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Summary of hospital annual work
Summary of Hospital Annual Work 1 20xx is a busy year and a fruitful year. Under the correct leadership of hospital leaders and the active cooperation of brother departments, all colleagues worked hard, worked hard, carried out their work in strict accordance with the detailed rules of hospital target management and the standards of the Second Hospital, closely focused on the overall situation of the hospital, and carried forward the spirit of being down-to-earth and pioneering and innovative, which created good benefits for the hospital and made a contribution that could not be ignored. This year's work is summarized as follows:
I. Work performance:
With the joint efforts of all medical staff in various functional departments, the economic income of departments has increased significantly compared with previous years. Among them, 2280 cases were diagnosed by pathology department, with an income of 302,000 yuan. The B-ultrasound room completed 32,000 person-times and generated business income of 2.88 million yuan; The ECG room completed 30,000 person-times, generating business income of 630,000 yuan; The EEG room completed 7858 examinations and generated business income of 385,000 yuan. Doppler completion 1800 person-times, resulting in business income180,000 yuan; The gastroscope room completed 2850 examinations and generated business income of 600,000 yuan. B-ultrasound and ECG room completed the examination of normal patients, and also conducted more than 2,500 physical examinations for relevant units and individuals; The gastroscope room and pathology room cooperate closely to actively carry out screening, early diagnosis and early treatment of esophageal cancer/cardiac cancer. More than 200 cases of high-risk population 1.200 were screened, and the early diagnosis rate was high, which was well received by the grassroots. We inherited the good development momentum of xx years, successfully completed the tasks assigned by superiors and people in 20xx years, and laid a solid foundation for sustainable development in 20xx years.
Second, the political thought:
This year, the functional departments actively studied the spirit of the weekly meeting of the hospital, closely combined with the "three good and one satisfaction, one reform and two excellence" and the 100-day centralized education and rectification activities to optimize the medical ethics, vigorously promoted the spirit of caring for their posts and dedication, and the staff of all departments made efforts to provide civilized and polite services, formulated practical service measures from different aspects of medical services, and took the lead in setting an example, abided by hospital regulations, practiced medicine honestly, worked conscientiously and responsibly, always thought of patients, patiently explained and tried their best.
Third, new business development:
In order to meet the medical needs of outpatients in obstetrics and gynecology and consider the long-term development needs of the department, this year, the Department of Pathology has made great innovations on the original basis and continuously introduced new technologies and projects in combination with the actual situation. 165438+ 10 A new LTS-V400 inflammation detector was purchased by the Department of Pathology, which played a very important role in finding the condition of school-age women in time, starting treatment in time and improving their rehabilitation. After the instrument was reinstalled and used normally, the staff of the department tried their best to study actively, overcome various difficulties and give full play to the functions of the new instrument. The workload has obviously increased, which not only meets the needs of patients, but also improves the efficiency of the department and becomes another growth point of the department.
Fourth, business learning:
Functional departments undertake the inspection tasks of all clinical departments in the hospital and play an important role in the process of disease diagnosis and treatment. According to their own characteristics, all departments have long insisted on self-study and attending academic conferences, and constantly absorbed new technologies and theories. In view of the prominent contradictions such as more patients, limited equipment and insufficient personnel, the functional departments set standards, find ways, seek practical results and pay attention to benefits. By establishing a fair personnel distribution and handover system, establishing a scientific workflow, the work efficiency has been maximized, and efforts have been made to innovate and actively explore various ways to transform the service process, effectively reducing the waiting time of outpatients, speeding up the operation turnover, and making limited medical resources meet more patients.
V. Quality control:
In order to improve the quality of diagnosis and treatment, the staff of various functional departments fully coordinate and cooperate, earnestly perform the post responsibility system, strictly implement various operating rules and regulations, closely combine patients with clinic, specifically explain the matters needing attention before examination, carefully review whether the application form meets the specifications, master contraindications, fill in and send reports in time according to the specifications, regularly check medical record information, find existing problems in time, correct them in time, fully provide convenient medical services for patients and actively cooperate with clinical diagnosis and treatment.
Six, the shortcomings:
While reviewing the work and affirming the achievements, we also clearly see the shortcomings and problems in the work. In particular, there is still a certain gap between talent construction and technological development, and the service level needs further progress. Specific performance in the following aspects:
1, individual departments have a weak sense of labor discipline, individual colleagues are unstable in their sense of responsibility, lack the awareness of doing things according to rules and regulations, are more casual, sometimes have a lazy work attitude, and sometimes their learning spirit is not hard enough.
2. A few colleagues lack the sense of competition and enterprising spirit, lack the sense of crisis, are satisfied with doing their ordinary work well, have no long-term and short-term plans for departmental development and professional construction, are satisfied with the achievements made so far, and lack the motivation for innovation.
3. The professional quality of professional and technical personnel needs to be further improved.
4. Some aging medical equipment needs to be updated and supplemented.
Seven, 20 years work plan:
1, further improve the management system, organize comrades to study the contents of the weekly meeting documents of the institute on a regular basis, find out their own gaps by comparing with colleagues commended in the comprehensive information bulletin, and make efforts to forge ahead, so that the department can form a good learning atmosphere.
2. Strengthen medical ethics and professional ethics education, firmly establish the idea of serving the people wholeheartedly, strengthen professional discipline, charge fees strictly according to regulations, the price is transparent, the fees are absolutely stable, resolutely refuse all kinds of red envelopes and kickbacks, ensure the quality of work, and do not make false diagnosis or open false certificates.
3, strengthen the sense of discipline, enhance the comrades' consciousness of observing discipline, strict labor discipline, strict implementation of the leave system, and resolutely abandon the arbitrariness of discipline in the implementation process.
4. Set up a suggestion book to collect the problems reflected by patients. The topics reflected in the opinion book should be registered, and the opinions and suggestions of patients should be handled and answered in time by special personnel.
In the new year, we are determined to take the development of the hospital as the driving force, further improve the quality of medical care, strive to make the layout, technology and efficiency of departments develop in harmony, and make greater contributions to the people's health and economic development in our county.
Summary of Hospital Annual Work 2 In the past 20xx years, under the leadership of hospital leaders and with the strong support of other departments, the Information Department has carried out a series of work and achieved good results. The work is summarized as follows:
I. Work situation
1. On the basis of the overall hospital LAN deployment in 20xx, at the beginning of 20xx, the hospital network was interconnected with hardware engineers, which made the hospital network have no dead ends and laid a solid foundation for the new information construction.
2. Re-layout and plan the computer room of the information center, so that the limited computer room space and computer room conditions can well adapt to the new information construction. Strictly control the hospital network security, physically isolate the hospital LAN from the Internet network, and ensure the integrity and security of medical, health, financial and other related data in our hospital.
3. In the new information construction process, continue to retain and maintain the long-term use of HIS system to ensure the normal use of the main business functions of the old HIS system. Ensure that the query and statistics of annual reports in hospitals, the return and replacement of patients' old medical cards, financial audit reconciliation and other business work can make a smooth transition in the switch between the old and new systems.
4. After the establishment of the new information application system environment, medical workers in the whole hospital will be trained intensively to help them actively use and practice the new information system and adapt to new things as soon as possible.
5. Build a hospital information system that can meet the needs of the new era and new medical environment. Including rebuilding HIS system and upgrading the interface of rural cooperative medical insurance. And put the brand-new hospital information system online. These include emergency registration system, emergency charging system, hospitalization charging system, pharmacy system, pharmacy management system, material management system, operating room management system, nurse workstation, outpatient doctor station, resident doctor station, medical record management system and medical technology charging system. The new hospital information system covers the clinical, medical technology, finance, materials, drugs and other related departments of the hospital, and transforms the original complex and inefficient management model of the hospital into a simplified, efficient and refined management model.
6. Complete the hospital information system with structured electronic medical records as the core. With the gradual improvement of the hospital's basic HIS construction, the hospital's demand for structured electronic medical record system is more and more urgent. The establishment of electronic medical record system has greatly improved the work efficiency of medical staff, reduced the complexity of work, improved the controllability of medical records and greatly improved the quality of medical records.
7. Complete medical inspection system (LIS) and medical image online transmission and storage system (PACS). The original department report system with single function of clinical laboratory and imaging department can no longer meet the needs of information construction in our hospital. The establishment of physical examination and medical imaging system in the whole hospital has greatly improved the medical level and quality of our hospital, and enhanced the communication and exchange between clinical departments and medical technology departments.
8. Complete the clinical pathway system and antibiotic grading management system serving the clinic. In order to meet the demand of electronic clinical pathway system in our hospital, the Information Department completed the construction of clinical pathway and integrated it seamlessly with other application systems. There are currently more than 120 paths in CP.
9. In order to better serve the clinic, embody the principle of patient-centered, improve the overall service quality of our hospital and enhance the overall informatization level of our hospital, the Information Department completed many auxiliary systems from the perspective of informatization in 20xx. These include physical examination management system, outpatient call system, medical technology call system, check critical value reminder system, medical image query system and so on.
10, cooperate with the science and education department to build a medical and health information resource platform system based on LAN for medical workers in the hospital to learn.
1 1. Cooperate with the construction of relevant departments to realize relevant remote collaboration systems. (1) Cooperate with the Imaging Department to complete the construction of provincial and county imaging centers and realize remote imaging consultation. ② Cooperate with Pathology Department to complete the long-distance pathology project construction in the whole city, and promote the development and foreign exchange of Pathology Department in our hospital. ③ The "one-stop" settlement system of comprehensive medical insurance for poor people was formally connected to the Internet. (4) Opening the remote consultation system of medical association with Beijing 30 1 Hospital can realize remote consultation and remote teaching between counties, townships and villages and Beijing 30 1 Hospital.
12. In order to embody the patient-centered principle and better serve patients, the self-service report printing service project of medical technology department was completed. Radiology department and CTMR department print ultrasonic reports and films by themselves, which reduces the workload of medical staff and improves the overall service quality of our hospital to patients.
13, responsible for the installation and debugging of the information application system of all computers in the hospital, regularly maintaining the local area network of our hospital and troubleshooting.
14, information department staff regularly collect feedback forms of information construction in clinical medical departments. After sorting out and summarizing the information demand questions of each department, reply to each department one by one.
15, responsible for the installation and daily maintenance of nearly 500 computer terminals in the hospital, ensuring that nearly 300 laser printers, needle printers, bar code scanners and other equipment can work normally.
16, improve the rules and regulations of the information department, the attendance system and the maintenance system of the computer room on duty. To promote the steady development of the information sector.
Second, the effectiveness of the work.
Network transformation: In March of 20xx, the Internet in our hospital was upgraded from the original 100-megabit network to Gigabit, realizing the fast network channel from Gigabit optical fiber to computer room and from 100-megabit network to desktop. With the construction of our hospital's computer room, our hospital's local area network adopts a three-level network topology structure, the network outlet bandwidth of the computer room reaches 10 megabit, and the transmission speed between network devices realizes gigabit interconnection. In addition, in order to ensure the safety of medical and health data in our hospital, our hospital physically isolates the Internet from the local area network to ensure that the internal and external networks do not interfere with each other.
With the gradual improvement of major hospital information systems such as HIS, EMR, LIS, PACS and CP newly built in our hospital, the informatization level of our hospital has been greatly improved, and informatization has covered all departments in our hospital, and the informatization application systems are interconnected, giving full play to the significance of informatization construction. (1) Each department has its own responsibilities to achieve standardized, standardized and refined management. ② The traditional manual work mode is changed into electronic information mode, and the workflow can be tracked and recorded in real time. The medical staff can complete the whole diagnosis and treatment recording process only by sitting in the office and operating on the computer, which greatly improves the work efficiency of medical staff. (3) The information officer greatly reduces the error rate of each department, improves the fault response speed of each department, and improves the ability to deal with problems.
Third, the plan for next year.
1. Nursing Information System (NIS) has been tried in some departments, and the evaluation of relevant departments is high. It is planned that the nursing medical record system will be fully started at the beginning of 20xx, and the use of the nursing medical record system will be tracked throughout. 2. In order to embody the patient-centered principle and improve the overall service quality of our hospital, several sets of auxiliary information application systems will be built in 20xx. Among them, the most important ones are multimedia palpation and medical guidance inquiry system, multimedia self-service registration and recharge system and self-service printing system (inspection report, inspection report and expense list).
3. In order to realize the transformation of our hospital from the traditional complex and rough management mode to the standardized, refined, hierarchical and automated modern hospital management mode as soon as possible, the Information Department will assist relevant departments to improve their job responsibilities from the perspective of information construction. A perfect information system is helpful to the better management of relevant departments, such as: dean's inquiry system, office OA, hospital-wide quality control system, outpatient triage management system, telemedicine system, data center platform and so on.
4. With our hospital as the leading factor and the participation of township hospitals, regional information systems such as medical information platform, regional imaging center, regional inspection center, regional ECG center, regional pathology center, remote consultation center and two-way referral examination will be established to meet the development needs of county medical institutions. Provide high-quality talents, equipment and instrument resources for township hospitals, realize data sharing of medical institutions at all levels, avoid over-examination, reduce the economic burden of grassroots patients, and let them enjoy high-quality medical services in our hospital at home.
5. Complete the construction of smart medical card related systems in the city, and promote the construction and development of regional health information platform in the city. Complete the construction of cost accounting related systems of the Provincial Health Planning Commission.
Summary of Hospital Annual Work 3 Time flies, the sun flies, and 20xx years have passed in a blink of an eye. Looking back on the work in the past 1 year, with the strong support of hospital leaders and the joint efforts of all comrades in the department, the work of cardiology has made gratifying achievements, which are summarized as follows;
I. Completion of business indicators
1, the department income was 2.3 million yuan, an increase of 1.2 million yuan compared with the same period of 20xx.
2. Drugs accounted for 48.25%, down 1.57% compared with 49.82% in the same period of 20xx.
3. Number of discharged patients 1506, up by 26.66% year-on-year.
4. The utilization rate of hospital beds was 16 1.9%, an increase of 47.9% over the same period of last year.
5. Consumables ratio was 8. 16%, which was 1.03% higher than the same period of last year.
Second, improve the ward environment, consolidate basic nursing, and achieve patient satisfaction, hospital satisfaction and government satisfaction.
Continue to carry out quality nursing service in the ward. By simplifying the writing of nursing documents, nurses have more time to go deep into the ward, actively communicate with patients, observe their condition, assist patients to complete various basic nursing, narrow the distance between nurses and patients, and eliminate the strangeness of patients to the hospitalization environment, which is very popular among patients and their families. In the monthly patient satisfaction survey, our department has been far ahead.
The third is to strengthen the management of departments and innovate the new mode of quality service.
First of all, we carefully organize department doctors and study various documents and rules and regulations of the hospital repeatedly. Establish the concept of quality service, put forward the concept of departmental service, and establish a unique service concept and code of conduct. Implement medical service standards and implement a three-level doctor rounds system. Residents insist on providing patients with personalized medical care and humanized services, attracting a large number of patients to see a doctor, and the number of inpatients has increased significantly, reaching the highest level in history. On the one hand, departments increase the management and training of doctors. Actively adjust the medical structure, take effective measures, find ways to reduce medical expenses, and achieve remarkable results. First, rational drug use. The second is to grasp the clinical path. The third is to grasp the use of disposable materials. The fourth is to speed up the bed turnover. By taking a series of effective measures, the department has ensured the smooth completion of various cost indicators issued by the hospital. With the rapid growth of departmental business, expenses have been kept at a low level, effectively reducing the burden on the masses. It also improves the efficiency of hospital departments.
Fourth, strengthen the professional ethics education of nurses in departments and establish a people-oriented service concept.
We use the time of the weekly meeting to educate the employees of the department on professional ethics. There are many young nurses in our department, and they can work hard. There are many critically ill patients in the department, and 1 year has saved more than 1 000 cases. Everyone goes out early and comes back late every day, helping each other. 1 year, good deeds have laid a solid foundation for the development of the department.
Fifth, strengthen learning and build a harmonious department and a learning department.
In the case of many patients in the department, many critical patients and busy work, our department continues to adhere to the weekly business study, so that everyone has the opportunity to exercise from the aspects of common cardiovascular diseases, new clinical progress, and discussion of critical and difficult cases. Sixth, standardize medical quality management and improve the level of medical technology.
1. Pay attention to the construction of talent team. Our staff use business training time to study hard, use medical records to discuss and the director makes rounds to accumulate clinical experience. The professional level has been continuously improved and the talent team has been continuously strengthened. With more patients and fewer doctors, 1 student was sent to develop new technology and new business.
2. Strengthen the implementation of rules and regulations in the weekly meeting of departments, emphasizing the implementation of various rules and regulations, the improvement of medical quality and medical safety, and the implementation of the duties of doctors and nurses. Conduct safety education on a regular basis, so as to be institutionalized and regular. Check and evaluate medical records regularly. Regularly check and evaluate potential safety hazards.
Seven, new business and new technology development.
1. Jointly carry out clinical research on "Acute Coronary Syndrome" with Fuwai Xue Xin Hospital and other hospitals.
2. Thrombolytic therapy with reteplase for acute myocardial infarction. In a word, looking back on the work in the past 1 year, the achievements are the mainstream, and we will continue to carry forward the good practices and consolidate the good results. However, there are still some shortcomings. Honest medical practice, honest service, "meticulous service and care" have not become the values recognized by every employee. The administrative management and management level of departments still need to be further improved, and the ability of disease diagnosis and treatment and the professional influence of each doctor need to be improved. Clinical research needs to be strengthened.
Eight, 20xx work plan.
1. Complete the clinical treatment of common diseases in cardiology, and strengthen the diagnosis and treatment of outpatient department of cardiology and hypertension.
2. Actively carry out clinical pathway work and strengthen the supervision of rational drug use, rational inspection and rational application of antibiotics.
3. Strengthen business study and improve the connotation quality of medical record writing.
4, to carry out the new technology of interventional diagnosis and treatment of cardiology.
In order to further reduce maternal and infant mortality in rural areas, strengthen the construction of obstetrics and pediatrics in township hospitals, standardize rural medical and health behaviors, and consolidate the achievements of baby-friendly hospitals, our hospital has established a set of effective internal supervision mechanisms and assessment methods to standardize the behavior of medical staff, always adhere to the international "Double Ten Rules", ensure the quality of work, and constantly consolidate, improve and improve baby-friendly work.
First, strengthen organizational leadership and strict administrative management.
Since the establishment of baby-friendly hospital, baby-friendly work has not been relaxed at all. At the same time, hospital leaders put baby-friendly work on the important agenda and formulated baby-friendly hospital planning and related rules and regulations. The plan includes the organization and leadership of the baby-friendly hospital, the implementation plan, the training plan, the measures taken and the time to meet the standards of the baby-friendly hospital. Relevant rules and regulations should include: publicity and education system, mother-infant sharing room management system, work norms of medical staff, early contact, early sucking and early milking system, and follow-up system.
1 constantly improve the baby-friendly work system and strengthen legal awareness.
According to the standard requirements of baby-friendly hospitals, the work system of baby-friendly hospitals has been comprehensively revised and improved, and eight systems including breastfeeding work system, breastfeeding publicity system and disinfection and isolation system, and eight routines such as breastfeeding routine, normal newborn care routine and health education routine 10 have been established and improved, so that the baby-friendly work has rules to follow and laws to follow, and gradually moves towards institutionalization, standardization, standardization and scientific management.
2. Clear tasks and objectives, and make assessment plans.
At the beginning of each year, the consolidation of baby-friendly hospitals will be included in the annual work objectives of hospitals, and will be arranged, implemented, assessed, rewarded and punished together with daily work. Hold regular meetings of the baby-friendly work leading group and technical steering group to ensure that the baby-friendly work can be grasped and managed. The baby-friendly office is responsible for the daily supervision, management and coordination of the work in the baby-friendly area. Obstetricians and nurses have all become responsible for the education and guidance of pregnant women, and the overall linkage of breastfeeding management in baby-friendly areas has been implemented.
3 Constantly optimize the environment
Our hospital constantly optimizes the outpatient and ward environment to meet the requirements of neatness, safety, comfort and humanization, further embodies the purpose of baby-friendly action, and creates a warm, comfortable and clean hospitalization environment for pregnant women.
Two, adhere to the implementation of the international "Double Ten" and our hospital breastfeeding measures, the implementation of breastfeeding management is not lax.
1 insist on breastfeeding training.
Every year, newly assigned medical, technical, nursing and logistics personnel are trained for more than 18 hours, with the focus on "Thirty Articles" and related breastfeeding knowledge. After the training, they will take the exam, and only after passing the exam can they take up their posts. Through training, the communication skills of breast-feeding consultation and the ability to deal with breast-feeding problems of medical staff have been improved.
2. In-depth education, strengthen breast-feeding awareness
During the World Breastfeeding Week every year, our hospital will organize relevant personnel to take to the streets, carry out publicity and education on the benefits of breastfeeding, distribute breastfeeding publicity materials, promote breastfeeding and establish baby-friendly hospitals to the society, keep up with publicity and education, constantly raise the awareness of pregnant women and the masses on breastfeeding, and strive for social support. At the same time, expanding the target of breast-feeding health education to pregnant women's families and their main caregivers will help ensure the durability of exclusive breast-feeding after discharge.
3. Strict quality management, strengthening supervision and assessment.
In strict accordance with the evaluation standards and scoring methods of baby-friendly hospitals, each quality standard requirement is decomposed into the responsible person, distributed to the departments, and then the responsibility of the departments goes to the people, so that everyone has a clear understanding of the quality standards and scoring methods, so that there are activities at all levels, everyone is responsible, the system is bound, everyone participates in quality control, and everyone is controlled by quality control to ensure the quality improvement of baby-friendly hospitals. Pay attention to quality control and evaluation, feedback the problems existing in baby-friendly work in time, and formulate improvement measures according to the problems.
Consolidate the work of baby-friendly hospitals, formulate different education plans and methods according to different individual needs through various forms of pregnant women's health education activities, broaden the knowledge of nursing staff, enhance the communication ability of nursing staff, promote the harmony between nurses and patients, reflect the value of nursing work, improve the comprehensive quality of nursing staff, and promote the combination of health care and clinic at the same time, so that health education can penetrate into every pregnant woman and every family and carry out health care in clinic.
Qiaotou hospitals
20xx- 10-3 1
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