Can I reissue the train ticket if I lose it? Need reimbursement

Lost train tickets can be reissued, and the reissued train tickets can be used as reimbursement vouchers.

After the train ticket is directly checked with the second-generation ID card, or the ticket has been lost and needs to be reimbursed as a voucher, it can be reissued. The manual window of the station needs to be exchanged for a paper ticket, which is only used as a reimbursement voucher.

If the train reimbursement voucher is lost, you can log in to the account used when purchasing tickets on the website or the corresponding APP, query the ticket information at that time in the historical data, and make up the ticket or certificate at the train station. Formal reimbursement vouchers are different from train tickets for train inspection. The "train ticket" for reimbursement has no train number and seats, and is marked with the words "reimbursement only" or "only reimbursement voucher". If the employee also loses the only reimbursement voucher, it can't be printed.

If I lose my ticket, can I take the train?

You can take a bus. In some places, you can go in and out of the station directly with your ID card, and you can get on the train without a train ticket. But most stations don't support ID cards to get on the train, so you still need to reissue the train ticket to get on the train. There are three items that need to be provided to the station when the train ticket is reissued: the original valid identification used when purchasing the ticket, the original date of purchasing the ticket and the name of the place where the ticket was purchased.

After the station confirms that the passenger's identity, ticket and other information are correct, the passenger can buy a new ticket according to the original ticket number, seat and fare. After the new ticket is sold, the original ticket is invalid. Passengers should report to the train staff when picking up new tickets. When arriving at the station, the train conductor confirmed that the seat was in normal use and issued a ride record to the passengers as a voucher for the refund of the ticket at the station.