The mobile phone I bought at a JD.com self-operated store ran out of battery too quickly, so I returned it. How does Jingdong’s after-sales maintenance check after returning the product?

If the return operation is carried out within the 7-day no-reason return period, as long as it is verified that it has not been artificially damaged and does not affect secondary sales, a refund will be made and there will be no further issues.

JD.com cannot perform repairs on new phones sold, let alone disassemble them. If the new phone has quality problems, it will be returned directly to the factory for processing.

The problem of fast power consumption is not necessarily a quality problem. Before selling a mobile phone, we must clearly check the factory configured battery capacity of the machine. The word "power consumption fast" is an adjective and cannot directly define the problem, and everyone has different sensory levels. In the case of the same processor, the same screen and the same memory, 3000MAH will definitely consume power faster than 5000MAH. This is a capacity issue. If the manufacturer's standard configuration is 3000MAH, then it cannot be attributed to quality issues, but to design defects at most.

If there is a real problem, the manufacturer will conduct professional inspections and then repair it. There is no concept that if you have tampered with it, it is a refurbished machine. Mobile phones are made up of various parts. Parts such as the processor must be tested at full load for a long time before the processor manufacturer leaves the factory. This means that the load is greater than that used by normal people, which is a bit of a joke. The joke is that it is equivalent to second-hand goods that have been used for a long time, and they must be used. If they are not used, they cannot leave the factory.