Do you think it's reasonable for a rider to be dissatisfied with the delivery upstairs, spit out the takeaway and compensate the customer 20 yuan?

The take-away service is now very developed, which brings convenience to the lives of ordinary people. Takeaway riders shuttle through the city, becoming a different landscape, and conflicts between riders and customers also occur from time to time. We all know that take-away riders are racing against time to deliver food to customers quickly. Recently, it was revealed on the Internet that a takeaway was dissatisfied with the delivery upstairs and spat on the customer's food. However, it is very unreasonable to pay 20 yuan for it.

No matter how dissatisfied the delivery staff is, they must have basic professional qualities. Each food delivery platform requires food delivery staff to deliver food to customers in time and try their best to meet customer needs. Spitting on customers' meals is extremely unsanitary, but it is irresponsible for customers' health. It is unforgivable to pay only 20 yuan. At the very least, this takeaway should make a formal apology to the customer and deeply reflect on his behavior. It is necessary for the platform to impose additional penalties.

Takeaway workers can avoid this behavior by communicating with customers in time. Everyone can understand the hard work of the takeaway. They hope to run more orders and earn more money, but they can't be dissatisfied because customers ask for food delivery upstairs. This mentality can easily lead to conflicts between takeout and customers. If the deliveryman communicates well with the customer before delivery and asks the customer to take the meal downstairs, I believe the customer will understand the difficulty of the deliveryman.

Now there are more and more take-away riders, but the quality is uneven. The bad behavior of spitting while eating is absolutely intolerable. Faced with such a situation, customers are extremely angry, and then all riders who sell abroad have psychological shadows. After online exposure, the impact on the entire take-away rider industry is enormous. When customers order, they will be very worried that the takeaway rider will spoil the meal. The take-away platform must seriously deal with this problem, so that customers can restore their trust in selling riders and save the image of the takeaway brother.