How to do a good job in management

First, what is management? Understanding of management work

I remember when I was at school, I taught a management course, and explained in writing that management is a process of effectively integrating the resources of an organization through planning, organizing, leading and controlling activities in a specific environment to achieve organizational goals. Of course, management is a science that systematically studies the basic laws and general methods of management activities, and it is a comprehensive interdisciplinary subject. It can be said that management is a very complex subject, involving a wide range. It is impossible to explain it clearly in a few words here.

Management is a big category. who is it? Manage what? How to manage? My understanding of management is to straighten things out and do your own thing well; Better manage yourself than manage yourself first.

During the training, Zhang, the assistant, joked that there was no need to worry about the thanks. Judging from the nature and content of my work, the concept of management is indeed a bit big for me, but management is still closely related to me. So, how to do your job well?

Second, how to manage well?

I have been an administrative secretary since the end of May, and it has been more than April in a blink of an eye. In the past four months, I have never been familiar with the management of administrative secretaries. The more familiar you are, the heavier your responsibilities are, and the more problems and coordination relationships you need to consider. We really need to think deeply about how to get leaders to recognize and assist other colleagues' work, and then do a good job in the management of administrative secretaries.

In order to do a good job in the management of administrative secretaries, we must first understand the characteristics of administrative secretaries. As the administrative secretary of the restaurant, his main functions include: uploading and distribution, secretarial work, publicity work, back office management, file management, office supplies management, and supervision during the implementation of the system. The work of an administrative secretary is complicated, messy and chaotic. It is necessary to establish an external image, do a good job in propaganda and coordination, and be responsible internally. From the perspective of maintaining the stability of the operation of the group company and the seriousness of implementing the rules and regulations, "doing things according to the rules" should be the main foothold of administrative secretary management. Only when administrative secretaries have a good grasp of these characteristics can they really improve their understanding and establish the idea of overall situation and comprehensive service.

Secondly, the administrative secretary has a strong principle, and must implement the management intention of the leader impartially, proceed from the reality of the company, and grasp the general principle and direction. Whether purchasing office supplies or drafting reports, as an administrative secretary, the staff should first judge whether it is necessary to analyze the purchased items or reports. When reporting to the leaders for examination and approval, they should not engage in special and private affairs, but should be responsible to the leaders and the units. This requires the administrative secretary to constantly improve various management systems, implement the general principles into specific provisions, and implement static management in everything; On the other hand, efforts should be made to strengthen institutionalized management, because a good system can only be effective by implementation, so that there will be no abuse of power for personal gain and fraud.

Third, only by strengthening the division of labor and cooperation of administrative secretaries can we fully mobilize the enthusiasm of administrative secretaries and plug loopholes to the maximum extent. The work of the administrative secretary is more complicated, which requires the administrative secretary to have a clear division of labor and share responsibilities. In this way, in case of emergency or unexpected affairs, we can do our best to ensure timely solution. If the division of labor is not clear enough, prevarication will inevitably affect the normal work. Finally, procrastination and "long tail" will not only hurt the feelings between colleagues, affect the next step of work, but also damage the overall image of the whole company. While emphasizing the division of labor, we should strengthen cooperation among colleagues, learn from each other's strong points and enhance friendship and tacit understanding among comrades. Strengthening the division and cooperation of administrative secretaries is to promote the dynamic and systematic management of administrative secretaries and explore their greatest potential. Only in this way can the administrative secretarial work be organized, orderly and effective, and finally provide high-quality and efficient services for the unit.

Fourth, the staff of the administrative secretary should always attach great importance to it and be proactive. As an administrative secretary, just like the monitor of the unit, we should find problems as soon as possible. It is necessary to develop the habit of asking questions and asking more questions, always remember your responsibilities, pay more attention to the situation of the unit, find or hear problems, take the initiative to raise them and solve them as soon as possible. If there is a problem, delay it a little. In the end, it will be either a bunch of problems or a future trouble. Therefore, the staff of the administrative secretary are proactive, meticulous and resolute, and resolutely put an end to procrastination, thus reducing the omissions in the work of the administrative secretary.

Fifth, as an administrative secretary manager, he plays an important role in the work of administrative secretaries. How to give full play to individual initiative, mobilize the enthusiasm of the administrative secretary and form a United and progressive fighting collective is the goal of the administrative secretary. The daily work requires the administrative secretary to be a generalist. Whether in writing, publicity or finance, the administrative secretary should set an example and take the lead in setting an example. As the saying goes: people have more hearts than people, and four or two are exchanged for half a catty. Relying on giving orders and pointing fingers at work sometimes not only fails to solve the problem, but also complicates it, thus losing the trust among comrades and directly affecting the work process. It is better to use practical actions to drive everyone to do it together. Only on the basis of doing a good job in the unity of administrative secretaries, grasping the big and letting go of the small, and division of labor and cooperation, can we fully mobilize everyone's enthusiasm for doing a good job, be a good assistant to the leaders, and provide good services for the company.

Although these principles are well-articulated, it is not easy to do well, especially for a college graduate like me, who has no work experience and is unfamiliar with everything. Learning and accumulating experience is the most important thing. I must learn from my predecessors with an open mind, like everyone else. Anyway, that's the same sentence. Management must first manage itself.

Third, the difficulties encountered in the work and good experience sharing.

For me, I really have no experience at all, and it is really a shame for me to share my experience. Let me just talk about the more difficult things I met at work. First, things are too complicated. Sometimes I don't have a clue, as if I'm doing everything, and I'm in charge, and I always feel that I didn't do anything and didn't care. Second, things are too random. It's easy to upset the plan, which I know is one of the characteristics of secretarial work. Third, as a public institution, it is necessary for my work department to deal with numbers. Although my job responsibilities don't need to touch business affairs, as a member of a restaurant, I also need to know, and I am still weak in figures and business statements, so I need to strengthen my knowledge in this field.

Having said that, the work has just begun, and growth needs a process. As long as I study with an open mind, guard against arrogance and rashness, and take a serious attitude towards my work, I believe I can spare no effort to help others while doing my job well.