Three personal summaries of gas station employees

Article 1

Along the way, walking in a hurry, 20XX has quietly waved goodbye to us before we know it, and ushered in a brand new 20XX year to look back. I have gained a lot of insights from my work and life at the Jiashao gas station in the past six months; I remember that when I first entered the station, I was always worried that I would not be qualified for the job, and sometimes it was not natural to speak to customers. The stationmaster would always encourage us to be more courageous, and after a period of time we got used to working at a gas station. Talking about how easy it is to refuel is not simple. It seems as simple as just inserting the oil gun into the fuel tank. However, people often add the wrong oil, causing serious consequences. Cause unnecessary losses to yourself and the site. Ask again and again, and be responsible for yourself and others.

The importance of safety work for gas stations is self-evident. Therefore, our station always regards safety work as the top priority, which is highlighted in the following aspects: First, from an ideological point of view, we strive to improve the overall safety work. Safety awareness, talk about it in every meeting, always remind each other, supervise each other, and effectively improve the safety awareness and skills of personnel; secondly, from the institutional perspective, strictly implement the various safety management system regulations issued by superiors, and strictly implement safety system management, For example: it is forbidden to refuel in plastic buckets, it is prohibited to refuel during thunderstorms and lightning, etc.; thirdly, from the inspection point of view, frequent inspections, rectifications, and elimination of hidden dangers are carried out. We insist on conducting safety inspections every day, and insist on safety inspections when station staff hand over their shifts. We found that refueling guns, If there is leakage inside the tanker or the metering hole, handle it promptly to eliminate various hidden dangers; fourthly, from the maintenance of equipment and facilities, pay attention to care, maintenance and prevention, do a good job in all safety work, and focus on Safety work such as fire prevention, freezing prevention, and robbery prevention has been completed.

In terms of hygiene, we clean the station every day and clean the garbage from time to time throughout the day to keep the station clean. In order to avoid the phenomenon of scattered, chaotic and stalled items, we have standardized and detailed requirements in terms of the placement of items on the station, housekeeping, environmental sanitation, accounting and various records, etc., which has promoted the further standardization of various managements. Improvement of website appearance.

In our gas station, we focus on quality service and strive to win customers. We are warm and considerate to every customer who comes into the station, and are warm and considerate; life cannot be without it. Smile, service is inseparable from smile. Smiling is very simple, because everyone is born to smile, but it may not be easy to keep smiling all the time, even when you are in a bad mood. This requires us to regulate our emotions well so that it does not affect our work. It is also a happy thing for customers to feel refueled!

In the new year, I will work hard to correct my shortcomings, strive to do everything well, and provide customers with better services.

Chapter 2

Along the way, in a hurry, XXXX year has quietly waved to us goodbye and ushered in a new XXXX year. Under the bright "jewel flower", I look back on the work and life of the past year, and I have a lot of insights. I am usually so busy that I don’t have much time and opportunity to sit down and summarize the work I have done. At the end of the year, I should calm down to summarize the gains and losses in the year’s work, find my own shortcomings, and make arrangements and plans for the next year’s work. It is very necessary. Therefore, I summarize the work of this year as follows:

XXXX is a year of different meanings for all Chinese people. There is the sorrow of the Wenchuan earthquake in Sichuan and the infinite pride of the Beijing Olympics, as well as the global economic crisis. Huge pressure. But this spring I was very fortunate to work at Dalian XX gas station. Although the job only lasted for more than half a year, only those who have experienced it personally can understand the fun. What's more important is that I have gained a lot of knowledge from being a "rookie" to becoming more mature, which can be said to have benefited me a lot.

Dalian XX gas station is a medium-sized gas station. The main members of the station are: station manager, measurer, accountant, safety officer and four refuelers. The establishment of a gas station is also quite simple. The core part is composed of four blocks: the first block is the refueling area, the second block is the oil tank area, and the third block is the office hall. The fourth block is the staff restaurant.

In the pre-job training, I learned all aspects of knowledge about Chinese petroleum companies. PetroChina is China National Petroleum Corporation, one of the largest domestic companies in terms of sales. It and Sinopec are two independent companies and cannot be confused with each other.

In XX's ranking, PetroChina ranks among the top 500 companies in the world, ranking 52nd, while Sinopec ranks 63rd. PetroChina is a partner of the Beijing Olympic Games in XX. The company's purpose is "contributing energy and creating harmony"; its corporate spirit: patriotism, entrepreneurship, pragmatism and dedication. PetroChina’s core business and management concepts: integrity, innovation, performance, harmony and safety. The service tenet of PetroChina gas stations: to provide customers with full-service, comprehensive, whole-process and whole-hearted services. The service of the gas station; the quality is up to standard, the measurement is accurate, the environment is clean, healthy and safe, and it is convenient and fast.

When I came to work at Dalian XX gas station, station manager X, squad leader X, and safety officer Wu X emphasized safety issues the most. Various slogans are posted on the four large pillars in the refueling area: "No smoking", "No cell phones allowed", "Turn off the engine and refuel", etc. It is intended to remind everyone entering the gas station that safety comes first. These safety education can be regarded as the first "general education class" taken after arriving at the gas station.

To work at a gas station, you must first learn to refuel. The standardized refueling operation is called the "Thirteen Steps of Refueling". On the first day of work, webmaster X sent squad leader X to teach me. She showed us first and corrected our mistakes from time to time. I also learned a lot. The so-called Thirteen Steps to Refueling: The first step is to stand and greet. The second step is to guide the vehicle. The third step is to open the car door. Step 4: Say hello with a smile. The fifth step is to ask enthusiastically. Part 6, open the fuel tank. The seventh step is to reset the preset to zero. Step eight, pick up the gun and refuel. Part 9, put the gun back and reset. Step ten, simply clean the car. Step 11, prompt for payment. Step 12: Farewell politely. The thirteenth step is to organize and clean. I have to do every action of these thirteen steps in place. It is indeed not an easy task to follow the standards. I have also made some mistakes: for example, oil leaked when refueling, but the driver broke the meter of the refueling machine due to a moment of negligence. Fortunately, no one was injured and no major accident was caused. The matter was basically resolved through the handling of Station Manager X and the driver’s patient negotiation! Here I am very grateful to her, our respected webmaster X!

The second thing about working in a gas station is issuing invoices. According to my own experience, when issuing invoices, you need to be careful, especially the small things, you must pay attention to them. If you are not careful, you will give some people with impure thoughts and motives the opportunity to make false accounts. In short, you should probably pay attention to the following aspects: 1. When filling in the amount, it must be case-sensitive and cannot be altered, otherwise it will be invalid. Second, there must be a cap before filling in the amount. 3. Pay attention to the unit you fill in and the date of invoicing. When issuing invoices, we also need to pay attention to speed, which must be fast and accurate.

I was initially a little impatient during the service with my driver friends, and even reached the point of taking action. Through the criticism and patient education of webmaster Smile. Smiling is very simple, because everyone is born to smile, but it may not be easy to keep smiling all the time, even when you are in a bad mood. The "jewel flower", the symbol of PetroChina, needs to be cherished by every employee. If you don't know what to do, show your eight teeth and smile! As long as our smile can be as natural as breathing and as bright as the sun, the "Gem Flower" will surely shine in the land of China. "Contribute energy and create harmony." Let us tell customers with a smile, touch customers with a smile, and create value with a smile.

Working at XX gas station in XXXX, I learned more or less something. Both in terms of theoretical knowledge and social knowledge, I have gained a lot. Maybe one day I will leave my beloved gas station job, but the people I deserve to thank, the people who help and educate me are But you can't forget things in life!

In XXXX, I will approach my work with a new attitude, learn from the hard-working spirit of "Iron Man" Wang Jinxi, and abide by the company's six major prohibitions. 1. It is strictly forbidden for special operations personnel without valid operating certificates to work. 2. It is strictly prohibited to operate in violation of operating procedures. 3. It is strictly prohibited to engage in dangerous operations without a ticket. 4. It is strictly prohibited to take off duty, sleep on duty and work under the influence of alcohol. 5. It is strictly prohibited to transport civil explosives, radioactive sources and hazardous chemicals in violation of regulations. 6. It is strictly prohibited to give instructions in violation of regulations or force others to work in violation of regulations.

Be dedicated to your job, serve customers with a smile, enthusiasm and courtesy, "people-oriented" and "start from the heart". Listen to the leadership of Webmaster X and obey the command of Webmaster X! Say "no" to a series of violations! I hope Webmaster Yan and Leaders, please see that I am taking practical actions~~!

Chapter 3

Along the way, I walked in a hurry, and I didn’t realize that the years were quietly waving to us. Farewell. Looking back on my work and life over the past year, I have gained a lot of insights. I am usually very busy and do not have much time and opportunity to sit down and summarize the work I have done. At the end of the year, I calm down and summarize the gains and losses in the year's work. It is very necessary to make arrangements and plans for the work in the coming year based on my own shortcomings. I summarize the work of this year as follows:

1. Ideology

Since starting work, Under the careful cultivation and guidance of the unit leaders, through their continuous efforts, they have achieved great development and huge gains in terms of ideology, study and work. Ideologically, they adhere to the four basic principles and support the party's policies. Consciously abide by various laws and regulations and various gas station rules and regulations, conscientiously study management standards, and actively carry out innovation.

2. Work aspects

Be able to endure hardship. Be hard-working, conscientious and responsible, and improve your understanding of the importance of gas station work under the enthusiastic guidance of colleagues. The normal operation of the gas station is closely related to the work of the comrades at the gas station, no matter what problems are encountered, no matter what happens. Regardless of the problem, I need to humbly and sincerely ask for advice, summarize and reflect at any time, and absolutely do not allow self-deception and let others think that you are a very smart person. Gas stations do not need such smartness. In this type of work, it is wrong to not be serious about yourself. I am not responsible for my life and I am not responsible for the national property.

It is inevitable and necessary that work should have different priorities at different times. I must not only understand but also actively cooperate. Abandon personal interests, apply my intelligence to learning technology, use my abilities as a team, and do not engage in personal expressionism. This will not only harm the company, but also harm myself.

In order for the work to proceed smoothly, our division of labor is not meant to work hard, but it is precisely because of this that we need to help each other and check each other, but the strength of one person is never enough. Everyone has the ability to see it. Not only must you use your own strengths, but you must also know the strengths of others. Use your actions to prove yourself and conquer everyone with your achievements.

As the saying goes: "Live until you can." I have been strict with myself in all aspects and worked hard to improve myself so that I can adapt to the situation of social development more quickly. By reading a large number of moral cultivation books, I have the courage to dissect myself, analyze myself, and face myself. , improve one's own quality in order to complete the work tasks with quality and quantity.

In short, I have achieved certain results in the past year, but compared with the requirements of my superiors, there is still a certain gap. I will do my best in the future. Continuously strive to overcome and improve at work.