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The arrival time of customers like clouds

The arrival time of guests is real-time, and it will not exceed 24 hours at the latest. In case of network rush hour, the arrival time of funds may be delayed. On the premise of successful deduction, if the funds have not arrived within 24 hours, it is recommended to contact the customer service of Keruyun Platform for details.

First of all, briefly introduce the guest as a cloud.

Keruyun, a subsidiary of Shidian Yun Tong Technology (Chengdu) Co., Ltd., was established on 20 12, providing SaaS solutions for local life services such as catering, retail and beauty industries. Help businesses achieve digital and intelligent upgrades. In 2020, Keruyun joined Ali's business operating system ecology. In the same year, Keruyun became a wholly-owned subsidiary of Ali's local life. Headquartered in Beijing, Keruyun has set up a sales center in Wuhan, a software R&D center in Chengdu and a hardware R&D center in Shenzhen. Its business covers nearly 65,438+000 cities such as Beijing, Shanghai, Guangzhou, Shenzhen, Chengdu and Wuhan, and it has more than 5,000 employees, more than 800 authorized agencies and more than 600,000 service merchants nationwide.

Second, it works well, but occasionally it fails.

Nowadays, the intelligent cash register has even developed into a self-service cash register, and even the role of some ordering staff can be omitted. Customers can directly complete bookkeeping and payment on the self-service ordering machine or self-service settlement machine, which can complete the whole process from receiving orders, placing orders, distributing leaflets, paying bills and printing receipts. Although the smart cash register is becoming more and more convenient, it does not mean "once and for all". If the cash register is broken, the shopkeeper or clerk should know some basic methods to deal with the cash register failure. Common failures of the cash register include failure to start, touch screen failure, network connection, code scanner failure to scan code normally, receipt printing and so on.

Keruyun adheres to the product value of the three-layer pyramid of tools, connections and data, and connects the upstream and downstream catering ecology and the open platform of value-added services based on data through SaaS tools with soft and hard integration and cloud integration, helping small and medium-sized local life businesses to realize full-service digitalization.