How to dial 10086 for manual service?

Users normally dial 10086, and then choose the language they want to use when choosing voice service. 1 is Chinese and 2 is English. Then wait patiently for the voice broadcast to the human service, please press 0. At this time, the user can access the manual service by pressing 0 on the keyboard, and then wait patiently for the manual customer service to access the service (sometimes busy and need to wait for a while).

Customer service hotline 10086 provides you with professional services such as business consultation, business acceptance, complaints and suggestions on mobile communication 24 hours a day through manual, automatic voice, short message, fax and email.

China Mobile's mobile phone customers are free to call 10086 in China (the long-distance charges generated by the call are charged according to the actual situation), and it is free to answer the phone from 10086. Other communication companies call 10086 and charge according to the requirements of the communication company. 10086 China mobile hotline number is a fully upgraded version of the original customer service numbers 1860 and 186 1, which has been used since June, 2006.

10086 automatic voice system provides customers with some business inquiry, handling and hot business consulting services; If customers need to communicate, they can also call 10086 and press 0 to transfer to the manual service desk. 10086 SMS business hall, customers only need to send the corresponding content to 10086 to handle or unsubscribe from a certain business.