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Why does Samsung mobile phone say that photos are always horizontal?

Dear Samsung users, hello:

According to your description, I suggest you try the operation according to the following steps:

1. Try to enter camera-photography mode-settings (click the pinion icon)-reset-reset camera settings.

2. Go to phone settings-Application Manager-All-Click on the camera-Clear data.

3. Back up mobile phone data (phone book, SMS information, multimedia materials, etc.). ) and restore the phone factory settings.

If the problem still exists, it is recommended that you send your mobile phone to the nearest Samsung service center for testing. Please visit the address and telephone number of the specific service center: (It is recommended that you contact the service center before going).

. Samsung . com/support/service locations . ASP

Samsung knows to provide you with high-quality solutions and answer your questions attentively, hoping to get your satisfactory evaluation.