Unbelievable cold knowledge in the workplace (key points)

? Everyone knows that the workplace is a complex small society, and everyone should be familiar with the relevant rules of the workplace, which will make you walk more smoothly in the workplace. What career guides do you know? The following contents are the incredible cold knowledge (points) I have compiled for you, and I believe it can help you.

Incredible cold knowledge in the workplace (key points) (Part I)? 1. Newcomers in the workplace need to lower their mentality and be modest and cautious.

? Some graduates are excellent in entering the workplace, academic qualifications and professional skills, and the boss is also very optimistic about training new people into business backbones. However, some new people who are impetuous and want to show their talents are often too conceited, and often express some unrealistic views, which makes other colleagues talk about it. Some people often talk about all kinds of complaints at work, which greatly reduces the boss's impression of them.

? Newcomers to the workplace are a process of accumulating experience and learning. If they don't open their minds and do things, they can't grow up. Only by calming down and doing things can we accumulate experience, enhance core competitiveness and overcome work problems, and get the appreciation of the boss. And the environment of school and workplace is different. Newcomers in the workplace want to integrate into the working environment more quickly and let colleagues accept you more quickly, so they have to adapt to the way they treat people, work processes and work precautions to avoid unnecessary troubles caused by interpersonal relationships in your workplace.

? 2. Build core competitiveness and have more advantages in the development of the workplace.

? As the saying goes, "things are rare." The scarcer a person's ability is, the more irreplaceable he is. If you want to survive better in the workplace, you need to improve your core competitiveness and be able to do what you are best at and most sure of. Enterprises choose talents according to their core competitiveness and whether they can do a good job. If you have stronger professional skills in a certain field and become an expert in this field with the accumulation of experience, then you are even more irreplaceable in this industry. When planning the professional development route of experts, we should consciously study and accumulate relevant knowledge and skills around the goal, so that there can be more development possibilities.

? Pay attention to what you say in the workplace, and don't let it affect your development.

? In the workplace, we spend a lot of time with our colleagues, and communication is a very important part of our work. We can get along well with colleagues and share a lot of information, but remember, we should distinguish between business and private affairs in the workplace, and don't let too many private affairs affect your development. For example, you treat your colleagues as family and tell them everything. Sometimes sharing information about some difficulties encountered at home will make others feel that your family has put a lot of pressure on you. If there are some good job opportunities or promotion and salary increase in the workplace, they will consider other candidates. The leader will consider that your family's affairs have not been handled well. Do you still have the energy to handle other things well? Sometimes you just want to talk, but you should be optimistic about the occasion and the object, and don't let what you say affect your career development.

Incredible cold knowledge in the workplace (key) (chapter 2)? 1. Call the boss by his first name.

? People who address their bosses by Chinese or English names are sometimes senior executives who have a special friendship with their bosses, and sometimes they are old friends who have known each other for a long time. Unless the boss himself says, "Make yourself at home, you can call me XXX." Otherwise, subordinates should address their superiors with "honorifics", such as "Vice President Guo" and "Chairman Li".

? 2. Speak in high decibel when making personal calls.

? It is very inappropriate to talk about personal calls in the company. If you still speak recklessly, it will drive your boss crazy and affect your colleagues' work.

? Don't turn off your phone during the meeting.

? "Turn off your cell phone or vibrate during a meeting" is a basic workplace etiquette. When someone is giving a briefing or doing something, the following mobile phone rings, and the meeting will inevitably be interrupted. This is not only disrespectful to the people on the stage, but also disrespectful to other people attending the meeting.

? 4. Ask the boss to carry heavy objects

? When you go out to negotiate with your boss, try to carry things and other actions. It is impolite to ask the boss to bring half the things. In addition, male colleagues and female colleagues go out together. If men can act like gentlemen, help women carry things and open and close the car door, this considerate effort will win more popularity for you.

? 5. Call yourself "sir/madam"

? When you call someone, don't leave a message saying "Please tell him I'm Mr./Ms.". The correct way is to say your name first, and then leave your title. For example, "Hello, my name is Wang, and I am the marketing director of OO Company. Can you call me back when you get this message? My phone number is _ _ _ X. Thank you for forwarding. 」

? 6. Be polite to "one of our own"

? China people are often "polite to their own people". For example, a group of people walk into a building, and some people just open the door for their friends, but close the door regardless of the people who want to go in later. This is very impolite.

? 7. Being late, leaving early or arriving too early

? Please don't be late or leave early for work or meetings. If you need to be late and leave early, you must bring it up the day before or earlier, not just temporarily. In addition, it is impolite to arrive too early, because the host may not be ready, or there are other guests, which will cause trouble to the other party. If you have to arrive early, you might as well call the host first and ask if you can make an appointment in advance. Otherwise, hang it first and go in when the time is up.

? 8. Don't see the guests off after talking about things.

? It is the most basic courtesy to see guests off at the company gate in the workplace. If a close friend knows that you are busy, he should get up and walk to the office door, or ask a secretary or colleague to see him off. Ordinary guests should go to the front of the elevator, help him press the elevator, watch the guests enter the elevator, the door is completely closed, and then turn around and leave. If it is an important guest, help call a taxi, help the guest open and close the door, and watch the other person leave.

? 9. Look up or down, just say hello to the boss.

? It's too realistic to say hello only to the boss and other "experts"! Don't forget to say hello to the secretary or children around the boss.

? 10. The boss treats you and chooses expensive meals.

? It is very impolite for others to invite you to dinner and choose expensive meals. The price should be around the catering price chosen by the host. If the host asks you to choose first, it is enough to choose the one with the same price. Don't take others' good as Kai Zi.

? 1 1. Don't drink water poured by others.

? It's impolite for the host to pour you water without touching a drop! No matter how thirsty you are and how much you hate this drink, you should raise your glass, take a sip and then put it down. If the host makes tea or coffee himself, don't forget to praise him.

? 12. Wear whatever you want.

? Dressing casually may make you look young and distinctive. However, when you go to work, you should look like you are going to work. Wearing professional clothes helps to improve your work image and is also a basic respect for your work.

Incredible cold knowledge in the workplace (key points) (Chapter III)? If there is a visitor, if it is agreed in advance, you should make all kinds of preparations to welcome the guest. Such as personal appearance, room hygiene, tea sets and smoking utensils for guests, fruits and snacks. If the guests come uninvited, clean up the room and living room as soon as possible and apologize to the guests.

? After the guests sit down, they should be given tea, cigarettes or other food. When serving tea, you should generally hold the cup handle in one hand and the cup bottom in the other, and hold the edge of the cup mouth with your fingers to offer tea to the guests, which is neither hygienic nor polite.

? When talking with guests, if it is not convenient for family members to attend, try to avoid it. If they avoid unconditionally, don't interrupt casually. When you speak, you should concentrate, don't look around, be absent-minded, or look at your watch frequently, and don't leave the guests alone to watch TV or do housework. It happened that you had something urgent to do when the guests visited. If the time is not long, you might as well explain the situation to the guests, ask them to wait for a while, and entrust others at home to accompany you, or take out some newspapers and magazines for them to browse. If you are too busy to receive or want to go out, you can apologize to the guests and make another appointment.

? Sometimes guests bring gifts to each other, and the host should respond, such as expressing gratitude or refusing gifts, and can also return some gifts accordingly.

? When the guest is leaving, the host should wait for the guest to get up before seeing him off. For elderly guests, rare guests, etc. The host will send them to the gate, then shake hands and see the guests leave. If you send it to the elevator, you have to wait for the guests to enter the elevator and leave after the elevator is closed.

Incredible cold knowledge in the workplace (key points) (Chapter 4)? Greeting etiquette in the office

? 1. In the office, no matter you are a colleague or a boss, you should take the initiative to greet people who pass by your desk.

? It is very impolite to see someone passing by without saying hello. As for your colleagues and people you are familiar with, you should keep a polite and kind attitude. Say hello whether you enter the company in the morning, take a lunch break or leave the company at night. Don't "come and go without a trace".

? 2. When the elevator meets the boss, you should take the initiative to say hello generously, and it is not advisable to dodge or pretend not to see it. If you are alone in the elevator with your boss, you can also talk about some ordinary things or simply say hello. In case his reaction is cold or indifferent, then we just need to say hello politely in the future. It's best not to talk business with the boss in the elevator, so as not to be annoying. In a crowded elevator, if no one is talking, it's best not to talk. If a colleague greets you or meets your eyes, you should nod, smile and even respond. Turning a blind eye is the most important thing. When the boss greets you, you should politely answer "Yes, boss (Manager Pan)" and "Yes, sir".

? When you leave the office, you should remember to report to the supervisor and ask if there are any orders before you leave. Be polite and considerate to the boss. If you are close to him, stand still and say hello. Colleagues who are generally familiar with each other can greet each other in a way that they know each other and like each other.

? 4. Colleagues can call each other by their first names if they are very familiar with each other or get permission from each other, but under no circumstances should they use nicknames or posthumous title to address each other, such as "handsome guy", "beautiful girl" and "Mr. Nice guy". Because these addresses contain jokes, it will make people feel indecent. At the same time, don't use disgusting words to address others in the workplace, such as "dear" and "boss".

? When someone calls you, you should respond immediately. Even if you are answering the phone, you should put down the phone and tell him where you live to answer the phone and come back later. Don't leave it to explain afterwards, so as not to increase confusion and misunderstanding.

Incredible cold knowledge in the workplace (key) (Chapter 5)? 1, handshake etiquette. Handshake is a physical contact between people, which can leave a deep impression on people. When shaking hands with someone is uncomfortable, we often think of that person's negative personality characteristics. Strong handshake and direct eye contact set a stage for positive communication.

? 2. Introduce etiquette. First of all, we should make clear the difference between workplace etiquette and social etiquette. There is no gender difference in workplace etiquette. For example, the gentlemanly manner of opening the door for a lady is unnecessary in the workplace and may even offend the other party. Remember: in the workplace, men and women are equal. Secondly, consider and respect others as your guiding principle. The correct way of introduction is to introduce people with low level to people with high level.

? 3. Apologize etiquette. Even if the social workplace etiquette is perfect, it will inevitably offend others in the workplace. If such a thing happens, it would be nice to apologize sincerely. Express your apologies and continue your work. Taking one's mistake as a major event will only amplify its destructive effect and make the person who accepts the apology more uncomfortable.

? 4. Elevator etiquette. Although the elevator is small, it is not shallow in knowledge. First of all, a person should not look around in the elevator, scribble and turn the elevator into a billboard. Secondly, when accompanying guests or elders to the door of the elevator hall, press the elevator button first; When the elevator arrives and the door opens, you can enter the elevator first, press the open button with one hand and the side door with the other hand to let the guests in first. After entering the elevator, press the floor button that the guest wants to go to; When you arrive at the destination floor, hold down the door opening button with one hand and make a gesture of please go out with the other hand. You can say: Here we are, please go first! After the guests get out of the elevator, they immediately step out of the elevator and enthusiastically guide the direction.

? 5. Electronic etiquette. E-mail, fax and mobile phone have brought new problems of workplace etiquette. Nowadays, in many companies, emails are full of jokes, spam and personal notes, but there is not much work-related content. E-mail is a kind of professional letters, and there is nothing serious in professional letters. The fax should include your contact information, date and number of pages. Don't send a fax without other people's permission, it will waste other people's paper and occupy other people's lines.

? 6. dress etiquette. Basic dress principles of workplace etiquette: the dress instrument of professional ladies must conform to their own personality, body characteristics, position, corporate culture, office environment, hobbies and so on. A strong woman should not blindly imitate the clothes of men in the office, but should have a good mentality of being a woman and give full play to the unique flexibility of women.

? 7. Interview etiquette. When a woman is sitting in an interview, her legs are together and tilted to one side, and her feet can be slightly different. If her leg leans to the left, her right foot is behind her left foot. If your leg leans to the right, put your left foot behind your right foot. In this way, the opponent's feet cross from the front, and the leg lines are more slender and quite elegant. If a woman is wearing a skirt, she should fold it before sitting down. After sitting down, her upper body should be straight, her head should be straight and her eyes should look straight at the interviewer. After sitting firmly, the body generally occupies 2/3 of the seat, palms of hands are down, naturally placed on the legs, feet are naturally put away, knees are close together, and a natural relaxed smile is maintained.

? 8. Business dining etiquette. Business meals for white-collar workers are inevitable. Some big companies, big customers, even through working meals, can easily and quickly judge a person's education level and social status. Moreover, some restaurants must abide by some of the strictest rules, so you should have some simple knowledge and correct manners and eating styles in this respect to avoid making a fool of yourself or embarrassing guests.