Summary of supermarket work in 2022: 5 articles

Time flies, the busy time has sent away a fruitful 20___ year and ushered in a brand-new 20___ year. In the past year, with the joint efforts of all employees, the mall exceeded all the indicators for the whole year. In the global economic crisis, how to successfully complete the indicators issued by the company within 20___ years is our primary task. In the past two months, we * * * achieved sales of 1 10,000 yuan, and the gross profit reached _ _% of the total target. In the next ten months, I will seize the fifth anniversary of Tomb-Sweeping Day, May 1 International Labor Day, Dragon Boat Festival, National Day, Mid-Autumn Festival, New Year's Day and September 24, make appropriate promotion plans, and strive to achieve the expected sales targets. I will also focus on the following tasks.

First, pay attention to the cultivation of employees' service awareness and strengthen brand promotion.

Take advantage of the monthly meeting or handover meeting of the store to conduct irregular service awareness training for all employees (including promoters). Don't always say that customers are God without taking action, but serve customers as our relatives and friends, because we don't know how to serve God but know how to serve our relatives and friends! For shop assistants and tour leaders, we should try our best to be considerate of customers in the process of returning or repairing goods. As long as the original packaging is not damaged, the secondary sales will not be affected, and the customer's requirements will be met as far as possible without damaging the company's interests.

Second, pay attention to commodity display and hygiene, and improve the added value of commodities.

There are more than 20 supermarkets, wholesale stores and grocery stores on the street, two of which have an area of more than 200 square meters. Because they buy in cash, the new products are faster than us, cheaper than us, and the geographical location is better than us. How to make customers more willing to spend more than 20 cents to walk to our supermarket to shop? I think our supermarket's clean and tidy shopping environment, friendly service attitude, good after-sales service, complete varieties and excellent brands are all very important factors. How to make our brand better and harder is to make the details finer and better. Make every week a sanitation day, and the office will conduct a comprehensive inspection from time to time. In terms of display, employees are required to follow the five principles of display and strive for beauty and convenience.

Third, increase revenue and reduce expenditure, strengthen loss prevention, and strive for greater profit space.

With the arrival of the global cold winter, the wave of economic crisis is coming, and it has not decreased at present. We should be aware of the current crisis and seriousness, face up to the immediate difficulties, understand the crisis handling and decision-making of enterprises, make suggestions, help enterprises to help each other in the same boat, strengthen their confidence and determination, and overcome difficulties. Under the severe economic situation, the most important thing for enterprises is to solve the problems of how to open sources and how to cut costs. In my opinion, open source mainly involves some important investment regulations and macro-system adjustments introduced by the company's core. Therefore, I want to focus on reducing expenses. How can we reduce expenses? Implement all kinds of lean management methods with the company as the core to improve efficiency and reduce all kinds of waste. Anytime, anywhere, from the general manager to an ordinary employee, we can start from the details around us, focus on implementation, and save electricity as little as a piece of paper. The company should advocate the habit of saving all employees and create an atmosphere of reducing costs. Combined with my own work practice, I think supermarkets should do a good job of saving money from the following aspects:

(1) Effectively control personnel expenses, control employees' unnecessary overtime and reduce overtime expenses.

(2) For water and electricity costs, the principle of economy shall be adopted, and the number of fluorescent lamps for lighting shall be reduced in stages without affecting normal business, and the opening time and temperature of air conditioners shall be controlled.

(3) scientifically calculate the inventory goods, which is a piece of capital. Reasonable inventory can improve the profitability of stores. Too little inventory will increase the purchase cost of goods, while too much inventory will not only occupy a lot of money, but also produce more storage costs, and even cause a lot of loss of goods because of poor sales.

(four) advertising expenses should be carefully calculated, and some advertising promotional items should be reused or hand-made to save costs.

(five) to avoid unreasonable losses, according to the characteristics of goods to avoid unreasonable losses. For example, salt products are afraid of moisture, so don't store them near the ground or near fresh frozen food. Sometimes when the goods are approaching the shelf life, we should decisively reduce the price and promote sales to avoid greater losses.

In short, adhere to the principle of increasing revenue and reducing expenditure, increase the intensity of loss prevention, and strive for profits for the company to the maximum extent.

Fourth, formulate the sales plan of the group and strictly evaluate the performance.

Divide the monthly sales plan into various groups (food group, non-food group, boutique cabinet), and strictly implement performance appraisal, so that employees' monthly income can be linked to sales, and if they sell well, they will get high wages, and if they sell badly, they will get low wages, which truly reflects more work and more pay. Ask all employees for good ideas for promotion every month, give full play to the keen accumulation of all employees, and strive to complete various indicators.

Based on the above points, combined with the actual situation of the store, I am confident to lead all the staff of the store to do better sales and successfully complete all the indicators in the challenging 20__.

2.2022 Supermarket Work Summary

I haven't been engaged in supermarket cashier for a long time, and there is still a big gap between my own quality and professional level and the actual requirements of my work. But I can overcome difficulties, study hard, correct my working attitude, actively consult and learn from other comrades, do my job well, and make my due contribution to the development of supermarkets. Now, in view of the problems encountered in the work, talk about your own experience and experience, which is a summary of the work.

As a cashier who deals directly with cash, I think we must abide by the operation discipline of the supermarket.

Cashiers should not carry cash with them when they are in business, so as to avoid unnecessary misunderstanding and the possible phenomenon of xxx moving without permission. Cashiers are not allowed to leave the cashier without authorization, so as not to cause losses or cause dissatisfaction and complaints from customers waiting for settlement. Cashiers are not allowed to settle accounts for their relatives and friends, so as to avoid unnecessary misunderstanding, and possible "stealing" phenomenon that cashiers use the cashier's position to log in to the cash register with receipts lower than the original price, and seek personal gain for others with the interests of the enterprise, or may collude internally and externally.

(1) At the cashier, the cashier is not allowed to put any personal belongings.

Because there may be goods returned by customers at the checkout counter at any time, or goods that are temporarily decided not to buy, if there are personal items at the checkout counter, it is easy to be confused with these goods and cause misunderstanding. Cashiers are not allowed to open cashier drawers at will to check numbers and count cash. Opening drawers at will not only attract people's attention and cause unsafe factors, but also make people suspect the cashier's malpractice.

The cashier channel that is not enabled must be blocked by chains, otherwise individual customers will take the opportunity to take the goods out of the supermarket without checking out. Cashiers should not read newspapers and talk and laugh during business hours. They should always pay attention to the situation in front of the checkout counter and in the store they can see, so as to prevent and avoid abnormal phenomena that are not conducive to the enterprise. Cashiers should be familiar with the goods in the store, especially the special goods, and the related business situation, so that customers can give correct answers at any time when they ask questions.

(2) Do a good job of bagging the goods.

It is part of the cashier's job to bag the settled goods for customers. Don't think that this top job is the easiest, because the work is not done well and the customers are disappointed.

The control procedure of bagging operation is: bagging hard and heavy goods at the bottom; Two boxes of square or rectangular goods packed in packaging bags are used as supports; Bottled or canned goods are placed in the middle to avoid being damaged by external pressure; Fragile or light foam products are placed above the bag; Frozen products, bean products and other goods that are easy to flow out of water, as well as meat and vegetables that are easy to flow out of juice, should be packed in packaging bags before being put into large shopping bags, or goods that are put into large shopping bags without customers' consent should not be higher than the mouth of the bags, so as to avoid inconvenience to customers, and goods that cannot be put in one bag should be put into another bag; The advertising pages or gifts sent by the supermarket in the promotion activities should be confirmed to have been put into the packaging bag. When bagging, absolutely avoid putting goods that are not customers in the same bag; For oversized goods that can't be packed in bags, they should be tied with ropes to facilitate customers' handling; Remind customers to take away all the packaged goods to prevent customers from leaving them at the checkout counter.

(3) Pay attention to the working procedures when leaving the cashier.

When you leave the cashier, you should put the sign "Stop Receiving" on the cashier. Block the cashier channel with chains; Lock all cash in the cash register drawer, and the key must be carried with you or given to the shift supervisor for safekeeping; Inform the cashier nearby of the reasons for leaving the cashier and the time for returning; If there are customers waiting for settlement before leaving the cashier, don't leave immediately. You should politely ask customers who take advantage to check out at other cashiers. And check the waiting customers before leaving.

3.2022 Supermarket Work Summary

At the end of the year and the beginning of the year, the busy year is coming to an end and new challenges are just around the corner. Looking back, in the big family of xx supermarket, I gained a lot of exercise, learned new knowledge, made new friends and accumulated experience. Of course, I also found my own shortcomings through many profound lessons. This year is a whole year, and my growth comes from the big family of xx supermarket. It is my bounden duty to contribute to the better development of xx supermarket next year. Now I will sum up my work in the past year:

A, xx market building construction stage

After the Spring Festival in xx, I was still in charge of the operation of xx Market Building. With the cooperation of manager Zhai, I have experienced some challenging problems, such as the difficulties in the operation of merchants in the off-season after the holiday, the difficulty in collecting rent, and the large number of staff entrusted by seasonal reasons. By solving these problems, I quickly improved my understanding of the clothing retail market, market environment and employee management in our city. Through the contact with the mediation work of various merchants, the coordination ability has been further exercised. In order to adapt to the changing situation, the layout of xx market has been adjusted according to the overall planning of the company. From March to April, xx market supermarket began to conceive of opening, and I devoted myself to the preparatory work, including personnel recruitment, business training, shelf installation, daily operation and maintenance, etc. With the care of the boss, the support of all parties in the company and the guidance of general managers Liu and Li Dian, the supermarket in xx market has been steadily developed and transformed, and my latest business knowledge of the supermarket has been systematically strengthened.

When I was in charge of xx market, I tried my best to maintain the normal operation of various business activities without any unexpected events. However, it is a fact that the overall potential of the xx market has not been fully utilized to generate benefits. Although the development of xx market is restricted by the immature objective environment in all aspects, it is a great responsibility to fail to give full play to the potential of xx market. This also shows the limitations of my own ability, which is the deepest understanding I got from working in xx market. At the same time, the experience of various difficulties and pressures in the xx market has greatly improved my psychological quality. In the face of great difficulties and pressures, I will not shrink back and escape, and I can face the solution calmly. This is the harvest of my work in xx market.

Second, xx supermarket work stage

In June, due to work needs, I was transferred to xx Supermarket as the store manager and non-food manager. Strengthening commodity management and personnel on-site management at work to achieve performance improvement is the center of all work.

Although I joined the big family of xx Supermarket from the beginning of business, I am familiar with the staff of xx Supermarket, but there are still differences in specific work. In order to enter the role and take responsibility as soon as possible, on the one hand, I strengthened the study of professional knowledge, actively read books and articles, and humbly asked Liu for advice. On the one hand, strengthen communication to understand the actual situation, communicate with the heads of food, receiving, cashier and other related departments, and have in-depth exchanges with Wen Juan, the non-food team leader. In a short time, I established a harmonious working relationship with the relevant supervisors and assumed the responsibility of the store duty manager. Conduct rectification training for non-food personnel with the head of the cabinet, and adjust the planning and display of goods. Through the joint efforts of non-food employees, our sales have increased substantially. After Wen Juan was promoted to non-food procurement, I became the leader of non-food products, so I settled down and started from scratch. Strict requirements for hygiene, display, warehouse and receiving goods start from every detail, which changes the atmosphere of non-food stores. Have good contact with employees, give employees ideological communication and business training on the basis of strict requirements, improve their mental outlook, and give full play to their enthusiasm and autonomy. With the care and support of all departments in the company, Qi Xin, all employees, made concerted efforts, and the non-food progress was recognized by the company.

The manager on duty is responsible for coordinating the work of various departments, maintaining the normal operation of the whole store and handling emergencies. In this position, based on the overall control of the overall situation, he made full use of this platform to improve his organization, coordination and business level in an all-round way while working, so as to deeply understand the cashier, customer service, receiving goods, loss prevention, fire fighting and other links, find problems, reduce loopholes, and become a well-known store manager.

Third, personnel management training.

As a supervisor, the management of employees is a compulsory course, which is very difficult. Everyone's experience and personality are different. How to make the employees of this department work hard in one place is not as simple as lip service. Through the study of relevant professional theoretical knowledge and the application in practical work, great efforts have been made in personnel management. Follow strict and caring methods.

First of all, I really care about and respect employees psychologically, I really think about employees, and I really hope employees can make progress. On this basis, we should carry out targeted ideological communication and business training for employees, solve employees' thoughts, set clear development goals, and really stimulate employees' initiative and enthusiasm, and then let employees know how to do it and how to do it better through business training. In the management of work, we should always be strict. As long as we make mistakes in principle, we will never condone them. In this way, employees can be motivated from the inside and play a role from the outside. However, people are constantly changing and developing, and the management of personnel will also change and develop accordingly. This requires keeping a clear head, constantly learning and improving, and giving full play to the team's full potential.

Training employees is also an important task for supervisors. From the earliest 5xxxx employees in xx market to 3xxxxx employees in xx supermarket, and then to the training of 4xxxxx employees in Class B of Department 6 in xx supermarket in August, through repeated training and exchange, I have initially formed a systematic training content for employees from the aspects of concept, commodity knowledge, sales psychology and skills, and discipline. It has been recognized by employees and achieved certain results.

Fourth, the study of professional knowledge and the improvement of market control ability.

The development trend of supermarket retail industry is unstoppable, but the retail industry is facing opportunities and challenges. I am lucky to be able to participate in the industry with the development of the times, so I must seize the opportunity and work hard. Learning, learning, and learning again are constant tasks in work and spare time. On the one hand, the basic skills of supermarket management, commodity display, reasonable inventory, adjustment of seasonal commodities, choice of express commodities, and connection of various links in operation, I really digested the required knowledge from the theory in books to the practice in daily work and then applied it to my work. On the other hand, learn the latest market information and industry trends through various information media, listen to the training of related majors, make your overall thinking clearer, examine the market changes from a higher angle, and put forward your own strategic suggestions to the company's decision-making level.

Shortage of verb (abbreviation of verb) and the thinking of next year's work

As the saying goes, Rome was not built in a day. I've only been in the retail industry for one year, and I've been working in supermarkets for nearly half a year, so I know so much about the market and supermarket retail. Through calm introspection, I still have many shortcomings. On the whole, it is not comfortable enough to operate because of the short time involved in the operation. It is also reflected in the following aspects: First, the choice and control of commodities need to be strengthened, and the understanding of food commodities is relatively weak due to different division of labor. Secondly, the analysis and prediction of the market is not accurate enough, which is because of lack of experience.

Facing the opportunities and challenges of next year, I will take up my responsibilities in a pragmatic manner, strengthen theoretical business study, be brave in practice, improve my business level and management level in an all-round way, and devote all my energy to the development of the company.

In short, in the new year, I will make more efforts for the cause of xx supermarket, repay the company with the benefits of development, and realize my own life value.

4.2022 Supermarket Work Summary

With the approach of the Spring Festival, Year X has also come to an end, and the work of the year will also come to an end. From being a decision-maker, never adapting to adapting, from unfamiliar to familiar, we have gained a lot from that aspect. Since I became an independent management department, I suddenly felt the pressure on my body doubled, but with the care and guidance of the superior leaders and the full cooperation of the lower employees, the fresh food department successfully completed the sales task assigned by the company. Over the past year, there have been improvements and breakthroughs in daily management, promotion fees, commodity display and commodity safety, employee training and activities, store environment rectification, and staff team building.

In the past X years, the fresh area of beautiful homeland XX Store has been running well. Thanks to the unity and efforts of our colleagues, we handed over a satisfactory answer sheet to our guests, to the market and to ourselves. Let's make a summary of the supermarket work in X years.

I. Comparative Analysis of Sales from X Year to X Year

Through the comparison of the above table, the fruit group experienced negative growth, the sales of cooked food group experienced negative growth year-on-year, the gross profit margin and gross profit amount of the North-South dry goods group decreased, and the gross profit margin of other dry goods groups decreased. The negative growth of fruit group is mainly due to the fact that mangshi is far away from Kunming, the transportation cost is higher, the selling price is higher than that of the local area, and it is often out of stock, resulting in the sales comparison, gross profit margin and gross profit amount slightly lower than that of X years. The reason why the sales of cooked food group showed a negative growth of -34.28% compared with that in X year is because the bread supplier of the joint venture withdrew from the market in X year and has not found a supplier to enter the market so far. The sales volume of North-South Dry Goods Group increased rapidly in X years, and the guarantee task was completed in July, and the gross profit margin and gross profit decreased. The sales and gross profit of other dry goods groups increased rapidly, on the contrary, the gross profit decreased, which was caused by insufficient control of gross profit while promoting sales. Of course, the gross profit margin and gross profit margin of the whole department increased rapidly in X years, which is inseparable from the efforts of all colleagues and the implementation of lean management principles with the company.

In X years, the sales of XX store was 33,053,476 yuan, and the sales of fresh food department was 7,757,834 yuan. Sales accounted for 23.47%, an increase of 1.5% compared with the same period of last year. According to the financial statements, the gross profit in X years was 13 1878.22 yuan, and the gross profit in X years was 42 1009.76, which increased by 2 19.24% in the same period. Average daily visits 1799, up year-on-year.

7.2 1%。 The average daily customer price was 55.4 yuan, up 3 1.6% year-on-year. In X years, the sales task of fresh food department was 7.29 million (originally planned 8 million minus 65438+February task), and now the completion rate is 7.7578 million 106.42%. But at the same time, the company's requirement for gross profit margin is 6.9%. The fresh food department only reached 5. 18%, and the completion rate was 75 1%. The company required non-operating income of 344,000 yuan, while the department completed 265,200 yuan, with a completion rate of 77.09%. According to the above data analysis, the sales of fresh food department have improved rapidly, but there are still shortcomings in controlling gross profit and collecting non-operating income. In 20xx, it is necessary to strengthen the study of improving business negotiation ability (charging ability), strictly control the loss of goods, and improve sales and gross profit margin.

Second, the main work content of the supermarket in X years

1 and x years, the company organized a large number of impressive promotional activities, including Thanksgiving, shopping festival, anniversary celebration and other activities successfully held, and achieved good results. On the newly-opened theme promotion member day, the sales volume of fresh food department exceeded 1.6 million, which played an important role in sales volume and popularity.

2. By improving the commodity items, knowing the customer's needs in time, being familiar with the seasonality and listing opportunity of all kinds of fresh goods, reasonably arranging the sales atmosphere of the goods in the season according to the seasonal factors, keeping the standardized and clear price tag, and formulating a reasonable fresh promotion plan.

3. Adjust the display position of vegetables, fruits, low-temperature dairy products and dry goods in the north and south, so as to make the storefront area more compact and achieve a reasonable and scientific display pattern. The installation and maintenance of the island cabinet have been completed, which greatly enhances the image of the store. At the same time, the promotion of the image of the fresh food department and the increase of sales also have an extremely important influence and promotion on the stores.

4. Employees receive regular training in labor discipline, service and company processes, provide one-on-one help to new employees, strengthen the management of employees through various trainings, and strictly supervise all work to ensure that all work is completed on time. Pay close attention to fine management, maintain good communication with employees, motivate fresh department managers and employees, and establish an active and efficient team.

Third, there are shortcomings and areas that need improvement.

Although we have done a lot of work in the past X years and constantly adjusted and innovated in various tasks, there are still shortcomings and areas that need improvement, mainly in the following aspects:

1. The normal operation, daily maintenance and efficiency management of equipment and materials in the fresh area are not detailed enough. On the supplier side, the goods that have been withdrawn and missed have not been imported in time, and there are no countermeasures and treatment methods for the goods that cannot be imported.

2. I don't know enough about the professional skills of cooked food and fresh meat segmentation, so I can't deeply understand the business situation. Insufficient attention was paid to joint venture goods, resulting in insufficient stocking of joint venture goods during the event. Insufficient attention is paid to the goods that are about to be out of stock and out of stock, which leads to the failure to replenish the best-selling goods in time. In view of the above shortcomings, in the new year, we should constantly strengthen the detailed management of shops, mainly in commodity safety, inventory management, developing supplier resources, enriching commodity items and so on. Implement inspection system for equipment in fresh area, and make records, and follow up in time if any abnormality is found. Strengthen the management of affiliated companies, especially the purchase of large-scale festivals, track them in time and deal with them in time. Strengthen the research on the function of each module of Western Union system and enhance the data analysis ability. Strengthen the professional skills of dividing cooked food and fresh meat, and strive to be skilled in operation, so as to have a deeper understanding of the operating conditions and make correct decisions on profits.

Four. Work plan for x years

A good work plan is a good start, and the new year is coming. We should do a good job in the following aspects:

1, do a good job in sales management of vegetables and pork. Fresh operation is an inevitable guarantee for the popularity and performance of stores. It is necessary to seize the opportunity of self-operated vegetables and pork, and enhance the popularity of stores through self-operated goods. On the other hand, it is necessary to strengthen management, profit from commodities through excellent management, promote the rapid development of vegetables and pork, and ensure the normal growth of store performance.

2. Do a good job in optimizing the commodity structure and demand sales, expenses and profits. The optimization of commodity structure should be carried out from three aspects: first, product optimization, timely insight into market information, timely adjustment of product structure according to changes in consumer demand; Second, display optimization, according to the sales situation of goods, timely adjust the inventory structure and display position of goods, so that goods can play their sales potential; Third, promotion optimization, we should fully tap supplier resources, grasp the sales trends of competitors, take the initiative to attack and make good use of promotion resources.

3. Ensure the quality of goods and comprehensively improve the service level. By strengthening the third-phase inspection of prepackaged goods, we will carry out daily inspection of commodities that are easy to swell, leak and deteriorate, such as low-temperature milk and marinated products, and strengthen the daily inspection and taste of fresh food to ensure the quality of goods. Strengthen the training of employees' service awareness and skills, and constantly improve the service level of employees.

4. Strengthen cost control, increase revenue and reduce expenditure, and reduce operating costs. On the one hand, efforts should be made to save money and control the cost of consumables and water and electricity; On the other hand, we should make full use of store space and promotional resources to increase charges and income for stores.

5, the implementation of the safety responsibility system, always tighten the string of safety, strengthen daily inspection, timely rectification of security risks, to ensure the safe operation of shopping malls.

In short, we should constantly sum up that in the new year, we will constantly adjust the work details according to the actual implementation plan and market demand, improve the work plan, continuously improve the service quality, meet new challenges with full work enthusiasm and achieve better results.

5.2022 Supermarket Work Summary

Looking back on the 20xx years' work, there are fruitful joys, difficulties in tackling key problems with colleagues, and melancholy when encountering difficulties and setbacks. Generally speaking, we have made great progress in the past six months, and our work is summarized as follows:

I. Work Review

1, adhere to the supermarket strategy and effectively improve the performance around the promotional activities planned by the company. Constantly input supermarket strategies to employees to let them know how to do it and how to do it better.

2. Insist on market adjustment to understand the situation of market adjustment, and immediately communicate with suppliers to adjust the price of goods in the store. Eliminate unsalable goods and optimize product structure, and adjust store layout according to the situation. Handle the relationship between employees in various departments, and employees need care. Although, sometimes we have an argument because of some things at work. But with the phrase "Have a safe trip" at the end of the work, all the unpleasantness vanished.

3. Train employees irregularly, such as sales etiquette, service skills, commodity knowledge, shop hawking, shop commodity display, etc.

4. Strictly control the cost and reasonably control the electricity consumption and fresh consumables in the store. The employees in the store are assigned posts and personnel, and the distribution is reasonable.

5. Do a good job in fire safety and conduct fire training for store employees.

6. Through the cooperation of Qi Xin, the staff of the station store, it was completed in 20xx: the sales volume was xxxx million, the gross profit 1.85 million, the consumables were 4,5831,and the water and electricity were 77,948 yuan.

Second, the shortcomings in the work and the need for improvement

Although great progress has been made, I still feel that there are many shortcomings:

1, lack of experience and communication. I prefer direct communication, and I am not good at expressing my wishes and work ideas in a roundabout way. In my future work, I want to strengthen my communication skills and improve my ability in this area in an appropriate way.

2, the mind is not careful enough, lack of innovation. I am very cautious about my work. I have formed the habit of asking everything clearly and trying to learn from it before I do anything. Originally, this was a good thing, but it would have a certain counter-effect, that is, I lacked the sense of innovation.

The shortcomings listed above are the problems that I think I have in my work and need to improve after self-reflection. I will try my best to improve my own shortcomings and strive for better results in my future work.

Three. working face

1, store management. Only by constantly grasping the daily trifles in the store can we lay a good foundation for in-store management, so in-store management should be put in the first place. Establish a step-by-step management system and refine the division of responsibilities. Make everything in the work managed and implemented, and put an end to dead ends.

2. Pay attention to the training of employees in the store, cultivate employees' sense of collective honor and ownership, be proud of the store, let each employee give full play to his potential, and let them have high-quality talents who are dedicated, enthusiastic, thoughtful in service, understand business and manage.

3. Establish a clear reward and punishment system to motivate and restrain the work of employees and salespeople, so that the whole store can become a United and cooperative group and be invincible in the competition.

4. Make use of all reasonable and available conditions to create and decorate a good storefront environment, establish a good business image, and make every effort to make customers enjoy shopping in a reasonable, relaxed, beautiful and clean environment. With the aim of "serving you and me", while improving the service level of personnel and strengthening the education of service awareness, we should pay attention to the improvement of the comprehensive quality of employees' manners, better consider customers wholeheartedly and reduce the number of complaints.

5. Pay attention to safety work, prevent fire and theft, nip hidden dangers in the bud and prevent unnecessary losses to the company.

6. Strengthen the management of goods purchase, sale and storage, grasp the rules, improve the turnover rate of goods inventory, avoid overstocking goods, and constantly purchase goods, so that the management of goods in warehouses tends to be rational.

7. Know yourself, summarize the existing gap through market research and analysis, and make timely adjustments to adapt to the development and changes of the market, increase market share, stabilize old customers and develop new passenger groups.

8. Clarify the sales target of the whole store, refine and quantify the sales tasks, implement them in various departments, and analyze relevant data. Actively participate in various promotional activities of the company, and do a good job in publicity and layout.

9, as far as possible to reduce costs, open source and reduce expenditure, in order to reduce expenses.

The indicators of 20xx are as follows: sales: XX500,000, gross profit: 2 18.66, consumables: 48,000, water and electricity: 82,000.

How many times can there be in life? In the days to come, I will turn my thoughts into actions and paint a blueprint for the future with my diligence and wisdom. I hope the leader can correct me and give me advice.