How are excellent employees tempered?

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Ten qualities of excellent employees

First-class employees come from first-class professionalism. A person's professional quality is directly related to his achievements in life. Ability and professional knowledge are very important to everyone, but the key to success in the workplace is professionalism!

To be a first-class employee, you need to have the following ten professional qualities:

(1) Dedication: Only when you treat your post well can your post treat you well.

At work, we often hear such complaints: "It's not that I don't want to work hard, but that my department is too poor, my work is too ordinary, I have no future, I have no development …" And when you are critical and disgusted with your work, your work will alienate and repel you, let alone give you new space and opportunities. In fact, only a few people were born with golden keys in the workplace, and most people, even those who have made brilliant achievements now, started from the most ordinary positions.

The best-selling book Fred the Postman touched and inspired countless people. Its hero, Fred, is an ordinary postman, but he has won the respect of countless people with his happiness, dedication and thoughtful service. The American Postal Association has also established the Fred Award to reward those employees who work hard in the express delivery industry and have the same spirit of service, innovation and due diligence.

Most of us are engaged in ordinary and ordinary jobs like Fred, but how many people can really perform the stage of life so brilliantly like Fred?

On the big stage of life, there are always only small actors and no small roles. The difference lies entirely in how we treat ourselves.

If we interpret our life with a "small" heart, then we can only be a small role that is not valued. If we play every role well with a "big" heart, then even a small role can show the charm of the protagonist and become the protagonist one day.

(2) Development: linked with unit demand, making rapid progress.

Many people in the workplace have this kind of psychology: they feel that the unit is unfair to them, and that with their knowledge and ability, the unit should give them a bigger platform, better space and higher treatment ... but they rarely reflect: Why do they have knowledge and ability, but they can't be reused in the unit? What is the reason?

I know a doctor of economics who has such distress and confusion. After his doctor graduated, many big companies rushed to hire him, but strangely, he didn't stay in any company for long and was always fired within a few months. So he came to me and asked me to help him analyze the reasons. After listening to his story, I found the crux: others began to compete to hire him because they took a fancy to his education. But when he really came to work, he put on airs, complained or found fault everywhere, but he didn't really apply his knowledge to his work. I told him that although you have a doctorate, you don't understand a basic law of career development: the unit will only pay for your use value. Maybe you have the title of graduate student or doctoral student, maybe you have a good education in outstanding people, but if only 10% of your knowledge is useful to the company, then the company will only pay for your 10%. And the other 90%, that's your own business. No unit will be stupid enough to buy that 90%, and you have not created any benefits for the unit. No one will do business at a loss. If you were the boss, you wouldn't pay the bill.

These words touched him greatly and made him face the work with a brand-new mentality. Now, he is the vice president of a listed company. Therefore, at any time, only by closely linking one's knowledge, ability and the needs of the unit, and creating maximum benefits for the unit, one's development will advance by leaps and bounds.

(3) Initiative: Never ask me to do what I want to do.

We divide employees into five categories:

First, spontaneous employees;

Second, employees who can be put in place after making requests;

Third, discount employees.

Fourth, employees who muddle along.

Fifth, "rotten apple" employees.

There is no doubt that the first type of employees are the most popular and developed employees in any unit. To become such a first-class employee, we must complete the transformation from asking me to do what I want to do, and understand that I am not only an employee of the unit, but also my own master and the master of the post. What exactly is "I want to do"? Let's look at a story that happened in the world-famous hotel ritz? The story of Carlton Hotel: A bellboy received a phone call. It turned out that a guest who had just left left one of his papers in the hotel. At nine o'clock the next day, guests need this material when they appear in court. He can't pick up or send someone to the airport, because the guests will board the plane from Washington to new york in half an hour.

Listening to the anxious voice of the guests on the phone, the bellman made up his mind to deliver the materials to the guests before the court session, so he bought a plane ticket at his own expense and flew to new york on the last flight that night! It is not easy to make such a decision, because he knows that the hotel can't pay his travel expenses, and he may be fired for going to new york alone during working hours. But he thinks it's part of his job to help the guests, even though the employee code doesn't clearly stipulate that the bellboy should do this.

When the guests received the documents at the gate of the court, their feelings and gratitude could not be expressed in words. When the waiter returned to the hotel in fear and trembling, what he didn't expect was that he received the most grand reception: the general manager and managers of various departments lined up at the door. Originally, the guests called the hotel to thank them, saying that it was really difficult to get an employee with active service consciousness like a bellboy, and that they would definitely stay in hotel ritz with such excellent employees when they went to Washington in the future? At the Carlton Hotel. This incident was later known by a reporter in The New York Times, so he wrote a very touching report. At that time, everyone knew Liz? Carlton Hotel has such a proactive employee who actively helps and serves the guests. Liz, who is famous for this? Carlton Hotel has specially carried out activities to learn from this ordinary employee.

The pioneering spirit of porters is worth learning from every professional. Only when you truly regard yourself as the master of your post, can you do everything automatically and spontaneously, and even take the initiative to do it yourself. If we can do this, why worry about no great development and no new opportunities?

(4) Responsibility: Only when you take responsibility can you develop greatly.

In the workplace, the sense of responsibility is often directly proportional to the space and opportunities for development, that is to say, the more you dare to undertake, the greater your development.

For first-class employees, there will never be a "discount card" for their work, because they know that giving a discount to their work is tantamount to giving a discount to their future and development ―― no unit will give the burden to a person who is not serious and responsible in his work and cuts corners everywhere.

At the same time, the first-class employee is also an excellent responsibility bearer: once there is a problem, he does not make excuses or shirk responsibility, but takes the initiative to attack and know how to reflect to avoid the same mistake from happening again. This is also a good character that first-class employees should have. Only those who dare to take responsibility can really provoke the girders and gain greater development opportunities!

(5) Implementation: Ensure the completion of the task.

Execution is the ability that all enterprises attach great importance to, and it is also closely related to the development of every professional. In order to ensure the completion of the task, we must achieve four goals, namely, "mentality, posture, action and method." These four are easy to understand, but not easy to do.

Only when the mentality is in place can we devote ourselves to serious thinking and do things well wholeheartedly. And this attitude of not giving up until you reach your goal will nod even if the stone sees it.

Attitude is in place, that is, in order to achieve the goal, we must have perseverance and exhaust all possible confidence and courage.

Action in place is what practical actions should be taken to achieve the goal, such as quantifying your work, such as how many manuscripts to complete today, how many phone calls to make, and how many customers to visit. ...

Skills are in place, that is, there must be methods and wisdom in order to complete the work efficiently.

(6) Personality: Small victories depend on wisdom, while great victories depend on morality.

In other words, small victories depend on our wisdom, while great victories and development depend on our moral character. Looking at those outstanding successful people, their success process may be different, but one thing is the same: excellent moral character.

In the workplace, with some cleverness or tricks, temporary results may be achieved, but in order to achieve real great development, people must be convinced by virtue.

(7) Performance: No pains, no gains.

In the workplace, we often see such a phenomenon: many people work hard, are busy all the year round, work harder than anyone else, but always stand still, and it seems that they will never get the opportunity to improve and develop. What is the reason for this? The answer is that "hard work" is more important, and "credit" is more important. Otherwise, all "hardships" are futile. Only by plugging in the wings of performance and creating tangible benefits for the unit can the "old ox" achieve better development.

(8) Cooperation: achieve the best self in the team.

With the increasingly fierce competition, the era of lone ranger has long passed, and team spirit has been paid more and more attention by enterprises and individuals.

Any enterprise, if only one person is excellent, but not most or even all of them are excellent, then the enterprise will not be said to be bigger and stronger, and even its minimum survival will be in crisis.

Similarly, if a person only considers his own development, but not the overall development of the team, only considers his own interests and ignores the interests of the whole team, then the team is a mess. Without the development of the team, personal development is naturally impossible. Therefore, only by truly integrating yourself into the team can you achieve your best self.

(9) Wisdom: Where there is an idea, there is a way.

If you want to be a first-class employee and get the fastest development, it is very important to be a wise employee, not simply with your hands, but with your mind. Add some wisdom seasoning and the soup at work will be fresh.

The same problem, solved in different ways, will produce completely different results. If the method is chosen correctly, the efficiency will be greatly improved and the cost will be greatly reduced. Employees with more ideas and methods are naturally the most valued by the unit.

(X) Image: You are the brand of the company.

Every enterprise has its own brand and image, and such brand and image are largely established by employees. Your words and deeds, every move, may become the impression of this enterprise in the eyes of others.

Therefore, at any time, I should always ask myself: I am the image of the enterprise, and I am the "golden signboard" of the enterprise.