What are the basic characteristics of a mentally healthy secretary?

In the eyes of westerners, the typical image of a secretary used to be a beautiful young girl sitting on the boss's knee in a short black skirt and high heels. This is also the image of a secretary that China audiences are familiar with in film and television translation. However, in recent years, the age requirements of secretaries have changed greatly. An employment agency in London, England, began to recruit secretaries over 35. They believe that older secretaries are more mature and loyal to the company, which is conducive to maintaining the stability of the workforce. In addition to the necessary secretarial skills, employers in senior companies also value a cool head, rich interpersonal experience and skills in getting along with others. None of this is possible for students who have just graduated from college. In the six months before March 1996, 50% of the people who obtained the position of secretary team through this employment agency were over 35 years old. Some people think that the change of the secretary's age also reflects the achievements of the feminist movement in the west. It is the appearance of many female bosses that makes young and beautiful women lose their sense of superiority. But whatever the reason, the current trend is that bosses pay more attention to personnel quality, work efficiency and the development of the company. The secretary's work activity is a very heavy mental work. The tension, fast pace and high pressure of contemporary secretarial activities all put forward higher and higher requirements for the psychological quality of secretaries. In the training, selection, assessment and configuration of secretaries, we should pay attention to the important condition of psychological quality. In the process of self-development and perfection, secretaries should also strive to strengthen their awareness of psychological cultivation. The secretary is at the center of various management systems, and its special position, heavy business and complicated role often make it in a state of psychological tension. If it is not adjusted, it will cause psychological obstacles and even mental illness. Psychological disorder refers to the psychological factors or mental state that affect the normal behavior and activity efficiency of individuals. In secretarial activities, there are several common psychological obstacles, which should be found and adjusted in time: the jealousy of secretaries is directional and reciprocal, and it mostly happens to colleagues. The conditions that lead to jealousy are: people who are similar or inferior to themselves in all aspects are in an advantageous position; People who don't like and despise themselves are in a superior position; People of the same sex or the same age are in an advantageous position; People who are better than themselves and show off intentionally or unintentionally are in a superior position. The center of jealousy is often the position, honor, rights and achievements of the other party. Jealousy often makes people become extreme, nervous, aggressive, and even do things that violate moral norms. Since jealousy is an unhealthy psychology, we should pay attention to prevention and elimination. In order to get rid of the bad feelings of jealousy, we can first stop competing with others, face up to our own gaps, and then develop our strengths and avoid weaknesses, develop our potential, constantly enrich and improve ourselves and change the status quo. We should have a positive attitude of "you are strong, and I will be stronger than you through efforts", and avoid the negative emotion of "I am not strong, and I can't make you strong". Look at the development of the situation calmly and philosophically, liberate yourself from morbid self-esteem or inferiority, realize that everyone will "get their own place", have their own home, and even admit that the other party is really better than themselves. Only in this way can we reach a new ideological realm, not be captured by emotions, and extricate ourselves from the mud of jealousy. Anxiety is an individual's efforts to the upcoming environmental changes, which subjectively causes tension and an unpleasant expectation mood, including the damage of self-esteem, the loss of self-confidence, the sense of failure, guilt and the emotional state of anxiety, uneasiness and even panic. Normal anxiety is a state of psychological tension, which can attract enough attention and enhance the intensity of awakening, so it is necessary in life and work. If you can't return to normal state in time, it may lead to psychological and behavioral disorders and even mental illness. Secretarial staff, especially young secretaries, are often anxious because of heavy work pressure, setbacks, or their own achievement motives are not met in time. Its performance is: often confused and worried, as if a catastrophe is imminent; Often complain about others and sigh for no reason; Tiny things are enough to cause his anxiety; When you encounter nervous psychological pressure, you will be at a loss and lose your ability to deal with things. Physiologically, they often sigh, and even have abnormal feelings such as chest tightness, palpitation, dizziness and difficulty breathing. How should a secretary overcome the psychological barrier of anxiety? How should a secretary overcome the psychological barrier of anxiety? First of all, we should dare to face anxiety, enhance self-confidence and be full of confidence in the future. You can calmly ask yourself, "How bad can this thing be? Answer this question bravely, and the anxiety will disappear. Secondly, cultivate a "calm" mind, not disturbed by one thing, not worried about small gains and losses. In this way, the anxiety will naturally disappear. Third, you can make an action plan to replace your anxiety. When you put forward a meaningful work goal and go all out to achieve it, you have no time to worry. Boredom is an emotional expression of psychological fatigue. According to the theory of mental health, boredom is a moth that corrodes the mind. If a person is bored and lifeless for a long time, he will feel mentally exhausted, bored and exhausted endlessly, which will eventually lead to the loss of vitality and even suicide in severe cases. If a secretary is bored, she will lack enthusiasm, be distracted and work efficiency will be reduced. Although there is no hard burden, I always feel exhausted; Despite careful rest, it has never improved. To eliminate boredom, the most important thing is to establish correct ideals and beliefs, establish work goals, enrich life content, and leave no room for boredom in a colorful spiritual world. To have a correct way of thinking, it is useless to understand boredom itself. Dumas, a French writer, put it well: "Life is a rosary composed of countless small troubles, and a philosophical person always counts this rosary with a smile." "The secretary is such a philosophical person. Military strategists say: know yourself and know yourself, and you will win every battle. The same is true in the workplace. As a subordinate, do you know your boss? Knowing him is more important than knowing your work. What is his ability? What are his strengths and weaknesses? What kind of subordinates does he like? What is his work experience? What's his work style? Is he a model boss who treats people like gods and sympathizes with people's feelings, or a vicious boss who wants to frame others and deceive the people? What's his goal? These are all things you should know in the workplace. " ); ad _ dst = ad _ dst+ 1； & gt Woodrow Wilson, the 28th president of the United States, was considered by many people to be very stubborn, and any new ideas were rejected without exception. Wilson is brilliant and conceited, so he often looks down on other people's opinions, either not adopting them or ignoring them at all. However, there is a unique exception. This person is his assistant House. Why is Wilson special to House? House himself said that once he was summoned alone, he knew that the president was not easy to accept other people's suggestions, but he did his best to clearly state a political plan. Because he studied it painstakingly and found it feasible, he spoke confidently. However, in the same way, the president didn't show any acceptance, just said, "I'm willing to invite you when I listen to nonsense." But a few days later, at a banquet, House was surprised to hear that Wilson had published his suggestion as the president's personal opinion a few days ago. This incident made House suddenly realize that the best way to contribute his opinions to the president is to avoid the presence of others and quietly "transplant" his opinions into the president's mind. At first, the president was unconsciously interested, and then this plan can be made public as the president's own "genius idea". Finally, the president firmly believes that he came up with this good idea himself. In this way, his plan can be successfully adopted by the president. House can achieve such success because he understands the president's psychology. To learn how to deal with all kinds of bosses, to ensure that their dignity is not violated, and to win his good opinion of themselves, we must learn some skills. First of all, you should observe your boss and see what kind of psychology he is. Some managers suspect that employees are lazy all day and often spy on their every move. The best way to deal with this kind of manager is to report to him often, communicate with him more, and tell him everything you have done, so as to reassure him; Some bosses are full of energy and enthusiasm for their careers, but they are very strict with their employees. When they meet this kind of workaholic, the best countermeasure is to admit defeat frankly and ask him for advice constantly, so that he can feel that you are working hard under his wise leadership, so that you can gain his appreciation. Some managers are not good at their own ability, and they are always worried that their subordinates will surpass him and grab his position. At this time, you should be modest and prudent, and you will naturally win the trust and appreciation of your boss and eliminate his guard. For example, at a business meeting, I deliberately set an ambush for my foresight, leaving room for my boss to make a summary. Of course, in normal times, you should always ask for instructions and report to your boss, and don't make decisions without authorization, especially some decision-making work, until your boss makes a statement. In addition, don't always stare at the boss's shortcomings, but try to find the boss's bright spot, because the workplace competition is comprehensive quality, not specialization. Some bosses are strict. When he always criticizes you and reminds you of your shortcomings, he is actually paying attention to you and caring about you. At this time, you have to listen. In a large unit with abundant talents, it is not easy to be noticed by the boss. If you can't attract your boss's favor with excellent performance, you should try to reduce mistakes. First of all, you should cultivate your patience. In the face of boss's criticism, we should have psychological thickness and adaptability, actively solve problems and strive for a good impression. When your boss is a very calm person, he doesn't laugh and make a scene, but always keeps normal. When you have a good friendship with him, you should try to keep the same style as him. Don't make your own decisions about all your work plans. After the plan is decided, all you have to do is carry it out. In the process of implementation, there should be detailed records and no negligence. Report to him after success, and avoid using exaggerated tone, try to use calm tone, consistent with his style. When your boss is an authority figure, don't feel inferior at this moment, take out the most cautious and meticulous attitude and good professional knowledge, and make careful preparations in a short time. In the whole negotiation process, you should show your talent and wisdom and try your best to win the initiative, interests and praise for your boss. After work, if your boss asks you, "What is your ideal for work?" You can't just say, "I want a promotion." But I can lose no time to give my boss a hint: "If there are more challenges, I will create more." What is waiting for you in this way must be reused. When your boss is a generous person, it is a lucky thing. At this time, you don't have to think of any special way to please him. As long as you can make good use of your abilities and show outstanding achievements, you don't have to worry that you have no development opportunities. He is talented, so he likes talented subordinates. Only heroes can know heroes. If you are a hero, you are not afraid that he will not appreciate you. If you are a hero, don't be afraid that he won't promote you. Knowing the boss's psychology is good for your career development. Knowing him, you can "control" him, and you can win the boss's favor through some means, so that the boss can trust you and obey him. When you have good suggestions to contribute to your boss, you won't encounter the distress of being flatly rejected by your boss. You can let the boss make a more favorable decision, and you will also increase the boss's goodwill towards you, which is very good for your career. For a small secretary who has just entered the office, it is very important to leave a good impression because she has to go out to socialize in various social occasions at work. For small secretaries who have just entered the office, it is very important to behave because they have to go out to socialize in various social occasions at work and leave a good impression on others. Don't let some small moves cause short trips and long-term regrets. "So, your manners and manners are very important, don't let some little tricks make you regret it. Don't whisper to each other. It's impolite to whisper to your partner in public. Whispering can be regarded as a preventive measure to distrust the people present, which will not only attract others' attention, but also make people doubt your upbringing. In addition, rap should also be strictly prohibited. Don't laugh loudly. Don't laugh loudly. No matter what "earth-shattering" funny things you hear, you should keep your manners in social occasions and smile brightly at most, otherwise it will be ridiculous. Don't talk too much. Don't talk too much. If a man accosts you at a party, you must keep a natural and graceful attitude and answer a few simple words. Don't rush to "report" your life experience to others, or inquire about each other in detail, otherwise you will scare people away or be regarded as a gossip. Don't touch up your makeup in public. Make up in public. It is impolite to wear makeup and lipstick in public. If you need to repair your face makeup, be sure to go to the bathroom or a nearby dressing room. Don't be late and leave early. Don't be late and leave early. The secretary is a special post, so secretaries are often concerned in the company. Of course, if there is bad behavior, it will become vivid material for the company's "busybodies". Often at this time, for the sake of the overall situation, even if the secretary's mistakes are similar to those of other employees, if the secretary does not make great contributions to the company, he will often set an example for the secretary. Being in the workplace, I have already learned to read and speak. Older people should not be offended, and the "popular fried chicken" in the office should not be underestimated; Both internal promoted cadres and external "airborne troops" should be treated with caution. Maybe you will ask: Is it really necessary to be so afraid and so hard? Cadres struggle again, cadres struggle again, and we can't despise the masses. Not long ago, the unit put a three-page form on everyone's desk, which is a democratic evaluation form for middle-level cadres during the assessment period. And inform everyone that it will be completed in two days and put into the ballot box respectively. The whole process seems to be completely democratic and independent, and no one can know what others say about him, nor can they predict the result. I asked a colleague, how should I choose? How to score? As a result, the other person smiled and told me that just choose the person you like and get the highest score. Anyway, it's just a formality. As a result, of course, I chose this dear neighbor who always shared my sweet smile of chocolate. However, the result was unexpected. During the examination, everyone gave the supervisor the lowest score, and only I got the highest score. And my silly behavior has become a joke in the whole office because of the exposure of "Yingying". After learning about everyone's scores and reactions, the supervisor during the assessment period paid special attention to those colleagues who gave him low scores, either inviting them to dinner or assigning them the easiest tasks. And I, who was stupid and loyal to him, became his best helper to share the work. Every day, I have to help with a lot of extra work. Moreover, his attitude towards me is extremely disrespectful, and he always pretends to eat me. Later, "Yingying" secretly told me, "I'm joking with you. You are really serious. Of course, you have to grasp your right to speak and express your position. How can you just give up? Cadres who don't nod from the masses can't be appointed, so we are his god. " In this way, I learned how to fill in the poll form and how to use my rights to fight for myself. At the same time, I also understand that in the workplace, you can only believe in yourself. In this opinion poll, I seriously marked the unqualified. It's your other people who can't take Susan. As soon as the department manager of the public relations company walked into the office that day, someone told me the good news that I was about to be promoted. I'm a little puzzled about this sudden promotion. First, I didn't expect to be promoted this year. The higher the position, the greater the pressure and the more complicated the surrounding relationship; Secondly, I always have some bad feelings about this unexpected news. Later, my promotion unexpectedly sank into the sea. Why is there only one promotion position, but there are two candidates? Who will be promoted, me or her? Although there are many versions of rumors, I still insist on my work. Even when I met her, I was very calm. Neither she nor I actually had much expectation for me. Later, I heard that she was close to her boss, eating and shopping together, and I had an argument with her boss because of a project. I had little hope of promotion at that time. Many people say: Why are you so stupid? What time is it? Don't you know how to fight for yourself? I really don't know how to pretend. I just hope that my work ability can be truly recognized. If so, the promotion will make me feel a great sense of accomplishment. A month later, the promotion quota finally came down, and she and I were promoted at the same time. I think it's mine. No one else can take it. If I work hard, someone will see it. Talent doesn't have to yield to power and money. The secretary's intuitive ability, the boss relieved that the leader was holding a board meeting, and there was a phone call from the leader outside, saying it was urgent and important. Under normal circumstances, you can't answer the phone at such an important board meeting. At this time, you should judge whether to transfer the call to the leader by your own intuition. Wonderful performance of intuitive ability: My performance satisfied the leaders. Wonderful performance of intuitive ability: reading the boss's sunny and rainy face. Wonderful performance of intuitive ability: Intuition tells me to "detour". Experience talks about intuitive ability: Where does the secretary's intuition come from? Experts help you find out your intuition. In fact, more and more senior secretaries are learning how to use their intuition and act with their "courage". Tan: How to enhance the secretary's intuition? Weng Guo Qi: Help you find your intuition. Wang Wenzhong: Intuition must be a long-term accumulation of experience. Buffett: Trust your intuition completely and gossip about why women's intuition is so keen. One of the ways to keep fit is why women's intuition is so keen. Another way to enhance intuition is to let intuition enter our life, parallel with thinking ability, just like turning on two headlights in front of a car and illuminating our left and right fields at the same time. The wise decision to trade by intuition comes from intuition, intuitive ability and the important role of developing intuitive thinking.