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Late negotiation of credit card

Attitude must be sincere, sincere, sincere.

The exact words are as follows:

I. Advisory issues

Dialogue: Hello, please help me check my credit card. How much is the principal in arrears? How much is the fine? How much is the penalty interest?

Second, explain the reasons.

Dialogue: After last year's epidemic, income began to decline and economic pressure was great. I lost my job a few months ago and lost my income, which led to the overdue of my credit cards.

The themes of customer service recognition are roughly as follows:

A. Sick hospitalization:

B. Business failures and unemployment;

C. being cheated, cheating you online;

D. Force majeure, natural disasters, natural disasters and man-made disasters.

However, relevant certificates need to be provided.