Every customer has a different background, personality, and way of life. You must be able to maintain a calm mind when you are hit. You must analyze customers more, constantly adjust your mentality, a

Every customer has a different background, personality, and way of life. You must be able to maintain a calm mind when you are hit. You must analyze customers more, constantly adjust your mentality, and improve your working methods so that you can face all criticisms. . Only in this way can difficulties be overcome. At the same time, we should not be complacent because of temporary success. We must know that "extreme joy brings sorrow." Only in this way can we be able to win without being arrogant and lose without being discouraged. 6. Communicative Skills Everyone has strengths. Every sales representative is not necessarily required to be well-rounded and eloquent, but he must communicate with others more, develop his own communicative skills, and make as many friends as possible. , this will give you more opportunities. You know, it is easier to travel when you have more friends. In addition, friends are also resources. You must know that you will not succeed if you have resources, but you will succeed if you make good use of resources. 7. Enthusiasm Enthusiasm is a contagious emotion. It can drive people around you to pay attention to certain things. When you communicate with customers enthusiastically, your customers will also "throw something in and reciprocate." Peach". When you are walking on the road, you happen to meet your client. You reach out your hand and greet him warmly. Maybe he has not met someone who values ??him so much in a long time. Maybe your enthusiasm will lead to a new deal. transaction.

8. The knowledge base should be broad. Sales representatives have to deal with people of all kinds and at all levels. Different people focus on different topics and content. Only with extensive knowledge can they have a good relationship with each other. Only by talking about the same topic can we speculate. Therefore, you should dabble in all kinds of books, whether astronomy and geography, literature and art, news, sports, etc., as long as you have free time, develop the habit of continuous learning.

9. Responsible sales representatives’ words and deeds represent your company. If you have no sense of responsibility, your customers will also learn from you, which will not only affect your sales, but also the company’s. image. Undoubtedly, this will harm the market. A family of three moved into a new house. The wife saw that her husband and son were not very particular about hygiene, so she wrote a slogan at home: Everyone is responsible for hygiene. After my son came home from school, he saw the slogan and took a pen to change the slogan to "Pay attention to hygiene, it is the responsibility of adults." The next day, when my husband saw it, he also took out a pen and changed the slogan to "It is the wife's responsibility to pay attention to hygiene." Although this is a joke, it illustrates a problem. Responsibility cannot be shied away. Only by taking responsibility, just like the family in the story, how can we make the home more hygienic? First of all, we must pay attention to hygiene ourselves and cannot shirk our responsibilities. As a sales representative, your sense of responsibility is your credibility, and your sense of responsibility determines your performance.

10. Negotiation Power In fact, business representatives are negotiating all the time. The negotiation process is a process of persuasion and a process of finding the best combination of interests for both parties. Before negotiating, you need to understand the situation of the other party. As the saying goes, know yourself and the enemy. The more you know about the other party, the better it is for you and the more opportunities you have to take the initiative. Sun Tzu said, if you know yourself and your enemy, you can fight a hundred battles without danger. The performance of negotiation power is not that you can talk endlessly, but that you can grasp the key points, first meet the needs of the customer, and then meet your own needs. When both parties have objections, it depends on how much information you have about the customer. Well, the more information you have, the better you can use your initiative. The purpose of negotiation power is to achieve a win-win situation and achieve mutual benefit. A business representative must develop the habit of diligent thinking and summarizing. The customers you face every day are different, so you must negotiate in different ways to reach the most satisfactory deal with your customers. This is the purpose of your negotiation.

Former national football head coach Milu said: Mentality determines everything! I believe that the door of luck is always open to those who work hard. There is no humble job in the world, only a humble work attitude. As a sales representative, only by facing every day's work with a humble attitude and a positive attitude, success will surely be waiting for you and me not far away.

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