Suning.cn official flagship store Tmall flagship store credible?

Extremely incredible! I bought Skyworth 65m9 in Suning from 2065438+2009 1 month, and I am going to change a big TV for my 80-year-old family before the Chinese New Year. Suning bought it on Tmall, 3599 yuan. The goods were delivered to Suning's home. At that time, the old man was at home, and he didn't say he wanted to open the box, nor did he sign any documents, let alone ask a professional to open the box. A few days later, we came back like children, thinking about unpacking. As a result, we found many cracks on the screen. I contacted Suning immediately. Two days later, Skyworth people came to check and had to power on the test, only to find that there was no power cord, remote control, manual and warranty card in the package. Then I found the power cord of the window cleaning robot for the workers. I saw a big crack when I turned it on, and I felt that I had to hit it with a hammer to have such a big and terrible crack. Skyworth staff left with the test sheet, let's find Suning. At that time, it meant that the broken screen could be sent back as a new machine, otherwise it would be impossible without those things (of course, he also said it was just a doubt). Then I communicated with Suning customer service for a long time. I always say feedback within 48 hours. After waiting for several 48 hours, Suning finally sent two people home by battery car. As a result, there was nothing in the power cord. After calling customer service, I said I couldn't take it with me, no matter what. If you contact customer service again, you will move out and open the box yourself at your own risk. It doesn't matter! I'll go! I know I swear to God, I won't believe that I didn't break it myself. Some people may suspect that I lost those things, but I want to say that if a senior engineer in a research institute can disassemble a TV box, then don't do it. Besides, 3599 just can't solve it (even if you put forward a plan, for example, I will admit that I will pay half of the money to change the screen). I completely smashed it with a sledgehammer of 18 kg, and nothing happened. You Suning just. Why talk about Skyworth? Because I seriously doubt the quality and packaging of Skyworth TV. Having said that, I still advise you: Brother, if you feel uncomfortable, try to buy Skyworth TV in Suning. Maybe I'll win the lottery. I'm bored to death!