I am connected, but I can't access the Internet.

1. After the problem that the mobile phone is connected to the wifi and cannot access the Internet appears, first check whether it is a sudden problem of the mobile phone itself. You can close it, restart it, and then connect it again to see if this will happen again.

2. If it's not the phone, we can also restart the router or restore the factory settings of the router.

3. See if there is a red light on the router, or contact broadband customer service directly. Generally, there will be a number on the router, and then confirm whether there is any abnormality in the broadband account, such as arrears, recharge the broadband, and then try to dial up.

4. If the name of our wireless WiFi is Chinese, we can try to change the name and try again. It is suggested to change it to English or a combination of English and numbers to connect again.