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Talking skills of visiting patients
People who eat whole grains will inevitably have headaches and brain fever, or take injections to take medicine, or be hospitalized. If you are in hospital, friends and relatives will naturally visit you. Since I have come to visit, I have something to say. But speaking is a language art. If you speak well, the patient laughs, but if you don't speak well, the patient jumps. There is a lot of knowledge in it.
For example, there is a neighbor, Lao Luo, 45 years old, who has stomach trouble. The day after gastrectomy, two people came to visit him. The first one is Lao Luo's colleague Lao Jin. What's his name? Barrel? Don't hide it in your heart, just say what you want. Put down the fruit as soon as you enter the door, and immediately stare at a pair of big eyes like snail meat. He couldn't help crying: Wow! It's only been three days, and you're so thin. After listening to Lao Luo, his facial muscles twitched slightly and his facial expression immediately turned from sunny to cloudy.
After sitting down, Lao Jin once again expressed sympathy for Lao Luo's illness: I said, dude, you should pay attention. Six months ago, our neighbor Lao Wang also suffered from your illness, because he didn't care, less than a month later? Going? Yes ? As soon as the voice fell, Mr. Luo's face became cloudy.
When Laojin left, he patted Mr. Luo on the shoulder and said, Sister-in-law quit her temporary job to take care of you. Your son was injured by a motorcycle, and the unit leader will consider it. Anyway, don't worry, rest assured, get out of the hospital as soon as possible. ? Teacher Luo listened to his unpleasant words, can he not worry? Can you settle down?
Let's look at another friend who came this afternoon. This man is wearing a pair of gold-rimmed glasses. When he entered the door, he smiled without a word. He warmly held out his hands to hold Mr. Luo's, and said apologetically, I heard that you were ill, and I was busy these days, so I came to see you today. ? Did Lao Luo listen to each other? A minor illness? The facial expression immediately turned from cloudy to sunny and smiled. ? Glasses? Busy adding:? Oh, look at your complexion, you look very energetic! Glasses? Sitting affectionately by Lao Luo's bed, he smiled. I have seen your illness many times. Last year, my second brother also suffered from this disease. He will be all right in less than a month. Nothing! ? Hearing this, Mr. Luo felt comfortable.
? Glasses? I took a book by Lao Luo's bed and flipped through it. I can't help but sigh: hey! I really envy you. You can enjoy literary novels here in your spare time. Do I really want to go to the hospital like you? Hide? I took time to browse the recently published literary works these days. ? Do you see it? Glasses? What a talker! In his eyes, being hospitalized is not only painless, but also popular! After listening to this, Teacher Luo became more and more beaming.
When do you leave? Glasses? Tell Lao Luo one more thing: Oh, I forgot to tell you that your son won the first prize in the composition competition for middle school students in the city. Although the bonus is not much, it has won great glory for your Luo family! ? Listen. Glasses? Don't forget when you leave? Report good news but not bad news? Mr. Luo was elated and said. ? Glasses? A word, like a spring breeze, blew the original hard heart of Lao Luo green.
In fact, speaking is a language art, and what you say when visiting patients is the essence of language art. Generally speaking, the mental state of patients is worse than that of ordinary people. They are sentimental, suspicious and easily infected by other people's emotions and language. That? Glasses? He is good at using language art, so that patients can no longer take the disease so seriously, strengthen their strong belief in fighting the disease, and let patients feel the care of their relatives and friends, thus being encouraged mentally and inspiring their determination to fight the disease to the end. And all this is exactly what patients need most? Spiritual vitamins? Can play a magical role that drugs can't play, and undoubtedly plays a decisive role in promoting the recovery of patients.
The purpose of visiting patients is to show concern and comfort to patients, make them feel happy, and actively assist medical staff in fighting diseases so as to recover as soon as possible. If you don't pay attention to the content and skills of the conversation when visiting the sick, it will sometimes backfire.
The visiting conversation should usually be:
(1) euphemistic tone, kind tone, sincere.
② Talk more about outdoor novelty. Ask about the illness briefly, and tell more vivid and interesting news outside, which will make the patient happy and help him recover.
(3) Say something useful for getting sick. Introduce the experience of patients or acquaintances in curing diseases, and introduce the determination and confidence in fighting diseases published in newspapers and periodicals. Talk more about the patient's family harmony and good working conditions, relieve the patient's worries and concentrate on the treatment.
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