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In order to further improve the service quality, pay attention to the good image of the work. The following is the service commitment let
Excellent model essay of work service commitment letter?
In order to further improve the service quality, pay attention to the good image of the work. The following is the service commitment let
In order to further improve the service quality, pay attention to the good image of the work. The following is the service commitment letter I brought to you. Welcome to read the reference. Let's have a look!
Examples of five service pledges 1
Service concept: one-day commitment and a hundred-year trust.
Service tenet: what's going on in the world, the customer's business is the first priority.
Service promise: once you choose, you will feel at ease every day and be warm and careful every day.
Every day, I have a sense of innovation and a professional standard.
There are wonderful results every day, and customers are in my heart every day.
With the improvement of people's living standards, more and more consumers buy LCD and plasma flat-panel TVs. In recent years, flat-panel TV has become the mainstream of consumption.
In order to solve the problem that flat-panel TVs can't be bought and repaired, our company provides LCD TV screen replacement, vertical line repair, scratch repair, bright spot and dark spot repair for wholesalers in line with the business philosophy of doing things with conscience and achieving a happy life. Repairable joint venture and domestic famous brand TV. Our aim is to quickly repair the TV repaired by our company, so that customers can sell it here and avoid a lot of capital precipitation and corporate losses; We will use honest logistics to deliver the repaired machine to your hands at the first time.
Example 2 of Five Service Pledges
First, government information disclosure.
According to the work and service contents carried out by our bureau, timely publicize or disclose relevant policies and service plans in the form of exhibition boards, bulletin boards, windows, electronic display screens, websites and WeChat platforms. Efforts should be made to make the publicity policy a household name, the policy of benefiting the people a household name, and the procedures are clear at a glance. At present, the main functions and services are:
major function
* * * 1 * * * implements the policies of the state, province and city on basic medical care, unemployment, work-related injury and maternity insurance, and is responsible for managing and handling the medical care, unemployment, work-related injury and maternity insurance business of enterprises, institutions, social organizations, private non-enterprise units and their employees and retirees in cities and towns within the administrative area of our city.
* * * II * * Organize social insurance registration, be responsible for social insurance coverage, review social insurance payment declaration, carry out social insurance premium collection and payment review, and go through the formalities of establishment, interruption, transfer, continuation and termination of social insurance relationship. Establish social insurance payment records and business data.
* * * Three * * are responsible for the collection and management of social insurance funds, pay various social insurance benefits, and consciously accept the supervision of society and relevant functional departments.
* * * IV * * Establish and improve the system of social insurance accounting and statistical statements, and collect, sort out, store and manage social insurance statistical data and information in our city in accordance with the relevant national policies and regulations on social insurance financial management.
* * * Five * * Carry out social insurance policy propaganda, strengthen investigation and study, and often go deep into grassroots service enterprises to understand the situation, formulate measures and solve problems.
* * * Six * * * Seriously handle other tasks assigned by superiors.
service content
* * * A * * urban basic medical insurance payment and treatment payment.
* * * II * * Management of special chronic diseases in urban basic medical insurance outpatient department.
* * * Three * * * Medical treatment in different places and social security card processing.
* * * Four * * * Pay the premiums and benefits of work-related injury, unemployment and maternity insurance.
* * * Five * * * Social insurance relationship changes, and the relationship is transferred to * * * and transferred out of * * *.
Second, serving the masses is the top priority.
When clients come to consult and handle business, they will be given priority to receive clients so that they can be handled as soon as possible. The window staff shall not make the client wait for reasons such as not working hours, sorting out information, and making work calls.
Three, the implementation of the first question responsibility system, one-time notification system and time-limited completion system.
When consulting policies and handling affairs for clients, we should know the clients' consulting intention and personal situation in detail, patiently and meticulously explain the policies or handling procedures, so that the clients can fully understand the policies and handling procedures, and implement the first inquiry responsibility system, one-time notification system and limited time settlement system, so as to satisfy the masses as much as possible and let them run less wrongfully.
Fourth, civilized language.
Be kind to the masses, treat people with courtesy, treat people with affection, use civilized language, put an end to service taboos, complete all the information at one time, firmly establish the idea of serving the people wholeheartedly, and truly achieve the goal of using power for the people, benefiting the people and loving the people.
Verb (abbreviation for verb) respects the client.
Warmly receive the masses, listen carefully to statements, answer questions patiently, and publicize policies seriously. Listen patiently to the questions and demands put forward by the masses who come to work, and try their best to help them solve or explain in time without delay. Do in the whole service process, always can't have disgust and impatience.
Intransitive verbs abide by professional ethics
Firmly establish a legal concept, adhere to the law, policy and system. Staff should establish a good mental outlook and noble professional ethics, be proactive, pioneering and innovative, and serve the masses wholeheartedly.
Seven. Compliance with laws and regulations
Consciously abide by national laws, regulations and relevant policies. In accordance with the discipline requirements of the window units in Ministry of Human Resources and Social Security and the "Ten No's" requirements of the cadres of the Municipal People's Social Security Bureau, we should be strict with ourselves, distinguish between public and private, be honest and upright, correctly handle the relationship with the clients, and not seek personal gain.
Eight, establish a good image
Dress neatly during working hours, gfd is clean, and show a good image of social security workers.
Welcome clients and people from all walks of life to supervise and criticize the work of our bureau and put forward opinions and suggestions.
Example 3 of Five Service Pledges
In order to gather wisdom and strength to win the battle against poverty and give full play to the role of top-notch talents in county management in the economic and social development of our county, the talent office of Pucheng County Committee decided to carry out the activity of "boosting poverty alleviation and highlighting top-notch talents" in the county.
As a representative of the Fifth People's Congress of Weinan City, the seventh batch of outstanding county management talents awarded by Pucheng County * * * County Committee, Zhang Sanxing led the lawyers of the whole office and made a solemn commitment to the people of the county with his professional expertise:
Vision Wei Law Firm provides all poor households in the county with free legal services, free consultation, free books generation and free litigation agent, deeply interprets national policies, and clears the ideological shackles for developing their own economy.
Time: April 20 17 1 day to the day when Pucheng got rid of poverty.
This free legal service activity is true and effective. I hope the villagers in the county can tell each other, let those who need to know know and let those who need help get help.
Vision Wei Law Firm: East of the county court in the west section of Yan 'an Road, Pucheng.
Telephone:
E-mail:
Example of five service pledges 4
Serving students' healthy growth and parents' peace of mind is the purpose of Guangzhou Weiming School. In order to effectively improve the quality of education services in our school, and urge our teaching staff to continuously improve the service quality and service level, we hereby make the following commitments to parents:
First, care for every student and be responsible for the child's life.
1. Adhere to positive education and patient education, never give up or abandon any student, and never insult, discriminate, punish students physically or punish them in disguised form.
2. Urge students to work and rest on time, concentrate on lectures, finish homework on time, let students answer questions, and strive for every student to make progress on the original basis.
3. When a student is seriously ill, the life teacher or the class teacher is responsible for escorting him to the hospital, making relevant nursing arrangements and informing his parents within 1 hour.
4. If students fail to arrive at school on time or leave school privately, the class teacher must inform parents within 1 hour and take corresponding measures to find out.
5. Teachers do not charge students for personal tutoring, and it is strictly forbidden for teachers to pay for tutoring.
Second, respect every parent, serve parents, and be honest and obedient.
6. The class teacher or teacher should keep in constant contact with parents and report the children's study and life at school at least once a week by telephone, letter, WeChat, visiting reception or home visit.
7. The class teacher or subject teacher must inform the parents of his * * * * * * and contact time * * *, and shall not refuse to answer or answer the phone of the parents. During office hours, the telephone is open at 8:00-2 1:00. If they can't answer the phone because of the class meeting, they should call back in time after the class meeting.
8. Listen to parents' opinions and suggestions with an open mind, and implement the "first question responsibility system" for parents' reasonable questions. Teachers must have answers and answers and reply after asking for instructions.
9, parents visit, warm reception, it is forbidden to reprimand, blame parents.
10. Class teachers and subject teachers are not allowed to accept or borrow money or things from parents or students, and it is strictly forbidden to ask for money or things from parents or students in disguised form.
If our service fails to meet the above commitments, parents are welcome to call the school's complaint telephone number. The school will give the following four treatment results to the relevant teachers, workers or cadres according to the seriousness of the case and the relevant provisions of the higher education administrative department and national laws and regulations:
*** 1*** critical education; * * * 2 * * informed criticism, cancel the performance of the month; * * * 3 * * yellow card warning, demotion; ***4*** removed from office.
The school has established the following * * *, accepting the public supervision of parents and society!
School principal telephone:
Five examples of service commitment
In order to effectively change the work style, improve administrative efficiency, enhance service awareness, improve work efficiency, better serve the construction of a strong city and a "happy Xinxiang" in the Central Plains Economic Zone, and serve grassroots trade unions and cadres and workers, we solemnly promise to the whole society:
1. Adhere to the principles of administration according to law, objectivity and fairness, pragmatism and efficiency, openness and transparency, and democratic supervision, earnestly perform their duties and actively serve the masses.
2, in order to strive for "five" organs * * * learning, research, practice, innovation, saving * * * as the goal, constantly improve and perfect the rules and regulations of the Municipal Federation of Trade Unions, and earnestly do a good job in the construction of the party's work style and clean government of leading bodies and government cadres; Vigorously advocate eight aspects of good atmosphere among cadres and workers in various organs, earnestly strengthen the construction of work style, and create a pragmatic, pioneering and innovative image of the city general manager.
3, a clear deadline. In the process of applying for golden autumn scholarship, helping the poor, receiving letters, calls, visits and various trade union members, all matters within the scope of responsibilities of the unit shall be settled within 3-5 days from the date of acceptance. Special circumstances shall not exceed 10 days.
4. Improve service quality. Polite, civilized, enthusiastic service and kind attitude. Government officials should speak civilized language when accepting visits from the masses and grass-roots units. Be active and enthusiastic in handling all kinds of affairs and actively provide convenience. If it is impossible, you should do a good job of explanation.
5. Establish, improve and fully implement the first inquiry responsibility system, post responsibility system, open government affairs and service commitment system, time-limited completion system, one-time notification system, performance appraisal system and fault accountability system. Give priority to solving matters related to the living arrangements of employees, and provide quality services for matters handled by the unit.
6, serious discipline, honest politics. Don't abuse power for personal gain, don't eat, don't take, don't get stuck, don't pass the buck. Any complaints involving the violation of discipline by the staff of this unit will be resolutely dealt with according to relevant regulations once verified.
7. Guide the broad masses of cadres and workers to establish the concept of lifelong learning, carry out in-depth reading activities, on-the-job learning activities and social practice activities, and continuously improve the comprehensive quality of the broad masses of cadres and workers. Actively carry forward socialist core values and vigorously carry out ideological and moral education activities with the theme of socialist "concept of honor and disgrace" and national unity education project; Education guides workers to establish a correct outlook on life, values and world outlook, maintain the stability of Xinxiang and build a harmonious socialist Xinxiang.
8. Do a good job in the selection and recommendation of advanced collectives and individuals such as national, provincial and municipal model workers, model workers' homes, civilized demonstration posts for female workers, May 1 Labor Medal, and Worker Pioneer, and implement the publicity system for candidate collectives and individuals.
Warmly welcome the broad masses of workers to supervise the work of the Municipal Federation of Trade Unions and put forward their opinions and suggestions.
The complaint method is as follows:
Telephone:
E-mail:
Website:
WeChat official account: Xinxiang Federation of Trade Unions
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