Cross-cultural communication skills

Communication, in the final analysis, is an art of compromise. Communication usually ends in mutual compromise, which is reflected in the communication language characterized by compromise in wording. Below I have compiled cross-cultural communication skills for your reference.

Cross-cultural communication skills 1,-How to eliminate obstacles in cross-cultural communication;

How to eliminate obstacles in cross-cultural communication? Schleswig teaches you to treat cultural differences correctly, acknowledge the existence of cultural differences, and maintain a positive communication mentality. This is the basic requirement for effective cross-cultural communication. Only by adopting a correct attitude and integrating different cultures as much as possible can we promote communication and cooperation between the two sides and reduce the disharmony of organizational relations brought about by cultural conflicts. Therefore, before communication, both sides should first understand the differences between each other's culture and their own culture and make relevant preparations. In the process of non-standard communication, we should deal with different situations accordingly. After the communication, we should sum up our experience and try to find out the rules of communication. At the same time, in the process of communication, we should pay attention to maintaining our own cultural characteristics without infringing on each other's culture. Recognizing the existence of cultural differences, we should fully understand and respect the cultures that communicate with each other. We should not judge each other by our own standards and behavior habits, let alone ignore others' values and impose our own values on others. Remember a truth, any hegemonic behavior will not be welcomed by others. Secondly, cultivate the ability of cross-cultural understanding. Conduct cross-cultural training. Culture is hidden, and most people are not fully aware of how their national culture shapes them, so it is usually not easy to understand any national cultural differences. When enterprises operate internationally and enter other countries or regions, it is necessary to reduce the contradictions and conflicts brought about by cross-culture. In addition to communicating with local people, we need to try to understand the way of thinking and behavior of local people. Knowing their own cultural background, local customs and customs, enterprises can hire experts in advance to impart the local cultural background to the internal personnel of the organization, and through training, avoid understanding and evaluating the words and deeds of others only from the standpoint of their own culture. We should learn to put ourselves in the other side's foreign culture's perspective and reduce prejudice and discrimination.

In order to eliminate the obstacles of cross-cultural communication between joint ventures and enterprises, we must first implement the localization strategy, strengthen the integration with local social culture, and reduce the crisis sentiment of local society towards foreign investment. Secondly, the implementation of multi-cultural compatibility strategy, deliberately blur the part of culture that is most likely to lead to conflict, and keep its relatively dull and insignificant part, thus reducing "cultural friction." In an enterprise with a large number of employees' cultural backgrounds, to establish a new * * * consistent values, the premise is to fully respect and understand various cultures, and on this basis, find the combination point of various cultures and give full play to their respective advantages, so as to gradually establish a unified values. At the same time, cross-cultural training is provided for employees to strengthen their cultural adaptability and avoid "self-shock" in cross-cultural communication.

Cross-cultural communication skills. Cross-cultural communication skills from a cross-cultural perspective.

In the concept of management, communication ability belongs to the category of leadership. Communication skills include the ability to understand oneself and others, the ability to inspire others, the ability to persuade, the appeal, team spirit and so on. It is a soft skill. In the west, cross-cultural communication has become a new interdisciplinary subject and a compulsory course for world-class international business schools.

In international business communication, it is not enough to know only foreign languages, but also to understand the differences between different cultures and accept different values and codes of conduct. Successful international talents should be able to adapt to any cultural environment.

Culture has a long history, all-encompassing and ubiquitous, so it is difficult to have a unified definition. According to the definition of GeertHofstede, a world-renowned cross-cultural training and management expert, culture is the same way of thinking that distinguishes members of one group from members of another group. Culture includes a value system, and values are the cornerstone of culture.

In order to make people understand culture better, Hofstadter compared culture to an onion, which has many layers. The outermost layer is called symbol, such as clothing, language, architecture, etc. It is easy to see with the naked eye; The second layer is the hero. In a culture, the heroes people worship more or less represent the personality of most people in this culture. Therefore, to understand the characters of heroes, to a great extent, we can also understand the nationality of the culture in which heroes live. The third layer is etiquette, which is a unique expression of treating people and nature in each culture. For example, in China culture, the location of the main occasions for eating is very particular, such as the Japanese taking off their shoes when they enter the door; The innermost layer is values, which refers to the abstract concept of truth, goodness and beauty that people believe, and is also the deepest and most difficult part of culture.

Different values and norms in different countries lead to different ways of thinking and behavioral norms of people in different countries. In international business, these differences can easily lead to misunderstandings between both sides. Company managers, because they don't understand other cultures, have caused countless jokes and all-wet examples. DavidRicks, a famous American international business scholar, compiled a book "international business brands", which tells the story of the failure of large companies in international business because they don't know the culture of other countries. Most of these failures and lessons are caused by the company's top managers' ignorance of the culture and specific national conditions of other countries. At present, his books are getting thicker and thicker.

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