim's identity.

2. Evidence of spoiled food: provide purchase vouchers and food packaging of spoiled food, prove that the purchased food was purchased from the supermarket, and determine the variety and quantity of spoiled food.

3. Food inspection report: conduct food inspection on spoiled food and issue a food inspection report to prove that there are quality problems in spoiled food.

4. Medical certificate: provide medical certificate to prove the physical damage and medical expenses caused by eating spoiled food.

5. Surveillance video: If there are surveillance video records, provide surveillance video certificates to prove the source and treatment process of spoiled food.

To sum up, when buying food, consumers should pay attention to the date of production, shelf life and other information, try to choose guaranteed brands and businesses to avoid buying spoiled food. If quality problems are found in the purchased food, they should be dealt with in time to safeguard their legitimate rights and interests.

Legal basis:

Article 148 of People's Republic of China (PRC) Food Safety Law

Consumers who suffer from eating food that does not meet the food safety standards may claim compensation from the operators or producers. The producers and operators who accept the consumer's claim for compensation shall implement the first responsibility system, pay in advance, and shall not shirk; If it is the producer's responsibility, the operator has the right to recover from the producer after compensation; If it is the responsibility of the operator, the producer has the right to recover from the operator after compensation. In the production of food that does not meet the food safety standards or in the operation of food that is known to fail to meet the food safety standards, consumers can demand compensation from the producers and operators for losses that are ten times the price or three times the loss; If the additional compensation amount is less than 1000 yuan, it is 1000 yuan. However, the labels and instructions of food have the defects of not affecting food safety and not misleading consumers.