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Cash on delivery has been given to the courier, can I refuse it?
As an important part of online shopping, cash on delivery is favored by many consumers, because you can see things first and then decide whether to spend. If the quality of things is too poor, you can choose to refuse decisively.
However, in the process of cash on delivery, you have delivered the payment, which means that the transaction has been completed, you have confirmed the receipt of the goods, and the courier has completed his own work task, and there is no need to bear other responsibilities in this link. If you want to refuse to accept the payment, you need to discuss with the courier and ask him to refund the money to you, but this is not what the courier should do. You are asking him to help you finish it.
Generally speaking, if the courier hasn't left yet, you tell him at the scene, and he won't refuse you. You choose to accept the goods or reject them, and the courier has nothing to lose and is happy to accommodate himself. If he has left the scene and entered the receiving information into the system, it will be difficult for you to find him again. The courier has confirmed your receipt information, so there will be comments on the system. If he wants to refund the money to you, he has to bear this part of the cost himself, which is obviously unacceptable to the courier. After you pay the collection fee, if you want to return the express delivery, it is no longer a question of rejection, but you want to apply for a return. The return needs to be carried out on the platform where you bought the goods, which has nothing to do with the express delivery.
In addition, if you want to reject the goods after paying, please communicate with the courier. He has no obligation to help you finish it. Don't put on a cocky attitude. He just helps you transport the goods, and does not take responsibility in the process of commodity trading. Your overbearing attitude may make him think you are bad and refuse your request. In addition, the other party has indicated that they don't want to help you finish it. Don't pester too much after that. She doesn't owe you anything. Whether she wants to help you or not, she has no mistakes.
Remind everyone to check carefully when receiving the courier to ensure that the mailed items are not damaged. If they are damaged, you can reject them on the spot. If the goods are cash on delivery, you should sign for them after inspection. Never give money to the courier first. The courier was very busy and left as soon as he got the money, without waiting for you to inspect the goods.
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