Social work intervenes in social phobia clients.

Social work intervenes in social phobia

What social workers need is not to evaluate others, but to bring themselves into their situation to experience their thoughts and experiences. Everyone in this world is eager for happiness. Let me share with you the clients of social work involved in social phobia. Welcome to read and browse.

I. Background of the case

(I) Basic information

Client Xiao Wan (pseudonym), female, 27 years old, is a local resident of Yantian. Junior high school education, single-parent family, including mother and twin sister.

(2) background information of the case

clients are often ridiculed at school because of their short hair they like since childhood? Ugly? 、? Man woman? . Because the family is twins, my sister wears long hair and gets good grades, while the clients wear boys' hair and get poor grades, and they often mix with those children with poor grades. Therefore, at home, clients are often compared with their sisters. Therefore, in high school, the clients are eager to be understood and respected. The client said that at that time, she began to get in touch with bad friends, who had channels and sources to get the goods, and she was thus exposed to drugs. Moreover, more than once, the client mixed several drugs together to eat, immediately fainted, foamed at the mouth, and was sent to the hospital for gastric lavage.

because of the experience of being bullied, the hostility of the client was very strong, and she felt that others were targeting her. When a person walks in front of her and looks at her, she thinks she is contemptuous of her. She will fight back the contempt of others, she will stop them and say loudly, You got a problem with me? Let's have a fight! ? After graduating from high school, the client's mother gave her a job in the village parking lot. She worked there for a year and was fired. The client never looked for a job after that. During that time, the client often shut himself in the house, didn't go out and didn't talk to anyone. So when the staff first came into contact with the clients, she indicated that she had social phobia.

In fact, the family condition of the client is relatively good. Even if she doesn't work, she can get dividends every month, but all the dividends are in her mother's hands. Moreover, her mother thinks that she is too old to stay at home all the time, so she is often urged to find a job. However, after leaving the society for so long, the client can't integrate into a team well. If no one talks to her or shows enthusiasm when she first joined the company, she will feel that everyone doesn't like her. They won't like me anyway, so I might as well leave ... In this way, the clients work for the shortest day and the longest week at a time, and basically end up resigning.

second, theoretical support and demand analysis

(I) Maslow's demand theory

Maslow's theory divides demand into five categories: physiological demand, security demand, love and belonging, respect and self-realization, which are arranged from lower level to higher level.

Emotional needs include two aspects. One is the need for friendship, that is, everyone needs a harmonious relationship between partners and colleagues or maintains friendship and loyalty; Hope to love others, but also eager to accept others' love. The second is the need of belonging, that is, everyone has a feeling of belonging to a group and wants to be a member of the group and care for each other. Emotional needs are related to a person's physical characteristics, experience, education and religious beliefs.

The need for respect means that everyone wants to have a stable social status and demands that individual abilities and achievements be recognized by society. The need for respect is divided into internal respect and external respect. Internal respect means that a person wants to be competent, confident and independent in various situations. Internal respect is self-esteem. External respect means that a person wants to have status, prestige, respect, trust and high praise from others. Maslow believes that respect needs to be met can make people full of confidence in themselves, full of enthusiasm for society, and experience the usefulness and value of being alive.

The need for self-realization is the highest level need, which refers to the need to realize one's ideals and ambitions, give full play to one's ability to the greatest extent, and accomplish everything commensurate with one's ability. In other words, people must do competent work, so that they can feel the greatest happiness. Maslow pointed out that the ways to meet the needs of self-realization vary from person to person. The need for self-realization is to strive to realize one's potential and make oneself more and more the person one expects.

(II) Social Support Network

As a theoretical paradigm, where does social support come from? Social etiology? , was first associated with the individual's physical, psychological and social adaptability. It is also based on this that some scholars' research limits it to? Social psychological health? Field. However, as far as the existing research is concerned, the use of social support at home and abroad has gone beyond the original explanation, expanding it into a sum of social behaviors that are used to refer to the disadvantaged groups to provide spiritual and material resources to help them get rid of the predicament of survival and development. At present, the client lacks understanding and support in spirit, and because she has no friends, she feels inferior and is afraid of being questioned, denied and rejected. What kind of resources do I need to provide her to improve and get rid of the existing unfavorable situation? The client needs my family communication support, friend support and other support.

(3) the theory of dominant perspective

the dominant perspective transcends the traditional theoretical paradigm of problem perspective and focuses on the advantages and potential of the case owner. It emphasizes that attention should be focused on how the case owner lives, how to look at their world and find meaning from their experience.

Under the guidance of the advantage perspective, the existing problem for the client is that as a social worker, she should do everything to discover, develop and utilize the advantages and resources of the client, and help her achieve the goal of truly detoxification.

(4) problem analysis

Based on Maslow's hierarchy of needs theory, the staff analyzed the actual situation of the client, and thought that the current problems of the client mainly included the following aspects:

1. The client lacked spiritual understanding and support, and because of the experience of being bullied and denied, it led to the inferiority, hostility and social fear of the client.

2. Because the client had a criminal record of drug abuse, and little red dot, whose ID card was always in the alarm state, the client was afraid to live in the dormitory when looking for a job, and was very worried that the criminal record would be discovered.

3. The clients don't have any friends, and their sense of belonging can't be satisfied. Because of their inferiority complex, they are afraid of being questioned, denied and rejected, so they can't integrate well into a new group.

4. The clients are confused and like too many things, but they don't have a clear goal or a career plan, so after working often, they find that they don't like and are not suitable for this job, and then they will give up their job.

III. Service Plan

(I) Service Objectives

1. Assist the clients to find a suitable job within one year.

2. Give spiritual support, encouragement and positive attention to the clients.

(2) Intervention strategy

1. Get personal and family information of clients through home visits, telephone interviews and browsing the records of the last staff member;

2. actively establish professional relations with them, provide them with spiritual support, and gain the trust of the clients.

3. through empathy, listening, encouragement and other methods, eliminate the? Tagging? Consciousness, help clients face up to their past and present, and regain their confidence in life.

4. Provide basic employment guidance to clients, so that clients can think for themselves what kind of job they want and what expectations they have for their future life.

IV. Intervention process

(1) The first stage

Intervention focus: referral and interview, and establish a professional relationship of mutual trust with the clients.

content: at this stage, it is mainly to understand the clients in many aspects, and actively establish professional relations with the clients to gain their trust. Let the client know that she has been referred to the staff, and through the efforts of the staff, she was able to meet the client and made great progress in the establishment of professional relations.

according to Maslow's hierarchy of needs theory, the staff should respect the clients at this stage, and through chatting with the clients, they can understand their feelings of distress, incomprehension and support at this stage, and give them respect and support accordingly. Respect the ideals and choices of the clients, and establish emotional support so that the clients can establish a good relationship of mutual trust with the staff. And this practice has been successful, the clients will often take the initiative to chat with the staff, speak their minds, and look forward to understanding and support.

According to the theory of social support, our social workers provide spiritual understanding and support for the clients to help them improve and get rid of the existing unfavorable situation.

Guided by the advantage perspective, the problem of the client is that I should do everything to discover, develop and utilize the advantages and resources of the client and help her achieve the goal of truly detoxification.

(II) The second stage

Focus of intervention: give spiritual encouragement and support to the clients and help them get out of the shadow of the past.

content: through contact and conversation with the client, we can understand the client's previous work experience and life experience, and understand the client's psychological state and thoughts at this stage. Because the client mentioned many times that she would be afraid of her because she used to be a drug addict, the staff repeatedly said that in their own eyes, she and I are the same, and there is no difference, and encouraged her to get rid of her own? Label? Let the client know that no matter what mistakes have been made, it will be sunny if they are corrected.

According to Maslow's hierarchy of needs theory, the staff members have established a valuable professional relationship on the basis of establishing a good relationship of mutual trust with the clients. The staff not only provide emotional support such as respect to the client, but also encourage the client to become our volunteers and actively strive for the client to come to the social worker's office for an interview, so that the client can bring the anti-drug project team into her circle of friends and get her friendship and sense of belonging in a new circle of friends. It can also help clients to further deepen their understanding of the staff's work content, so that they can better understand the nature of the staff's work, which is conducive to the staff to establish further valuable professional relations with them. Moreover, the reason why clients used to get involved in drugs was mostly because of psychological emptiness and making bad friends. In this way, the staff tried to make clients establish a sense of belonging in new circles and get encouragement and support from them, which was conducive to the clients getting out of the shadow of the past and reintegrating into society. Through the efforts of the staff, the clients have been able to participate in the staff's activities as volunteers, and told the staff that they have also looked up the staff's work content online, hoping to deepen mutual understanding. The clients are no longer excluded from coming to the staff's office, because they were always afraid of strangers before, and now they can accept not only the staff, but also their colleagues.

(3) The third stage

Intervention focus: provide employment guidance for clients, help clients to sort out their ideas and make a plan for the future.

content: the staff provide employment support for the clients, and help the clients to choose the one they want to do most among many things, and consider how to do this thing well and how long to do it, and plan these things. And through community recruitment, network and other means, link employment resources for the clients, and the clients can choose independently.

Because the clients often talk to the staff, they didn't find a like-minded team and a suitable job. According to Maslow's hierarchy of needs theory, the staff strive to make the clients feel a sense of accomplishment in their own work and realize their self-worth. The staff first respects and supports the choice of the clients, assists them to choose a favorite job, and encourages the clients to build up the confidence to stick to it on the basis of self-thinking. After that, the staff suggested that the clients can make a study plan in their spare time. For example, if they want to work as cake apprentices, they can make plans to buy some study materials, videos or books on weekends, so that they can study independently, which will make progress faster and better. After that, the staff encourages the clients, and there will always be difficulties in their work. They should also have the courage to overcome these difficulties, and after going through this section of the road, they will gain a great sense of accomplishment. The clients are very grateful to the staff for their help, and will often chat with the staff for advice.

V. Evaluation

This paper focuses on the evaluation of the results and the satisfaction of the clients. Through the concerted efforts of the client and the staff, the client found a stable job, passed the training and successfully took up the post, and the goal was basically achieved. The client expressed gratitude to the staff for their concern, understanding and support. After the intervention of the staff, the clients have received spiritual support, from once afraid to meet people to volunteers who can already participate in activities as staff, and their psychological level has undergone tremendous changes. Moreover, now the clients will not take care of their health as before, and often go out to exercise and exercise. In the interview between the staff and the client, the client repeatedly expressed her gratitude to the staff for their support. If the staff's satisfaction was scored, she scored five points.

VI. Closing the case

(I) Reasons for closing the case

The problem of the clients has been basically solved, and the staff has helped the clients to basically achieve the goals set in the service plan and promoted the clients to improve significantly. After consultation with the client, the staff finally decided to close the case.

(II) Handling methods and suggestions for closing the case

Inform the client in advance that the case will be accepted; Inform the clients that they will pay a return visit two months later and will still provide follow-up services; The staff advised the clients to smile at the past, greet the future with a better attitude, and find their own direction in their work.

VII. Reflection

In this case, the client, due to lack of spiritual care and comfort in his youth and lack of knowledge about drugs, embarked on the road of drug abuse after making bad friends, and wanted to find relief in drugs and fill the inner emptiness. The client told the staff