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China Unicom Customer Service Terms

Service language requirements: the tone of the last word of each sentence requires all to rise, to be emotional and energetic; Please communicate with users with a smile, "Let users hear our smile".

When the phone is connected: Hello, it's my pleasure to serve you!

2. When the user needs to wait on the way to answer the phone: Please wait a moment! I'll check it for you right away. Please don't hang up when you hear the music, okay?