What complaints do training institutions fear most if they don’t refund fees?

1. Complaints about private education and training institutions can be made to the local Civil Affairs Bureau and Education Bureau.

2. Complaints to official education and training institutions can be made to the relevant departments of the local Human Resources and Social Security Bureau or Education Bureau.

3. No matter what type of educational institution has illegal activities, you can report it through the "315 "Voice of Consumers" platform.

4. Defend yourself in accordance with the law through judicial channels

Points to note:

1. Negotiate directly with the person in charge of the institution, which can be the legal representative or the principal of the branch. Do not always negotiate with the sales staff below. Or consultation by academic staff is ineffective and wastes time.

2. During the negotiation process, it is necessary to speak clearly, be reasonable, and argue with reason.

3. During the negotiation process, pain points and key points need to be grasped, such as false propaganda, running a school without qualifications, collecting payments from private accounts, not issuing invoices, etc.

4. Negotiation and complaints are used together, and negotiation and litigation are sometimes used together. A phone call from the competent authority is more effective than anything else. Sometimes the money is refunded immediately after receiving a summons from the court.