Tell me it's stuck.

Your model is not listed on the mainland, and we don't have relevant targeted information at present. You can refer to the relevant setting methods for similar problems of domestic models:

1. Turn the machine on again.

2. Go to phone settings-Application Manager-Download-Click on the problematic application-and try to clear the data.

3. Uninstall the client reinstallation attempt

4. Has the attempt to update the version of the mobile phone system improved?

5. Back up mobile phone data (phone book, SMS, multimedia files, etc.). ) and restore factory settings (enter phone settings-reset-restore factory settings).

If the problem cannot be solved after returning to the factory, please send the mobile phone to the nearest Samsung service center for testing and further processing.

Please visit the address and contact information of the service center:

. Samsung . com/support/service locations . ASP

Samsung knows to provide you with high-quality solutions and answer your questions attentively, hoping to get your satisfactory evaluation.