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How to eliminate negative emotions of employees
How to eliminate employees with negative emotions
How to fire employees with negative emotions is very important. Some people will cause negative emotions because of some things. Of course, this emotion will inevitably be brought to work. After all, people have emotions, so how to eliminate employees with negative emotions? How to eliminate negative emotions of employees 1
Analysis of the causes of employees' negative emotions
The appearance of people's emotions is a complex psychological process, and the appearance of employees' negative emotions in enterprises is naturally caused by many factors.
first, analyze the internal and external factors of the enterprise. From the internal analysis, first, the enterprise lacks a sound assessment mechanism. Second, there is no smooth communication channel. From the external analysis, there are many reasons. Such as disharmony in family relations. Others, such as traffic jams at work and disputes with friends, are also the reasons that cause employees to have bad emotions.
second, analyze it from the subjective and objective perspectives of employees themselves. The first is the subjective aspect. There are subjective differences among employees themselves. One is the personality difference of people. The second is the level of education. The third is the depth of social experience. The second is the objective aspect.
first, environmental factors. The second is external pressure. For example, job promotions, job changes, gossip, etc. The third is sudden factors. For example, the wallet was stolen while shopping, and the appointed party was cancelled due to temporary overtime.
Countermeasures to overcome negative psychological compensation
After employees suffer setbacks, their negative orientation in self-compensation is mainly aimed at specific management measures that make them frustrated, but the compensation they get is often at the expense of the enterprise. Therefore, considering the overall interests of enterprise development, it is necessary to correctly handle employee setbacks into the overall planning of corporate governance and corporate culture construction.
In order to form and strengthen the atmosphere of a harmonious enterprise, it is necessary to take the following measures:
First, unblock the internal complaint check and balance channels to prevent individual managers from dominating the world.
second, strict division of responsibilities, establish a diversified incentive mechanism.
Third, help employees update their ideas and try to avoid the rebellious mentality in strict management.
Fourth, help employees set appropriate goals and put themselves in their shoes to eliminate their negative emotions. How to eliminate negative emotions of employees 2
How to correctly channel employees' emotions
(1) Creating a tolerant working environment and improving employees' comfort
The most basic level that affects employees' emotions is the workplace environment. Therefore, creating a tolerant and harmonious working environment for employees can improve the comfort of employees, and then prevent some bad emotions. Enterprises should actively build a comfortable working environment, enhance the positive stimulation of positive emotions, and indirectly improve work efficiency.
(2) Continuously improve the automation level of working equipment, carefully manage and reduce the workload of employees
At present, the workload of front-line employees in many special industries, such as oil companies, is still heavy. And extensive management will also bring some unnecessary workload to employees. The author thinks that these industries should still rely on improving the automation level of working equipment and implementing fine management to reduce the workload of employees.
For example, in terms of the number of front-line employees, relying on technology and meticulous management, the number of people operating at the same time can be minimized, and the shift system can be distinguished through reasonable arrangements, so that some day shift personnel can share part of the workload. In this way, the workload of front-line employees can be reduced.
(3) Establishing harmonious personnel relations and improving employees' sense of belonging
Personnel relations among employees often affect their working mood. When the employee's behavior is strengthened by the psychological environment of work, it will produce positive work enthusiasm, while when the behavior conflicts with the psychological environment of work, it will produce negative and passive slacking. This makes it very important to establish harmonious personnel relations and improve employees' sense of belonging. Therefore, it is necessary to pay attention to creating harmonious personnel relations
(4) Building a system of employee's emotional counseling
It should be a long-term and important work. On the one hand, it should be carried out for a long time without interruption. On the other hand, business leaders should pay full attention to it and stick to it in the form of a working system for a long time.
for example, a daily guidance system should be established. In the annual work plan, departments and leaders at all levels should be explicitly required to incorporate employee psychological counseling into the regular education of employees, list special topics, refine the content, and establish a three-level network of companies, grassroots units and teams. Establish a system of individual heart-to-heart communication. 1. Institutionalization ensures the development and effectiveness of the guidance work. How to eliminate negative emotions of employees 3
1. First, cultivate an open corporate culture. Every employee has different emotional problems from others, and they all have different emotional handling methods. Enterprises should first accommodate them and their emotional problems with an open culture, instead of "one size fits all". For employees whose mood fluctuates, we should first accept him, not satirize or crowd him out.
2. Secondly, managers should not let their emotions drift, but conduct "emotional management". It is necessary to guide employees' dynamic emotions and eliminate and transform negative emotions. Managers should first understand and confirm the root causes of employees' negative emotions, such as whether the employee relationship is harmonious, whether the work design is reasonable, and whether the benefit distribution is fair.
only by finding the real reason behind it can we prescribe the right medicine, dissolve the negative emotions and turn them into a controllable positive factor that can make the enterprise develop steadily, thus improving the organization and work efficiency.
3. In addition, enterprises can design some unique ways to relieve negative emotions according to their own situation. For example, Kodak has built a "humor room" to calm employees' emotions. The company has built four "humor rooms" for 2, employees in new york.
Among them, there is a library with all kinds of joke books, cartoon books, CDs, videos and tapes with humorous content; One is a conference hall that can accommodate 2 people, and many stills of humorous master Chaplin and comedian Cromax are arranged in the hall;
One is a toy room, which contains all kinds of devices to vent pressure, such as hanging bags designed after the image of someone, and employees don't have to pay compensation for throwing things in it; One is a high-tech room, equipped with all kinds of computer software and computers for private use.
these facilities can help employees relax and relieve stress. General Electric Company, on the other hand, promotes "silent meditation" among its employees to keep their psychological peace, and also employs silent counselors to guide employees to practice this method. As a result, the cost of mental illness treatment in the company was reduced by 27%, and the work efficiency of employees was greatly improved.
4. Finally, if conditions permit, enterprises can also make their own employee assistance plan (EAP); Including stress management, professional mental health, psychological crisis of layoffs, catastrophic events, healthy lifestyles, legal disputes, etc., aiming at comprehensively helping employees solve their personal emotional problems, reducing their emotional pressure and maintaining their positive mentality.
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