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Workplace etiquette for newbies in the workplace
Workplace etiquette for newbies in the workplace Workplace etiquette for newbies in the workplace 1
Electronic etiquette for newbies in the workplace
Email, fax and mobile phone While bringing convenience to people, it also brings new problems in workplace etiquette. Just because you have the ability to find people at any time doesn't mean you should. In many companies today, emails are filled with jokes, spam, and personal notes rather than much work-related content. Remember, an email is a type of professional letter, and there is nothing non-serious in a professional letter.
The fax should include your contact information, date, and page number. Don't send faxes without someone else's permission. It will waste other people's paper and occupy other people's lines.
Cell phones may serve as a "lifesaver" for many people. Unfortunately, if you use your phone, you're probably away from the office, probably driving, catching a flight, or doing something else. Be aware of the fact that the person calling you on the phone may not be interested in what you are doing.
Apology etiquette for newbies in the workplace
Even if you are flawless in social etiquette, you will inevitably offend others in the workplace. If something like this happens, just apologize sincerely without being too emotional. Express your apology and get on with the job. Making a big deal out of your mistake will only magnify its damage and make the person receiving the apology even more uncomfortable. When you are the only one who exists, that is when you can best embody your morality and your realm. The corner of the workplace is often the place where a person's true identity can be revealed. He usually wears suits and leather shoes, is polite, has a dignified appearance, is gentle and elegant. None of them are enough to reflect a person's true quality. Only in the corners of the workplace can etiquette and morality be reflected.
Elevator etiquette for newbies in the workplace
Although the elevator is small, there is a lot of knowledge inside, and it is full of professional etiquette, showing a person's morality and upbringing.
1. Men, juniors or subordinates should stand at the elevator switch to provide services, and let women, elders or superiors enter the elevator first, and then enter themselves.
2. When accompanying guests or elders to the elevator hall door, press the elevator button first; when the elevator arrives and the door opens, you can enter the elevator first, press the door opening button with one hand, and hold the elevator side door with the other hand to treat guests. People go first; after entering the elevator, press the button for the floor the guest wants to go to; if other people enter while traveling, they can actively ask which floor they want to go to and press it for help. In the elevator, face the guests sideways as much as possible without greeting; when you reach the destination floor, press the door door button with one hand and make a move to ask out with the other hand. You can say: "Here you are, please go first!" After the guest gets out of the elevator, he immediately Step out of the elevator and enthusiastically lead the way.
3. In the elevator, try to stand in a "concave" shape and make space so that late entrants can have a place to stand.
5. Even if the people in the elevator do not know each other, the person standing at the switch should still perform the service work of the switch.
6. When a person is in an elevator, he should not look around and just scribble and express his feelings, turning the elevator into a billboard.
7. When commuting to and from get off work, there are many people in the elevator. People who come up first should take the initiative to move in to make room for people who come up behind. After a while, when the overload bell rang, the last person who came up took the initiative to come down and wait for the next one. If the last person is older, the newcomers should take the initiative to ask themselves to get off the elevator.
8. Do not smoke, litter or spit in the elevator, and talk as little as possible.
Etiquette for getting along with newbie colleagues in the workplace
Sincere cooperation. Staff in all departments of the reception unit must have team spirit, cooperate sincerely, provide each other with convenience as much as possible, and work together to do a good job of receiving guests.
Be generous to others. At work, you must be tolerant and friendly to your colleagues, do not get entangled in them, and understand the truth that "no one is a saint, and no one can do anything wrong."
Fair competition. Don't be clever in competition. Only fair and open competition can win people's hearts. You should rely on your true skills to win the competition.
Take the initiative to say hello.
Greet your colleagues when entering and exiting the office every day; do not call each other by their nicknames or nicknames, and do not call others "brothers" or call them disgusting words.
Be honest and trustworthy. We must conscientiously handle the tasks assigned by our colleagues and abide by integrity. If you can't do it yourself, you should make it clear sincerely.
Etiquette for newbies in the workplace to get along with their superiors
Respect your superiors. Establish leadership authority and ensure that orders are followed. You should not vent your personal anger or seek revenge because of personal grudges, deliberately oppose your superiors, or intentionally damage their prestige.
Support superiors. As long as it is conducive to the development of the career and the reception work, we must actively support the superiors and cooperate with the superiors to carry out their work.
Understand your superiors. At work, you should consider your superiors as much as possible and share your worries with your leaders.
No matter how good your personal relationship with your superiors is, you must keep public and private distinctions at work.
Don’t intentionally “get close” to your superiors or flatter them; don’t go to the other extreme and don’t take your superiors seriously. The superior-subordinate relationship is a working relationship. When you are a subordinate, you should behave yourself. Workplace etiquette for newbies in the workplace 2
1. Meeting etiquette:
1. Say hello
Greeting can play the role of lubricant at the beginning of establishing interpersonal relationships. . When you are not familiar with your boss or colleagues yet, just start by saying hello.
When you enter the company every day, you can say to all your colleagues, "Good morning!" I believe that your colleagues will definitely give you a smile in return. If you are facing a customer, you can add a polite sentence such as "I'm sorry to bother you again" after greeting you; for a customer you haven't seen for a long time, you can add a sentence such as "I haven't contacted you in a long time, please don't mind" or "You're welcome". , such a delicate greeting will definitely leave a deep impression on the other party.
When greeting people, you must pay attention to: 1. Look at the other person when speaking; 2. Keep smiling; 3. Listen attentively; 4. Occasionally change the topic and way of speaking.
2. Handing a business card
When handing a business card, hold the two corners of the business card with the thumb and index finger of both hands, so that the front side of the business card faces the other person. Use both hands when receiving a business card and read the contents carefully. If you are going to talk to the person next, don't put the business card away. Put it on the table and make sure it is not buried under anything else. When attending a meeting, you should exchange business cards before or after the meeting. Do not exchange business cards with others without authorization during the meeting.
3. Introduction
The principle of introduction is to introduce those with lower levels to those with higher levels; introduce young people to older people, introduce unmarried people to married people, and introduce young people to older people. Men introduce to women, natives to foreigners.
4. Welcome and send-off
When guests come, you should take the initiative to stand up from your seat, lead the guests into the living room or public reception area, and serve them drinks. If you are talking in your seat, be careful not to speak too loudly so as not to disturb your colleagues around you.
2. Elevator etiquette:
Everyone knows how to ride an elevator, but after entering the workplace, even elevators are very knowledgeable. Accompany guests or elders to take the elevator. When the elevator door opens, you can enter the elevator first, press the door button with one hand, and hold the elevator side door with the other hand to ask guests to go first; after entering the elevator, press the button for the floor the guest wants to go to; if there are other people on the way, When people enter, they can take the initiative to ask which floor they want to go to and help press the button.
Try to face the guests sideways in the elevator. When you reach the destination floor, hold the door open button with one hand and make a move to come out with the other hand. After the guest gets out of the elevator, he immediately steps out of the elevator and enthusiastically guides him in the direction of travel.
3. Dining etiquette:
Dining in the workplace is still mainly Chinese food. When entertaining guests for a meal, you must determine the correct position of the upper and lower seats. Seats by the window, seats inside, and seats with a view of the beautiful scenery are all upper seats.
When arranging seats, ask guests to sit first; when sitting with your boss, ask your boss to sit in the seat next to you. You should stand on the left side of the chair and pull the chair open with your right hand without making any noise. . When booking a venue, you should tell the store to reserve a good location, not next to the bathroom or in an uneven corner.
The table manners of Chinese food are relatively simple. Just pay attention to the following points: 1. The host and guest come first.
Do not eat before the host and guest use their chopsticks; 2. Do not turn the turntable on the table when someone is picking up food; 3. Do not monopolize your favorite food. Western food etiquette is relatively complicated. If the couple has many opportunities to eat Western food, it is best to buy a book on Western food etiquette and study it in advance.
IV. Telephone Etiquette:
When a call comes in, you should answer it as soon as possible and do not let the phone ring more than three times. Pick up the phone and state your company or department name first, and then ask who the other person is. After the other party reports their identity, it is best to confirm it once and repeat, "You are so-and-so from such-and-such company, right?" Hold the receiver in your left hand and take notes with your right hand at any time. If you can't hear clearly, ask the other party to say it again. The matters explained by the other party should be recorded in detail and repeated once to confirm that they are correct. If the other party wants to answer the call by name, first say "Wait a moment" and then call the named person immediately. At the end of the call, say thank you first and only hang up the phone when you hear the other party.
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