The woman received a wreath from the merchant because of a bad review and angrily sued the e-commerce platform. Why should the e-commerce platform be backed up?

A woman in Hebei gave a bad review because she bought a skirt online, and then received funeral items many times. He seriously suspected that these funeral supplies were given to her by the merchants with bad reviews. Although there is no direct evidence, they are still very close. However, the investigation is not as simple as expected. The woman chose to call the police, and the police warned the sender, which had no effect. The woman decided to sue the e-commerce platform.

1. Facing the mental torture of funeral items, the woman bought a skirt on Taobao shopping platform, but the funeral items she received were sent by Pinduoduo. He seriously suspected that it was sent to him by the merchants through the Pinduoduo platform. He asked the platform customer service to verify the real identity of the other party, but both platforms responded that there was no way to verify the relevance of the matter, and they would issue a warning and be willing to assist in the investigation.

Although she claimed to be willing to assist in the investigation, there was still no result. The woman said she had a nervous breakdown. He was sure that it must have been sent to him by the owner of the skirt, because he only had problems with the owner when buying clothes, and her address was only provided once. There is a very special punctuation mark in the middle of the address. This punctuation mark is exactly the same as the receiving address shown on the funeral supplies sent by Pinduoduo. At first glance, it is copied and pasted. He thinks this platform is very big.

2, the prosecution platform can not solve the fundamental problem, as the saying goes: injustice has a head, debt has a master. Obviously, the person who delivered the funeral supplies should be found out. However, this woman actually chose to let the two e-commerce platforms take the blame. There is really no language here. Personal information is protected. Even the platform has no right to disclose a person's information at will. Prosecuting two platforms is not the fundamental solution.

The platform is just a market that provides booths. If the seller deliberately wants to retaliate against the woman, even if the platform prohibits a store from sending funeral supplies to the woman, the seller can continue to do the same thing in other funeral shops. So in the final analysis, we still have to find the source and get the evidence that the other party sent her funeral supplies through telephone records. Don't try to let the platform take the blame casually, because the ending may not be as you wish.