What wonderful sellers have you met in the online shop?

Taobao sells only a lot of wonderful things. As the saying goes, only you can't think of it, and there is nothing that Taobao can't buy!

But as a small expert who has read a certain treasure for several years, in addition to often buying valuable goods from Taobao, he will be surprised and delighted to find that there are so many unexpected places in Taobao!

the unexpected thing about Taobao is not only that it has everything, but that it has all kinds of wonderful things.

Actually, it may have something to do with the category. I think the problems I have encountered here are relatively few. I'll say a few. The first one is annoying. As soon as the courier is sent out and the goods haven't arrived yet, it's nothing for him, but for our merchants, we need to lose a courier fee.

the second one, which is similar to the first one, is that the goods arrived, but he refused the express delivery. Our merchant also lost a freight, and there is no way to sell the returned goods for the second time, because the express delivery is sometimes violent.

the third one, the one that deliberately bothers you after receiving the goods, has nothing wrong with its own quality, but it just bothers you and then asks for a refund. Anyway, the other party insists that the merchant has a problem and makes the merchant bear the freight. In this case, it is necessary to bear two freight charges, the freight for going and the freight for returning, and the freight for returning is super expensive. Many people will say that you can join the freight insurance. Don't be silly. I'm sure I know better than you. I've calculated it carefully, and it's not cost-effective. After all, there are still very few customers, and freight insurance is charged for every order, and it may cost ten or dozens of dollars every day. Think about it yourself, and it's not cost-effective.

fourthly, this kind of person only applies for a refund, that is, they don't return the money, that is, if you are busy and don't pay attention to the after-sales problem, the system will automatically return it to the other party if you don't refuse. One of your stores is fine. I have more stores, and when there are not enough people, there will often be automatic refunds, and the goods and money will be empty.

Fifth, when applying for a refund, they detained the goods, then casually decorated them and sent an empty package back to return them, in order to eat them.

sixth, some buyers used seven days to return the goods without any reason, so they bought them back and used them, and then applied for a refund within this time. These are the wonderful customers I met, which is really painful for the merchants.