What do you mean you don't have the ability to joke?

Inspired by Disney Company, the author gives ten principles of informal consultation, which are well written and worth studying and practicing hard.

When I closed the book to review this article, many contents had long been forgotten. Fortunately, I remembered these three items:

Negative habits are several times easier to form than positive ones. The more common they are, the harder it is to change. It is not easy to overcome negative habits.

Only about 40% employees know the company's strategy and goals, and many people are more satisfied with what they have at hand, unable to combine personal development with organizational development, and finally show differences in work attitudes and give customers completely different experiences.

Faced with the same thing, different people will have different ways to deal with it, and the final result will be very different. People with a positive attitude will try their best to communicate with customers in a smarter way to meet and exceed their expectations. On the other hand, some people will try their best to kick the problem out.

Step out of your comfort zone and try to challenge old habits with new ones.

I am most afraid of three things: talking, singing and snakes.

Fear of snakes is easy to explain, so why target the first two?

When I was in middle school, I was laughed at by my classmates because I was tone-deaf. In college, I didn't get very good grades because I participated in a speech contest.

Because of my bad experience, I have been too passive in dealing with these two things for a long time, so I can avoid them if I can, especially before I prepare to give a speech on stage. I will worry about whether I will forget my words because I am nervous. I will worry about bringing a bad experience to the audience and so on.

But because of the relationship between social life and work, I want to change myself, so I choose to start with a speech, try to create some opportunities for display, and then seek feedback from my colleagues. In fact, things that I am very worried about rarely happen.

Teacher Xiao Lai said that patience is one of the most important abilities we need to cultivate in the process of growing up. Everything can't be done overnight, so we must persevere on the road to getting better.

Don't be afraid if your ability is not enough.