Give me a hand! Who knows what laundry customers need to know! ! Thanks in advance.

1. Customers choose a laundry, depending on whether the operator posts the business license, service items, charging standards, complaint telephone numbers and other contents in a conspicuous place in the store.

2. When customers send laundry, they should express the service content and the situation of the parts where the clothes stains are located to the operators.

3. The operator should operate according to the washing mark on the clothes; Operators must obtain customers' approval when making washing suggestions based on clothes; Clothes without washing marks must be operated according to the washing method agreed by customers.

Customers should take out all the things in their pockets before washing clothes.

5. Precious ornaments or buttons that are easy to corrode in dry cleaning clothes should be taken down by customers themselves or by operators.

6. For high-grade and expensive clothes with a value exceeding 1000 yuan, the customer may agree with the operator in writing to adopt the value-preserving fine washing service, and the value-preserving fine washing fee shall not exceed 5% of the customer's clothing quotation.

7. For the clothes requiring urgent service, 50% of the laundry fee will be charged for the clothes taken the next day, and 100% will be charged for the clothes taken the same day.

8. If it is not collected within the time limit, if it is stored for more than one month, it will be charged one yuan per piece every day, and the operators who have stored it for more than one year have the right to deal with it; If the operator fails to pay within the time limit (except for special circumstances that need to inform the customer in advance), he will also compensate the customer at one yuan per piece per day.

9. Customers should indicate their name, address and telephone number on the clothing claim form; If the clothes claim card is lost, you should immediately contact the operator to report the loss and bring your ID card to collect the clothes.

10. Customers should check the quality of clothes on the spot when they pick them up. If you find any laundry quality problems, raise them face to face and both parties will negotiate to solve them. Overdue is invalid.

1 1. If there is a laundry quality dispute between the customer and the operator, both parties can settle it through consultation, or they can complain to the consumers' association, conduct laundry quality appraisal through the washing and dyeing industry association, or bring a lawsuit directly to the people's court.