Seek a classic story about dining etiquette

An enterprise manager once said, "Once, I had lunch with the manager of a sales company." Whenever a beautiful waitress comes to our table, he always watches her walk out of the restaurant. I am very angry about this, and I feel insulted. I thought to myself, in his opinion, the waitress's leg is more important than what I have to say to him. He doesn't listen to me. He doesn't take me seriously at all. "

Comments:

Eyes are the windows of the soul, and respect is the principle of etiquette. The sales manager's eyes not only show disrespect for the partners, but also show the humble vulgarity from the heart: he regards the beautiful opposite sex more important than work and career, and he has no respect for others or himself at all.

Every civil servant should have a pure and noble heart. Only in this way can he win the trust, goodwill and respect of others and lay the foundation for good cooperation.

Second, the old lady and the "spouse"

A census taker asked an uneducated old lady when filling out the population registration form, "Do you have a spouse?" The old lady froze for a long time, but she couldn't answer. Someone nearby explained, "Did he ask if you have a wife?" The old lady suddenly realized this.

Comments:

In order to get the best communication effect, we must consider the understanding and acceptance ability of the other party and the cultural level of the other party, so as to use appropriate titles and words in a targeted manner. If you can't understand each other, let alone understand each other.

Third, because of a sputum?

This is a difficult negotiation.

In the end, Mr. Yue Se of the United States was annoyed and admired by his opponent, the director of a medical machinery factory in China. Director Fan is very familiar with the market of the upcoming "big infusion tube" production line. The equipment not only has high technical index, but also has low price. In China, Yue Se seems to have never met such a difficult and powerful negotiating opponent. He concluded that in the future, cooperation with the pragmatic factory director Fan would lead to a smooth career. So he convincingly accepted director Fan's low offer. "ok!" The two sides agreed to formally sign the agreement the next day. It is still early. Director Fan invited to visit the workshop. Workshop orderly, Yue Se nodded approvingly while watching. Walking, Director Fan suddenly felt a bug crawling in his throat, so he coughed and hurried to the corner of the workshop. Yue Se stared at Director Fan in amazement, only to see that he vomited one mouthful phlegm in the corner, and then wiped it with the sole, leaving a sputum stain on the painted floor. Quickly out of the workshop, regardless of the factory director Fan's efforts to retain, determined to go back to the hotel.

Early the next morning, the translator knocked on the door of factory director Fan and handed him a new letter: "Dear Fan, I admire your cleverness and shrewdness very much, but the scene of you spitting in the workshop kept me awake all night." With all due respect, the hygiene habits of a factory director can reflect the management quality of a factory. In addition, we will produce infusion tubes for treating diseases in the future. There is a proverb in your country: life is a big deal! Please forgive me for taking French leave, otherwise, God will punish me ... "

Director Fan felt that his head would explode with a bang.

Comments:

It is often said that great wisdom is informal. But others can see you like this, but you can't forgive yourself, especially in social activities. Because some sections just expose the gap in your manners. It is precisely what the other side attaches importance to that has formed a great obstacle to cooperation. The production of medical machinery has high requirements for the environment and the health habits of employees. Yue Se's "demanding" is not excessive, and it is the performance of being responsible for enterprises, products and the public. This also shows his scientific management and civilized cultivation level. In contrast, director Fan's level is poor. Although Director Fan has the ability to negotiate, the degree of civilization is too different. How can we achieve harmonious long-term cooperation?

Therefore, politeness is very important in social interaction.

Fourth, the old frog "takes a back seat"

The new director of a bureau gave a banquet to the old director who retired to the second line. A plate of fried frogs was served for dinner. The old director nodded with chopsticks and said, "Hey, bro, frogs are beneficial insects and can't be eaten." Without thinking, the new director blurted out: "Never mind, they are all old frogs, and they have retired to the second line." The old director suddenly changed his face when he heard this, and even asked, "What did you say? What did you just say? " . The new director tried to play a joke, but he let it slip, which hurt the old director's self-esteem and made him feel extremely embarrassed. The friendly atmosphere at the dinner table was completely destroyed. Fortunately, the secretary responded quickly and quickly said, "Old Chief, he said that you have retired to the second line. It is not appropriate to eat frogs." The atmosphere is a little relaxed.

Comments:

On the surface, it seems that the new director didn't notice the mentality of the old director and wanted to show some humor. As a result, this metaphor is self-defeating In fact, some of the ideas hidden in the new director's heart are involuntarily revealed because they are too proud. Therefore, no matter from the use of language, or from the perspective of personal thought, quality and personality, the new director is not cultivated.

From the etiquette requirements in conversation, we should pay attention to each other's psychological taboos and say different things to people with different moods. In the Family Instructions of the Qing Dynasty, we said, "Don't talk about what frustrated people like."

There are no masters here, only doctors.

A college student, clutching his left lower abdomen, ran to the infirmary and said to the doctor, "Master, I have a stomachache." The doctor sitting in the consulting room said, "There are only doctors here, not masters. Please go to the student canteen to find the master. " The students blushed to the ears.

Comments:

The names of cultural people must be clear, so as to reduce embarrassment, which not only reflects their own cultural level, but also respects others. Of course, as a doctor, we should also pay attention to service attitude and etiquette. Be tolerant of customers' inappropriate language and criticize each other in a euphemistic tone.

Sixth, the soprano on the phone

An acrobatic troupe plans to perform in America next month. Liu Ming, head of the art troupe, asked the Municipal Cultural Bureau for instructions on this matter, so he dialed the telephone of the office of the director of the Cultural Bureau.

But the phone rang for more than half a minute, and no one answered. Liu was wondering when suddenly an impatient soprano came from the other end of the phone: "What's the matter?" Liu Ming paused and thought he had dialed the wrong number: "Excuse me, is this the Cultural Bureau?" "Nonsense, you don't know where you are calling?" "Oh, hello, I'm from City Song Song and Dance Troupe. Is director Wang there? " "Who are you?" The other party asked angrily. Liu Ming muttered to himself, "My name is Liu Ming, and I am the head of the Acrobatic Troupe."

"Liu Ming? What is your relationship with our director? "

"Relationship?" Liu Ming was puzzled by Zhang Er monks;

"I have no personal relationship with Director Wang. I just want to ask about the performance of our group abroad. " "Go abroad to perform? Director Wang is not here, please call again another day. " Before Liu Ming could say anything, the other party hung up the phone.

Liu Ming felt as if he had been teased, and he didn't return to absolute being with the phone for a long time.

Comments:

In the above-mentioned cases, the female comrades of the Cultural Bureau were lazy when answering the phone, and their tone was blunt and rude, giving people a sense of arrogance. This not only affects the normal handling of official business, but also greatly damages the image and status of national civil servants in the eyes of the people.

Seven, visit

A city in the south formed a "twin cities" with a foreign city five years ago. On the occasion of its fifth anniversary, the city was invited to visit. In order to make the visit abroad go smoothly, the city appointed a deputy mayor to organize the visit.

The deputy mayor is very experienced. He first put forward a list of tourists, and conducted targeted training for all tourists to understand the politics, economy, culture and customs of the city. In addition, he also assigned work to all visitors, and assigned them work such as team leader, liaison, translation, accommodation and security. Become an individual, and assign tasks such as asking questions, recording, video recording, and taking pictures to people.

Finally, he also invited etiquette experts to teach all the members the etiquette norms for visiting abroad, and made specific provisions on the dress, communication and entertainment of the members.

After the delegation's overseas visit, foreign friends praised the members of the delegation for their performance during the visit.

Comments:

The so-called visit refers to the planned and prepared field observation of specific projects. The vice mayor arranged the visit in an orderly way, especially made the etiquette training and requirements more specific, which was well received by foreign friends and reflected the good image of our civil servants.

Please salute the national emblem.

In World War I, an American black major officer and a white soldier met on the road. The soldier didn't salute when he saw that the other side was black. When passing by, he suddenly heard a deep and firm voice behind him: "Please wait a moment." The black officer said to him, "soldier, I don't mind your refusal to salute me just now." But you must understand that I am an army major appointed by the President of the United States, and the national emblem on this military cap represents the glory and greatness of the United States. You can look down on me, but you must respect it. Now I want to take off my hat to pay tribute to the national emblem. "The soldier finally saluted the officer. This black man was Benjamin Davis, who later became the first black general in American history.

Nine, eat like this

When going out to a banquet with colleagues, Jiang Kemei, director of the Finance Bureau, was criticized as impolite.

At that time, in order to enjoy himself at the party, Jiang Kemei began to eat, and then repeatedly relieved his "burden". He loosened his tie first, then his collar button, his belt and rolled up his sleeves. Finally, he quietly took off his shoes. What is particularly unpleasant is that Jiang Kemei always likes to smack his lips intentionally or unintentionally when eating, and when eating, he will make a loud noise, which is "wave after wave" and "wave after wave".

Jiang Kemei's behavior at the banquet not only shocked the people around him, but also made his colleagues feel ashamed. Everyone accused Jiang Kemei of losing his own people, his company's people and everyone's people.

X. Visit

Zhang Lin is an official of the Municipal Foreign Affairs Office. On one occasion, the leader asked him to be responsible for contacting a delegation from a certain country to visit this city. In order to show respect for each other, Zhang Lin decided to visit each other at their hotel.

In order to avoid being in a hurry, he made an appointment with the other party by phone and told him the length of his stay. Later, he decorated his appearance and appearance, and prepared some postcards of the city as gifts.

At this time, Zhang Lin arrived as scheduled. After entering the door, he greeted each other and shook hands with each other as a gift. Then he made a brief self-introduction and handed in business cards and gifts in both hands. After a brief greeting, he came straight to the point, made clear his purpose, discussed it in detail and shook hands and left.

As a national civil servant, Zhang Lin's above performance conforms to the routine etiquette of meeting and shows his well-trained communication style.