Top Ten Tellers' Advanced Deeds Materials

Top Ten Tellers' Advanced Deeds (Total 10)

In life, work and study, everyone is familiar with deeds. Deeds can be used for two purposes: one is to publicize typical examples, and the other is to select advanced ones. You didn't have a clue when you wrote the story? The following are ten advanced teller stories (general 10) that I collected for you, for your reference only. Let's have a look.

Top Ten Tellers' Advanced Deeds Materials 1 Lv Meng, female, bachelor degree, junior title, and now senior teller of Yanggu Zhanqian Street Sub-branch. Since he joined the work in July, 20 12, he has been full of enthusiasm for the banking industry, worked hard day after day for several years, and made extraordinary achievements in his ordinary post.

First, pay attention to study, strengthen yourself and strive to improve the ideological level and professional quality.

In recent years, the new working environment and brand-new business have made her deeply realize that only by establishing the lifelong learning concept of "learning while working", striving to strengthen her own learning, honing her excellent skills and improving her own quality can she provide efficient and high-quality services to her customers. As a young employee, Lv Meng always puts business study and knowledge reserve in the first place. As long as it is a bank's business, she takes the lead in learning in time, mastering the system and business requirements, and being familiar with every detail. She insists on learning and practicing, striving for comprehensive skills and proficiency in business, constantly broadening her horizons and improving her comprehensive quality. With a rigorous, meticulous and responsible working attitude, she humbly learns from her colleagues who are more capable than herself. With a solid banking foundation and a comprehensive understanding of banking business, she handles all kinds of business in a timely and accurate manner. She has been highly recognized by all the staff for her perseverance, hard-working spirit and excellent work performance. For a long time, Lu Meng has continuously strengthened political study, improved his ideological understanding and actively moved closer to the party organization. Under the tempering in all aspects, she gradually changed from an ordinary bank employee to a female employee of China Agricultural Bank in the new century with good political and ideological quality, strong professional work ability and high cultural level.

Second, honesty and diligence.

With the deepening of the reform of Agricultural Bank of China and the implementation of standardized services, higher requirements are put forward for the front-line tellers of the bank, which not only need to have comprehensive professional qualities, but also need to provide customers with high-quality, personalized and emotional high-level services, and also need to have a keen sense of smell in order to capture all aspects of information in time. Based on the service commitment of "enthusiasm, courtesy and quickness", she can patiently explain every customer's inquiry, answer any questions and provide thoughtful service, and rely on thoughtful service to establish a good relationship with customers. At work, she has the overall situation concept, strong sense of teamwork and good coordination. She focuses on departmental work rather than individualism. As long as she doesn't violate the internal control system, she can be serious and responsible, work hard and never shirk. When the bank organizes various activities and needs staff to be on duty, she always asks to be on duty, gives the opportunity to others, insists on doing a good job on duty, and handles relevant affairs in time and uploads them.

Third, warm service and win customers in good faith.

In the long-term front-line service work, Lv Meng always insists on treating customers as relatives, providing customers with all-round, thoughtful, convenient and efficient services, and winning the respect and trust of customers with his sincere service. In the process of serving customers, we have achieved standardized operation, standardized service, polite language and decent behavior, which left a good impression on customers and won their trust. Usually, I always arrive at my post ahead of schedule, and strive to do a good job in housekeeping. According to the requirements of standardized, civilized and high-quality services in provincial and municipal branches, I am conscientious, diligent and strict in "three-tone" services, and I welcome every customer who comes to handle business with full enthusiasm. I never contradict some customers with bad attitudes, but try to make every customer happy with words, patient explanations and true feelings.

It is precisely because of the strict requirements of the Agricultural Development Bank Staff Code that everything is work-oriented, hard-working, conscientious and conscientious, and has won many honors from the organization.

Top Ten Tellers' Advanced Deeds Materials 2 Since I joined the work this year, I have always been strict with myself, always adhered to the service concept of "thinking about the needs of customers, worrying about their urgent needs, and eliminating their worries", starting from every little thing, working hard in ordinary posts, constantly enriching my business knowledge and improving my business skills, and winning honors for myself with my own efforts and wisdom, and being led by the bank.

When I first started working, I saw that the branch was busy, which often led to long queues of customers. I feel that the burden on me is not light, and I am determined to learn my business well as soon as possible and master the knowledge of fast, accurate and thoughtful service. So I go to work during the day and go home at night to learn the rules and regulations and service rules by heart, and practice counting money and microcomputer operation. After hard work, an individual industrial and commercial household once took hundreds of thousands of messy money to the branch for deposit. I devoted myself to sorting out and counting the bundles quickly, and soon told the customers the exact figures, and the customers praised me again and again. After a while, this customer transferred his savings in other banks to our bank. This incident made me deeply realize that only by establishing the lifelong learning concept of "learning while working, learning while working", striving to strengthen self-learning, honing excellent skills and improving my own quality can we provide efficient and high-quality services to customers. After that, I took the lead in learning in time, mastered the system and business requirements, understood every detail, persisted in learning while practicing, humbly learned from colleagues who were more capable than myself, and strived to be comprehensive in technology and proficient in business, constantly broadening my horizons and improving my overall quality.

With the implementation of standardized services in banks, higher requirements are put forward for bank tellers, who not only need to have comprehensive professional qualities, but also need to be able to provide customers with high-quality, personalized and emotional services, and also need to have a keen sense of smell in order to capture all aspects of information in time. At work, based on the service promise of "enthusiasm, courtesy and speed", I can patiently explain every customer's inquiry, answer any questions and provide thoughtful service, and rely on thoughtful service to establish a good relationship with customers. In the process of serving customers, we have achieved standardized operation, standardized service, polite language and decent behavior, which left a good impression on customers and won their trust. At ordinary times, I always arrive at my post ahead of time, scrambling to do a good job in housekeeping, serving the customers with full enthusiasm according to the requirements of standardized, civilized and high-quality services of provincial and municipal branches, and trying my best to persuade, patiently explain and be moved by the true feelings, so as to make every customer happy. Hard work pays off. In January this year, I returned 20 credit cards, which not only completed the task, but also received rewards from my superiors. In addition, online banking, telephone banking, mobile phone wap, bank wealth management gold card and U shield all exceeded their annual tasks.

Achievements can only explain the past, not the future. I have no reason to be complacent and have no time to rest in place. The new year has come, and I will use my brilliant youth to ignite the passion of everyone around me and inspire my colleagues to make more outstanding contributions to the development of the branch business.

Top ten tellers' advanced deeds 3 patiently explain the business, recommend products intimately, concentrate on reviewing the business, solve problems attentively, and carefully eliminate risks ... She will always be active in the front line of service, and she will always stick to the end of her career. She will always be the most reassuring backup for colleagues-she is Yang, director of the lobby of Dafeng Rural Commercial Bank Dazhong Branch.

"Tonghua Wan Li Danshan Road, the little phoenix is clearer than the old phoenix". As a young supervisor born in 1990s, she is already an excellent party member, diligent and enterprising in thought and pragmatic in her work. She firmly adheres to the socialist core values, always regulates herself according to the requirements of excellent party member, always keeps consistent with the Party's line, principles and policies in ideological actions, adheres to the working principle of "obeying the leadership, uniting with comrades, studying hard and working hard", and has worked quietly in ordinary posts, bearing fruitful results, becoming an example for new and old employees to learn from each other and injecting vitality into the outlets.

As a female supervisor, she has already left a "weak" side in her work. All kinds of dirty and heavy things go to the front, and all kinds of difficult and bitter work go to the front. She never refuses to work overtime in all kinds of annoying and tiring activities, and always faces one difficulty after another with a positive attitude and indomitable perseverance. She has done a good job in lobby service and internal management. She pays close attention to counter service and strictly adheres to the bottom line of risk. She helps new employees carefully and never forgets to take care of old employees. With his help, all the work of the branch is among the best, and the relationship between colleagues is more warm and harmonious.

As a bank employee, Ms. Lu, the customer, gave this highest evaluation, and similar evaluations have long been common in Yang, the supervisor. On another occasion, an old lady left valuables at the counter. Yang, who was inspected in the lobby, found out that the customer was inconvenient to move. She resolutely sacrificed her lunch break and drove more than ten kilometers to return the lost things. After the customer's family knew it, they even came to thank them. During Yang's short six-year working career, he always devoted himself to his work with full enthusiasm, insisted on giving back to customers with a sunny smile, and finally shaped his thoughtful service into a gold business card.

"People who long for light have no bright future; Careless people have nothing to do with hehe. " Adhering to this motto, Yang has been struggling day after day and year after year, and is full of youthful vitality and dreams!

Top Ten Tellers' Advanced Deeds Materials 4 Cai Hong is less than 30 years old this year. After graduating from university on 20 16, she joined the warm family of China Merchants Bank. At first, as an assistant account manager, I learned relevant business knowledge and realized the corporate culture of China Merchants Bank in practice. I have worked in China Merchants Bank for five years, and since I was a toddler, I have become the backbone of business development. He is not only the promoter of the development of China Merchants Bank, but also the enjoyment of the development achievements of China Merchants Bank.

When Cai Hong entered China Merchants Bank, she was still a college graduate. She can't adapt to the working rhythm of the bank well, and sometimes she makes jokes in the process of handling business. Every day, every little thing is a symbol of growth. He didn't let these little things pass by, but carefully recorded, pondered over and over again, constantly learned lessons, summed up experience, and actively consulted experienced old colleagues. As the days passed, the former eagle wings became fuller and fuller, and people became more and more confident. Colleagues, leaders and customers can see his efforts. His growth is step by step, winning the respect of colleagues, the recognition of leaders and the favor of customers. All this is silent, and time has been the best witness.

Today, he is young, confident and humble. In the torrent of development in the new era, we will adhere to the service concept of "change for you" and practice the initial intention of doing things seriously and striving to achieve things. In the future, he will spare no effort to write a better and more wonderful life on the financial stage!

Xin Li, a young post-90s, joined China Agricultural Bank on 20 14, and is now the president of Dafengqiao Sub-branch of China Agricultural Bank. He is not only practical, but also good at thinking. No matter what position you are in, you can always complete the tasks assigned by the leaders quickly and well, and grow into a "leader" of a network after six years of work.

After assuming the leadership position, he actively responded to the state's policy of vigorously developing inclusive finance, took the development of inclusive finance business as an important starting point for the transformation and development of outlets, insisted on mobilizing all staff and taking various measures simultaneously, and established the Pratt & Whitney team of Da Qiao Agricultural Bank. According to the location characteristics and industrial characteristics, he determined the working idea of "highlighting key customers and radiating surrounding towns and villages" and fully supported local small and micro enterprises to enrich the people and increase their income.

Comrade Xin Li led the staff of outlets to go door to door, publicizing the general loan policy of farmers from door to door, leaving early and returning late, not afraid of hardship and fatigue. Adhere to the working mode of "5+2" and "white+black", running customers during the day and making materials at night. Since the beginning of this year, * * * has visited 7 villages, expanded 865,438+0 intended customers and successfully granted credit to 62 customers. By the end of March 2022, a total of 37.33 million yuan of inclusive loans had been invested. At the same time, he also led party member, a youth of outlets, to participate in party building activities with Daqiao Village and Dongzao Village. Popularize the knowledge of inclusive loans to party member, and publicize the inclusive products of ABC at the * * * construction meeting.

Through party building, the products and services of the Agricultural Bank of China were delivered to the doorstep of farmers' friends. 3.8 million yuan has been distributed to * * * village cadres, and16.5 million yuan has been distributed to economic talents and various large households. During the epidemic period, in order to effectively solve the multiple challenges faced by small and micro enterprises, such as rising raw material prices and tight supply chain, Comrade Li Xin increased financial support for small and micro enterprises, completed the investigation and approval procedures in the shortest time, and issued mortgage e-loan100000 yuan to customers, effectively alleviating the turnover pressure of enterprises, expanding the influence of Agricultural Bank of China and establishing a good reputation in the local area.

Top Ten Tellers' Advanced Deeds 6 "Since I chose insurance and PICC, I will stick to it firmly and make some achievements to open a beautiful landscape for my youth." His name is Pan Hongfeng and he was born in September. 1987. In March 2009, he joined Dafeng Branch of China People's Property Insurance Company, and worked in the Claims Department, Car Dealer Department and Renewal Service Department successively. He always adheres to the service concept of "ensuring customer satisfaction, taking honesty as the foundation and protecting people" and always puts customer interests first.

After graduating from college in 2009, Pan Hongfeng started with auto insurance claims and worked for 9 years, mainly engaged in auto insurance claims survey and loss determination. As a fresh graduate, he is ignorant and has no idea about the insurance industry. He only has a passion and expectation for his work. Besides, there are too many pressures and responsibilities. He drives a patrol car in traffic day and night. Whether it's scorching sun, torrential rain or cold winter, he can get to the scene at the first time to deal with it, and he can take every claim seriously. When dealing with claims, he strictly abides by the discipline of claims work and solves problems for customers in danger.

On October 20 18, Pan Hongfeng was transferred from the claims department to the car dealer department. Because of the similarity between the nature of his work and the previous claim settlement work, he quickly entered the working state, found the working rhythm, and successfully completed the various indicators and premium tasks issued by the company. At the same time, he established good cooperative relations with car dealers at all levels, publicized the company's brand, services, claims underwriting policies, coordinated and solved various problems in cooperation, and was recognized by department leaders, during which he was rated as an advanced individual of the company.

In 20021year, with the trust of company leaders and colleagues, Pan Hongfeng became the manager of renewal service business department through competitive recruitment. As the department manager of the grass-roots company, he led the team members, fully developed the team spirit, actively expanded the insurance business and achieved good results. Through his own efforts, he explored a set of management methods and led the stock renewal team to achieve the continuous growth of the annual premium scale and hit a new high. The annual auto insurance premium was more than 42 million yuan, up 10.5% year-on-year, exceeding the premium task target set by the company, and the annual per capita production capacity of the team was 2.47 million vehicles.

Time flies, Pan Hongfeng has been in PICC for more than ten years. With the care and help of leading colleagues, he gradually grew up, from young to mature, from fantasy to impetuous to rational and practical. "Do what you do, love what you do, and be precise", Pan Hongfeng has been insisting, and his youth is burning with no regrets.

Top Ten Tellers' Advanced Deeds 7 Yinghui Li, middle-aged * * party member, worked in Jiangsu Bank 1 1 year, and is now the deputy manager of the Small and Micro Enterprise Department of Dafeng Branch. She is strict with herself, self-motivated and enterprising, and has achieved good results, which has been recognized by customers and praised by leading colleagues. In recent three years, it has been rated as "Excellent Small and Micro Account Manager in Peak Season" by Yancheng Branch of Jiangsu Bank. In the first quarter of this year, the balance of her inclusive loan increased by 74 million yuan compared with the beginning of the year. These achievements are achieved because of her unremitting efforts in marketing customers and because of countless small lights on her desk late at night.

Take root in business learning and reap the flowers of professionalism and trust. She keeps learning new products and business knowledge, has a thorough understanding of products, and shows a highly professional image in her work. After the epidemic in 2020, Jiangsu Bank resumed production and established cooperation with a company for the first time. 202 1 On the eve of the Spring Festival, the boss of the company contacted her and said that another company urgently needed a loan of 5 million yuan to store raw materials, but there was no collateral guarantee to see if there were any credit products to support it. She comforted customers through professional business knowledge, and took the initiative to connect with guarantee companies, design service plans, discuss counter-guarantee measures, and finally help customers solve problems. It is because of her specialty that she has been recognized by customers. In the first quarter of this year, she actively urged customers to transfer the collateral of other banks to our bank, adding 20 million yuan of inclusive loans.

Take root and persevere, reap the flowers of growth and achieve tangible results. Focusing on the competitive goal of "grabbing the market, expanding channels and obtaining customers", she takes marketing as the top priority. Industrial parks, shops along the street and country roads are all her painstaking efforts. In this process, she met all kinds of customers, some warmly welcomed, some indifferent and some closed. But because of her insistence, customers will choose to sign the contract without paying; Because of her insistence, customers think of Jiangsu Bank whenever they need it.

Take root in unity and cooperation, reap the flowers of friendship and win in reality. At work, she always regards uniting colleagues as the standard of daily work and the starting point of solving problems. In the first quarter, the small indicators of small enterprises were almost capped, and Dafeng Sub-branch won the first place in the competition of small enterprises in the peak season.

Deep roots can flourish, and roots can flourish. Behind any brilliant success, there are countless hardships. If you grow hard, you will have weight; Run like hell there. She will continue to take root in the days to come. She believes that time will never fail anyone's efforts. As long as she stays positive forever, she will shine in the position she loves.

Top Ten Tellers' Advanced Deeds Materials 8 Smile is his symbol, sincerity is his gift, and he is warm and kind like the rising sun. He starts from every little thing and serves customers wholeheartedly with the spirit of dripping water wears away the stone. He is Shu Yameng, teller of Dafeng Sub-branch of Ping An Bank. In a short five-year career, he gradually changed from a young bank teller to a business elite. He has won the titles of advanced individual, advanced worker and service star for many times, and has won high trust and wide praise from customers with exquisite and skilled business skills, responsible and dedicated work attitude and warm and thoughtful financial services.

Thousands of jewels are shining, and hard work should be self-improvement. After graduating from college in 2065438+2007, Shu Yameng has been focusing on business study and skill upgrading, overcoming various difficulties, using her spare time to teach herself, and has passed many qualification examinations such as accounting certificate, banking qualification, currency appraiser and economist. Whenever a new business or product is launched, he can take the lead in learning and applying. Due to the standardized operation, he achieved "three noes" throughout the year-no mistakes, no risks and no accidents. He is a well-deserved "good service", "good image" and "good example" in the minds of employees. At the same time, as a member of the Youth League Committee of Dafeng District, he also actively participated in various activities organized by the Youth League Committee, built a platform for young employees to exchange skills and business, and gave full play to the exemplary role of advanced models.

Service marketing will help each other, be customer-oriented and have a wide road. In daily work, we should abide by service process standards, adhere to the concept of "no small matter in customer service, no major matter in service", strictly observe service etiquette and standardize service behavior. As a teller, he firmly establishes the consciousness and concept of "customer-oriented, marketing first", strictly demands himself with the nine-character principle of "knowing business, marketing and management", puts winning customers in an important position, and skillfully and organically combines service support and marketing work. While doing a good job in counter service, we also actively cooperate with account managers and financial managers to carry out various marketing work. Because of its excellent marketing performance, it won the title of "peak season marketing expert" for many times in the branch's youth peak season marketing competition.

The sky is high and wide, giving people the fragrance of roses. Shu Yameng knows that all honors are inseparable from the cultivation of leaders of Ping An Bank and the help of colleagues. He is grateful and always wants to give back to the bank and society. In his spare time, he actively participated in various activities organized inside and outside the bank, sent financial services to communities, food markets, construction sites and rural areas, spared no effort to promote financial products and patiently and meticulously preached financial knowledge. Shu Yameng is also very helpful and has been active in various social welfare activities organized by the Youth League for a long time. He is an outstanding representative of many peaceful young people who are enthusiastic about public welfare activities and insist on serving the people.

Youth should always be passionate, and youth should always be full of stories. Shu Yameng always believes that to be able to do everything well in an ordinary post day after day and serve every customer sincerely is to refuse ordinary youth. Shu Yameng, a young teller who pursues bravely on the road of dreams, is using his inspiration, responsibility, love and efforts to show the youthful style and good image of safe youth.

Top Ten Tellers' Advanced Deeds 9 "Smile comes from sincerity, service comes from sincerity." This is the work declaration of Shen Yingping, financial manager of Dafeng Branch of Shanghai Pudong Development Bank. Three years ago, she began to work as a financial manager. Through continuous study and hard work, she has mastered the basic skills of retail financial management. Usually, she actively participates in all kinds of study and training, constantly improves and perfects her professional level, and silently dedicates her youth in ordinary jobs.

She always greets every customer with a smile, enthusiastically introduces the latest financial products to customers, shares all kinds of financial information, recommends products suitable for different customers, and truly allocates assets for customers, winning the recognition of customers and the affirmation of leaders.

Last year, her mother was diagnosed with breast cancer. At this time, as a daughter, she should take time off to take care of her mother. However, during the good start, the business in the bank was busy. She didn't ask for leave directly, but went to the hospital to take care of her mother every day on the premise of ensuring that she finished her work. Although she was very tired, she still kept smiling in the spring breeze and stuck to her post, which showed the dedication and filial piety of the Franco-Prussian people well.

Some people say that it is difficult to really impress each other, because too deliberate expression will naturally appear particularly far-fetched and futile. The appearance of various touching services actually stems from the natural expression of inner feelings. Grandpa Yin is their neighbor. Every year on holidays, she will take the initiative to visit Grandpa Yin, give him gifts and explain the details of the new rural insurance. During the epidemic, in addition to sending daily masks and disinfection items to Grandpa Yin, she also took the initiative to take the elderly to the testing point for nucleic acid testing. In fact, the seemingly inconspicuous service has always touched Mr. Yin Lao, and his savings have been deposited in Shanghai Pudong Development Bank, becoming a loyal customer of Shanghai Pudong Development Bank.

Comrade Li Shiwei, male, 43 years old, cashier of Degu Credit Union. He is diligent, dedicated and has no regrets. He showed us the spirit of rural credit cooperatives with noble moral sentiments and diligent and pragmatic work style.

Diligent old cow

Comrade Li Shiwei has been rooted at the grassroots level since his work. No matter what position he holds, no matter what role he plays, he always works well. In recent years, the financial service industry has been constantly reforming and innovating, which requires employees to continuously improve their business level and broaden their horizons. In the face of thick books, he didn't flinch, studied hard, seized all the time and took every opportunity to learn. Hard work pays off, and he finally got the qualification certificate. He took the initiative to clean the office and his colleagues advised him to have a rest. He always simply said: not tired, not tired! The suitcase is so heavy that he keeps his colleagues out every day. He always said: I am gay, and I have plenty of strength!

20 13 his wife has just finished a major operation and needs someone to take care of her. However, the day after she came back from Zhengzhou, Comrade Li Shiwei appeared in the unit early in the morning. The leader advised him to go home and take care of her for a while, but he resolutely refused and promised to work and take care of her. Get up before dawn every morning, make breakfast, prepare lunch materials, then arrive at the unit more than ten miles away on time by bike, and then go back to cook lunch during lunch break. It lasted for a long time, rain or shine, but it never delayed work.

A person full of sincerity.

At work, I sometimes meet disabled people. He always greets them warmly, reminds them carefully and handles business for them in advance. Many elderly patients can't come because I need to handle the loss reporting business. Over the years, he visited many old people's homes and greeted many customers before he died.

One day in the winter of 20 14, it was getting late. Comrade Li Shiwei finished his day's work and rode home. I accidentally picked up a mobile phone on the way and found the owner through the contact in the mobile phone. During the call, the sales staff of a pharmaceutical company learned that the owner could not come immediately, asked about the location, braved the cold wind, rode for more than 40 minutes, and finally returned the mobile phone. The host repeatedly asked him to stay and thanked him, but he simply said, yes, yes, please have a look. Have you lost contact?

There are many examples like this, too numerous to mention. In the face of praise, he always said: if it is not the sun, there is no dazzling light, just be a star and light up the small sky in front of you!

Comrade Li Shiwei's deeds were neither earth-shattering nor tear-jerking, but he was conscientious and devoted silently for decades, recording every bit with sincerity and sincerity!

Top Ten Tellers' Advanced Deeds Materials 10 Yan Zilong, male, 32 years old, comprehensive teller of Zhang Han Credit Cooperative. He has worked in a credit union for 8 years, being conscientious and hard-working. The work style is pragmatic and enterprising, and willing to contribute, which has been well received by unit leaders, colleagues and the masses.

Comrade Yan Zilong is strict with himself in his daily work and strives for perfection in everything he handles. Since he worked as a teller in Zhang Han Credit Union in 2009, he has conscientiously done every job he is responsible for and completed every task assigned by the leaders in an orderly manner. No pains, no gains. Over the years, his work has been affirmed by unit leaders, comrades and higher authorities. 20 1 1 was rated as advanced worker in the city, and 20 12 to 20 15 was rated as advanced worker in the county. Whenever faced with honors and rewards, he always said, "The grades belong to everyone. I just did what I had to do." . This unpretentious style, with the spirit of serving the people and serving the unit with practical actions, has won the recognition of leaders and the praise of colleagues.

Comrade Yan Zilong did not forget to study while working hard. He actively studied various operating procedures and various system documents and grasped them in time and applied them to his work. In 20 15, our new generation IT system just went online, and comrades are not familiar with all kinds of business operations. Comrade Yan Zilong made full use of his spare time, carefully studied the operation process of the new generation IT system released by Associated Press, and skillfully applied it to his work. When he encounters problems at work, he can answer colleagues' questions in time. In his work, he is meticulous, handles every business in strict accordance with the operating rules and regulations, reduces mistakes, and truly achieves "doing a line, loving a line, drilling a line, and refining a line".

As a front-line employee of the credit union, he knows that his words and deeds represent the image of the credit union. We always set up the concept of customer first in our work. While doing a good job as a front desk teller, we don't forget to actively sell all kinds of credit cooperative products, so as to be customer-centered, anxious about customers' urgent needs, thinking about customers' thoughts, impressing new customers with details and protecting old customers with true feelings, and achieved good results. When organizing civilized service study in the Associated Press, he studied hard, actively participated in activities, made great efforts to achieve high-quality service and improve the quality of window service, and tried his best to help customers patiently answer all kinds of questions in the process of handling business, so that customers could come happily and return with satisfaction.

In 20 12, Comrade Yan Zilong's father was unfortunately involved in a car accident, and now he can't take care of himself. Comrade Yan Zilong dresses his father every morning and moves in a wheelchair. At noon, I use my off-duty time to learn massage nursing for patients. In the afternoon, he will also take care of his father, wash and relax his father, and massage the meridians. Zhu Dexiao comes first. Comrade Yan Zilong has been serving his father without regrets for four years, giving him meticulous care. Under such circumstances, he still insists on his homework and never arrives late or leaves early. He used his own time to win the praise of colleagues, relatives and friends in his work.

He is easy-going, thoughtful and steady. He usually unites comrades and respects leaders, forming his own unique personality charm, establishing prestige among his colleagues and being unanimously affirmed by everyone.

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