How to write a summary of personal work in e-commerce

How to write five personal e-commerce work summaries

With the rapid development of e-commerce, how to do this work well needs our test. Write a summary first to pave the way for future work. The following is how to write the personal work summary of e-commerce I brought to you, hoping to help you.

In order to further accelerate the development of rural e-commerce and conscientiously implement the requirements of the municipal party Committee and the municipal government on the development of e-commerce, with the promotion and support of policies at all levels, rural e-commerce in _ _ town has developed rapidly this year. In 20 years, the Party Committee and government of our town attached great importance to it and actively promoted the benign development of rural e-commerce. The development of rural e-commerce in our town is summarized as follows:

I. Specific developments

(1) Strengthen understanding and encourage development. Government leaders attach great importance to the development of e-commerce in this town. The whole town unified its thinking, formed a * * * understanding, seized the opportunity, innovated ideas, integrated resources, strengthened guidance for self-employed individuals and business leaders with good business development in our town, and encouraged them to develop e-commerce; At the same time, call on young government comrades to take the lead in serving rural e-commerce work. We have strengthened cooperation with major well-known e-commerce brands, introduced some related chain platforms of e-commerce networks such as Langzhongmei Electrician, JD.COM, Tmall, Taobao, and postal shopkeeper, and established an e-commerce service center. With the deepening of poverty alleviation work, our town has built five new rural e-commerce service points in poor villages in the province, which has activated the development of rural market economy in our town and effectively promoted the rapid popularization of rural 4G networks and the Internet. College students and young people are making effective use of mobile terminals to become the first participants in rural e-commerce.

(2) Expand publicity and strengthen training. Our town organized the whole town 14 villages (residences) to actively expand the publicity of various preferential policies for rural e-commerce through various meetings, broadcasts, slogans, leaflets, WeChat, SMS, etc. Encourage the participation of cadres and the masses, ensure that policy propaganda is in place, and create a good e-commerce atmosphere. Provide technical support for interested people, make full use of training opportunities and places in the city, encourage participation in municipal e-commerce business training, and strengthen business guidance. Each village implements 1 rural e-commerce business information officer to take the lead in learning and participating in rural e-commerce related businesses. Make use of the employment training regularly carried out by the town labor and social security office to actively popularize e-commerce knowledge education.

(3) Irregular follow-up and steady development. Our town closely followed the in-depth development of precision poverty alleviation in rural areas, made great efforts to increase investment, and established rural e-commerce service points in poverty-stricken villages in five provinces, further ensuring the construction of positions, networks and related hardware, which operated normally and provided convenient services for farmers in mountainous areas. We will actively strive for relevant projects and financial support, conduct follow-up training for rural e-commerce in our town from time to time, and strive to be "stable and affordable". And use the network, conferences, town and village broadcasts, slogans, leaflets and other media to vigorously promote, help shops to promote in many ways, improve their awareness, actively solve operational problems, and ensure the steady development of e-commerce in our town.

Second, achievements.

With the professional guidance and policy support of relevant departments at the municipal level and the great attention of the town party committee and government, the rural e-commerce in our town has made remarkable progress. At present, our town has built the Tesco online mall service center in Langzhong Meitong Township, five rural e-commerce service points in poor villages, and two online stores of agricultural enterprises such as Dongsen Goat. Some e-commerce chain platforms have been used by some self-employed, broadening the sales channels of agricultural special products in our town, with sales reaching 300,000 yuan, driving more than 20 people around to find jobs. We also established the WeChat group of Langzhong JD.COM Department Store, which strengthened the exchange of experience and information among relevant farmers.

Third, the next step

(A) the use of location advantages, improve the basic conditions. At present, rural e-commerce in our town is still in its infancy. _ _ The traffic in the town is more convenient. At present, there are 7 express delivery companies in China, including Zhongtong, Shentong, Tong Yuan, Dayun and Best Express. However, courier companies can't afford fast and big agricultural products. Our town will actively attract investment and strive to improve logistics conditions. Actively introduce low-cost logistics companies, further improve the coverage of logistics distribution in the town, increase logistics service institutions, and strive to reach more than 60% coverage. Efforts should be made to improve infrastructure conditions and promote the export of agricultural products.

(2) Strengthen publicity and training to guide farmers to carry out online marketing. First, increase communication cooperation and smooth the whole town network. WiFi connection network was installed in 0/4 village-level activity positions in the whole town/kloc-to gradually cover the whole town, and e-commerce service points were built in each village. Increase the online publicity of our town's industries and local products, establish a convenient inquiry and online sales platform, improve the popularity of local products and expand the sales channels of our town's products. Second, increase publicity through government portals, official government affairs WeChat, Weibo and various e-commerce platforms, hang billboards on urban main roads, increase publicity and raise awareness of e-commerce; Integrate resources and invite experts for training. Excavate the characteristic industrial chain, and gradually realize the full coverage of online transactions of pigs, mutton sheep, beef cattle, eggs, vegetables, fruits, aquatic products and bamboo weaving in our town, effectively improving the rural income of the town.

How to write a personal summary of e-commerce (Selected Part II) Time flies, and a semester has passed in an instant. I am in charge of e-commerce practice courses in 1 1 science and engineering accounting class this semester. Looking back on the teaching work this semester, I also successfully completed the task. In the process of teaching, I have enjoyed the joy of harvest, but there are also some problems. Apply the experience gained from work to the future teaching, improve the problems encountered, and let yourself clear your mind and avoid them in the future teaching. According to the actual situation of teaching, make the following summary:

First, the implementation of the teaching plan

At the beginning of this semester, by studying the school work plan and the work plan of the Academic Affairs Office carefully, the objectives, tasks and time of the semester work were defined. Combined with the current situation and characteristics of e-commerce and the relationship between international business specialty and e-commerce, according to the requirements of e-commerce practice course, a detailed teaching plan is made. In teaching, we should conscientiously follow the teaching plan, combine quality education with exam-oriented education, and complete the teaching task with good quality and quantity.

Second, the teaching situation:

1, preparing lessons and completing lesson plans

In accordance with the regulations of school work management, prepare lessons carefully, prepare lesson plans, and strive to have a good class. E-commerce practice course contains all aspects of e-commerce, is a window to understand e-commerce, is a compulsory course for modern college students, is a key course for students to continue to study e-commerce after their future study and employment, and is also a course to grasp the direction of e-commerce learning. Because the allocated class hours are only 60 class hours, each class is a key course for students to understand an e-commerce technology, so there are more requirements for teachers. Therefore, in addition to preparing lessons and writing complete lesson plans, we should also query a large number of cases through the internet and explain the difficulties of each technology in the form of lesson plans.

2, scenario simulation, cultivate interest and simplify difficulties.

1 1 accounting majors in science and engineering lack knowledge of computer network modules. In the teaching process, explaining some common network knowledge and showing real life examples to students can increase students' interest in learning the network and make them know more about the network. Then apply pure network to e-commerce. For example: the formation of home LAN. It is difficult for students to understand the hierarchical structure of the network from the concept of home LAN. In the process of preparing lessons, I will compare the level of network architecture with the example of sending letters in life. This difficulty was solved at once. At the same time, it also cultivates students' imagination and thinking ability. Another example is: security issues in e-commerce, packet filtering in firewalls, and the simulation scenario used is "the whole process of QQ chat". Students quickly understand the principles of network "encapsulation" and "unsealing".

3. After teaching, improve yourself.

E-commerce course is a comprehensive subject that integrates management, technology, commerce and other disciplines. The introduction to e-commerce must not be based on books, but must be combined with the current situation of e-commerce. Therefore, in order to make the course more distinctive and let students know more about e-commerce, so that they can use e-commerce after graduation, I can't leave the status quo of e-commerce. I must keep learning, pay attention to the memorabilia discovered by e-commerce and share its major events.

Three. Experience and lessons

1, experience summary

Through the explanation of 1 1 "Introduction to E-commerce" in the accounting class of science and engineering, I deeply realized that the same course should have different teaching methods and different teaching focuses for different majors, and it cannot be generalized. According to the actual situation, the teaching plan should be carefully formulated to be targeted. For example, the main knowledge points involved in Introduction to E-commerce are: enterprise management, transaction management, computer software and hardware knowledge application, computer network, electronic payment, e-commerce security, network marketing and so on. When explaining international business majors, such as computer network, computer software and hardware, security issues can be understood as knowledge, while network marketing involves improving students' professional ability, and EDI involves electronic customs declaration. These knowledge points should be emphasized. Students majoring in e-commerce take EDI customs declaration as a secondary focus. This will enable students to understand the relationship between e-commerce and their major. Cultivate students' interest in learning.

2. Disadvantages

In the teaching process, some technical problems can't be demonstrated in real time because of the simple classroom teaching method, which leads students to think that technology is unfathomable and they are discouraged from e-commerce in the learning process. Some students have poor attendance and didn't attend the class well at first. Although they were advised by the teacher to study hard, because they were absent from class too much, the knowledge points could not be connected, and I didn't have the systematic time to start over for such students!

3. Summary

This semester's work has been successfully completed, and shortcomings are inevitable. Through summary and reflection, we should guard against arrogance and rashness in the next semester's work, learn from each other's strong points with full enthusiasm, and wait for the next year's teaching level to be by going up one flight of stairs. Let your own e-commerce course show its own characteristics!

How to write a summary of personal work in e-commerce (selected part 3) Time flies, in a blink of an eye. _ _ has quietly ended. At the moment of this year, through the knowledge of electronic affairs and the practice of homework, I summarized my homework as follows:

First, the survival shortage

1. The organization of the job is not clear. I go to work every day without a certain organization. I will understand the missing talents I see. At the same time of implementation, there is no detailed and primary plan to do customer service, write articles, make drawings and make websites, but at least I know which needs will end immediately and which needs will be suspended. If I do more, I will gradually understand and increase my progress. I am also looking forward to it.

During my homework, I couldn't understand my homework, especially when I first came. I am completely short of automation talents and lack of understanding and analysis of the shoe market. Another is the lack of positioning and logical talents.

3. Insufficient operating experience

For e-commerce, I really don't understand at all. It is the cultivation and recognition of Teacher Liu that has taught me a lot. Although I have encountered many problems in the whole process, I don't know how to implement and how to optimize related words, but with the help of the capital around me and online courses, I know that implementation is a lasting thing. To achieve results, it is important to persist.

4. Why don't we sell our shoes?

Because of the process problems, including mistakes and omissions, and the planning at that time, I didn't know how to start or think about it. I don't know whether to open a Taobao shop or a Taobao mall. It is a good thing for me to open a Taobao shop now, and it is also a trouble. The original intention of opening a Taobao shop is to lay the foundation for opening a shopping mall in the future, but it is obviously impossible with today's control, and the operating range is not refined now.

Another is that opening a Taobao shop has all kinds of inducements. A customer was dissatisfied and gave a bad review. All the shops are closed. If there is a partial mistake, points will be deducted. Compared with shopping malls, there is no advantage. The most depressing thing is that I wrote a few drafts and deleted them. I didn't advertise and connect. . . . .

5. In Alibaba, homework lacks a process of introspection, updating and revision at any time. Although the homework looks back, it lacks regularity. For example, in Alibaba, many functions have been modified and updated, so they can be directly realized (honest service, special registration, follow-up, event registration, quality products, replies, posts, etc.). ), but once they don't understand anything, they can only be refined if they are discovered.

After all, it can be summarized in one sentence:

The homework is not clear. Unfamiliar with the process

Job cannot be refined.

Insensitive operation mode

Lack of work experience

Brief summary of common sense of common homework

This year, the company will open up a wide range of fields.

If shoes are to be sold on a large scale, there will be a lot of new year's goods and the work pressure will be greater. We should work hard, be diligent and diligent, do every job well, handle every detail well, strive to improve our professional skills and make progress at an early date.

The follow is my progress this year:

Job automation

Pay attention to results in homework

This year's homework should set a policy and end around it.

Seize all learning opportunities, sum up and read more at ordinary times, learn more and do more.

_ _ year operation policy:

We should make a policy of selling shoes this year. In terms of funds, it is necessary to achieve a monthly sales volume of 1 _ _ pieces, a profit of _ _ yuan and an annual income of _ _ million yuan. However, there must be a mall, at least two Taobao shops and professional planners. In terms of funds, to achieve monthly sales, you can avoid rent and try your best. (Monthly sales reach _ _ pieces) This is the management policy of our company this year. Although there is a lot of pressure to do it, only pressure has motivation. As long as we follow this policy, our faith will definitely come to an end, we will do well and we will do it.

How to write a personal summary of e-commerce (option 4) E-commerce major in our college officially began to recruit students from the society in September 20__. As a new major, we start from scratch and start from scratch.

First, investigate the demand for e-commerce talents, set up a professional steering committee composed of experts from the financial system, enterprises and universities, hold the first professional steering meeting, seriously discuss the opinions of experts, and revise the teaching plan for 20 years again. Established the professional orientation of "focusing on Internet technology, relying on the financial field, forming financial characteristics and strengthening e-commerce".

At the same time, we have established off-campus cooperation with many financial institutions, listed companies and technology companies through various relationships. Established the examination center for e-commerce clerks and assistant e-commerce clerks formulated by the Ministry of Labor and Social Security; Established IBM e-commerce/e-government certification training research point. Compiled e-commerce website construction, e-commerce solutions, network finance and other teaching materials. Teachers were trained, and five teachers went to Beijing, Dalian and Shanghai to participate in various forms of e-commerce training courses and obtained various teacher qualification certificates. At the same time, the e-commerce majors of Fujian Financial Management Cadre College and Wenzhou Business Vocational and Technical College were studied and investigated. Attend the conference on compiling teaching syllabus and teaching materials for e-commerce major organized by China Commercial Higher Vocational Education Research Association; Participate in the compilation of e-commerce series textbooks organized by Zhejiang e-commerce cooperation group. Professional teaching focuses on freshmen. In the middle of this semester, students are investigated and discussed in teaching.

I officially signed up for the financial system unit.

There are five financial enterprise companies that have signed contracts with us to formally establish off-campus cooperation, and another company is negotiating and has the intention of cooperation.

Hang seng electronics co., ltd.

China UnionPay Hangzhou Branch.

China People's Bank Hangzhou Central Sub-branch Financial Clearing Center.

Zhejiang Industrial and Commercial Bank Customer Service Center.

Jinsui Credit Card Distribution Center of Hangzhou Jinhui Sub-branch of Agricultural Bank of China.

Hangzhou Commercial Bank (under negotiation).

Second, enterprises with good cooperative relations.

There are three technology companies that have established good relations:

Hangzhou long Teng hai si technology co., ltd

Hangzhou Jiayi computer network co., ltd

Hangzhou Liyuan electronics co., ltd

The above-mentioned units agree that we should establish a teaching base for e-commerce, so as to ensure that about 10-20 students can be arranged for professional practice and graduation practice in the institutions under their jurisdiction every year, and at the same time, extracurricular knowledge lectures will be held for us from time to time. And provide opportunities for our teachers to practice and exercise.

Three, the Ministry of labor and social security department of electronic commerce national vocational qualification research point

We already have a national vocational qualification research center to set up an e-commerce and assistant e-commerce department in the Ministry of Labor and Social Security. Two teachers have been trained by relevant departments and have teacher qualification certificates. At the same time, we bought the exam research software.

Four, the establishment of IBM e-commerce/e-government certification training research point.

Signed cooperation agreements with IBM, Shanghai Guang Zhi Network Information Technology Co., Ltd. and Hangzhou Oriental Software Park Software Talent Training Co., Ltd.; Set up an IBM e-commerce/e-government certification training research center in our school. On the afternoon of June 65438+1October 65438+April 20th, 2008, a publicity lecture on "The Times Calls for E-commerce Talents" was held. A team composed of IBM headquarters, Hangzhou East Software Park Software Talent Training Center and Zhejiang University came to our school to give a promotion lecture. Very popular with students, the effect is very good.

In order to further strengthen the training of "double-qualified" teachers, improve teachers' practical skills and cultivate high-quality and high-level teachers, the school issued the notice of "Management Measures for Teachers' Internship in Enterprises" on July 20. According to the spirit of the notice and the purpose of improving my practical skills, I responded to the call of the school and signed up for a one-month summer practical exercise in _ _ _ Co., Ltd. from 201July 2 1 day to 201August 2 1 day. After a month of work and study, I feel that I have gained a lot and benefited a lot.

_ _ Co., Ltd. (hereinafter referred to as "_ _") was established in June, 2000. The company's operation and creative team generally has 65,438+00 years of e-commerce operation experience. The company's main business is to provide all channels of e-commerce services for domestic and foreign brands. As an important strategic partner of the brand, the company provides online services for the brand from brand image building, product design planning, integrated marketing planning, visual design, big data analysis, online brand operation, precision advertising, CRM management, pre-sales and after-sales service, warehousing and logistics, etc. To help brands enhance their popularity and market share. Over the years, the company has always adhered to the business philosophy of concentration, professionalism and focus on the overall solution of e-commerce, helping customers build brands and open up markets. Through the joint efforts of all staff, the company has become a well-known enterprise in Shandong e-commerce industry in recent years, with more than 65,438+000 service brands. Adhering to the concept of "brand drives the future of business and the development of digital service enterprises", the company constantly helps customers create new achievements with its professional and excellent e-commerce team and working style of Excellence.

Company * * * has 20 employees, so it can be said that the company is very small, but in today's Internet age, the turnover created by the company is relatively objective, with sales exceeding 60 million last year alone. Judging from the years of its establishment, it is still a relatively young company, and its business development and system management need to be improved. The main results of this month's research are summarized as follows:

First, the main work content of enterprise exercise

_ _ This e-commerce enterprise was first established by relying on Shandong Foreign Languages Vocational College. After just a few years of development, the company has grown from opening a store, store decoration, video shooting and anchor training to an all-round and multi-angle e-commerce operation company. During the holiday, the following work was mainly carried out:

(1) Familiar with the customer service work of Tmall and JD.COM platforms.

The last few days were mainly training and studying. On the first day, the general manager gave us a detailed introduction on the basic situation of the company, which gave us a general understanding of the company's framework, development, corporate vision and enterprise positioning. Later, as the manager in charge of the operation and management of the platform, _ _ opened the customer service accounts of Tmall and JD.COM for us, and introduced the after-sales problem handling, high-voltage customer service lines, eight requirements of customer service and other work experiences based on my own, which gave me a brand-new understanding of the work of e-commerce customer service.

After a period of work, I realized that it is not so simple to be an excellent customer service staff, which requires not only fast typing and familiarity with products, but also a good attitude, good communication and understanding skills, team spirit, enthusiasm and responsibility for work. This job requires customer service staff to give reasonable explanations and satisfactory treatment to all kinds of tricky questions raised by various buyers on the basis of being very familiar with the products sold. In this process, customer service personnel need to maintain a good attitude, be good at communication and improvise. I feel that if you want to do a good job in customer service, you must first love and like the e-commerce industry, be good at cooperating with other small partners, and give full play to the strength of the team to achieve the goal of successful operation.

Through this period of training, I have the opportunity to really face customers and face various after-sales problems. It can be said that the opportunity is very rare. During the period, with the help of colleagues in the company, we successfully solved the problems of goods damage, logistics delay, address modification, refund compensation and so on, which was recognized by customers. Through practical operation, I also realized the complexity and importance of customer service, which is trivial but critical. I am especially grateful to my colleagues for their selfless help, which enabled me to successfully complete the task assigned by the person in charge.

(2) Learned how to use the basic tools of PS software.

PS graphics and image processing software is an essential picture for artists, which can be said to be a very key technology in e-commerce. All the processing related to pictures in e-commerce will involve PS. PS is synonymous with post-processing. Generally used in e-commerce advertising and post-publicity production, such as image resizing, image color matching, brightness, watermarking, special effects, text synthesis and so on. Therefore, as an e-commerce teacher, if you don't understand PS, it means that your skills are not enough. I am very aware of my shortcomings in this respect, so I signed up for an online class during the holiday and studied while operating. Fortunately, I worked as an intern in the company's design department during the enterprise exercise. I heard the experience sharing of Manager Su on the design of e-commerce product details page, and I felt quite fruitful. I really realized that the work of design art design is too professional and needs constant learning and accumulation.

Most people can master the basic operations such as matting, face-lifting, layer merging, sundries removal and special effects after a period of study, but it is very difficult to draw inferences from others. Moreover, to make posters or detailed pages of e-commerce products, we must also consider the psychology of consumers and the selling points of products, so the requirements for designers are even higher. As the saying goes, the more knowledge you learn, the stronger your thirst for knowledge. Through the study of this software during this time, I have a deeper understanding of e-commerce mapping, and I also know the degree of my lack of skills, so that I can learn and improve faster and better.

(three) to assist the person in charge of the company to discuss and draw up the plan of cultivating e-commerce talents through school-enterprise cooperation.

In view of the current phenomenon of decoupling e-commerce talents from practice, in order to expand the business scope of enterprises, Mr. Wang and enterprise training teachers have conducted many studies and discussions on how to use the advantages of Shandong International Studies University to carry out e-commerce talent training, and finally formed a draft plan.

As we all know, with the development of internet technology and the change of people's shopping habits, the sales of various commodities have shifted from offline to online. The development of Internet especially makes the development of e-commerce in recent years, which makes enterprises have a great demand for e-commerce talents and a great personnel gap. But at the same time, the e-commerce talents trained by colleges and universities are far from meeting the needs of enterprises. On the one hand, the number of students majoring in e-commerce is small; On the other hand, the e-commerce industry is updating rapidly, and the students trained by the school have poor practical ability and outdated knowledge, which can not meet the employment needs of enterprises well. At the same time, college teachers have little practical work experience, and lectures can only be based on textbooks, which seriously separates theory from practice. During the discussion, we all realized the seriousness of this problem. Enterprises can't find people to spend money on, and students can't do it after graduation. Therefore, General Manager Wang Yuqiong proposed that as a school-run enterprise, how to combine the existing human resources advantages of its own enterprise with the talent training of the school, improve students' practical work ability, and then improve students' employment rate.

Based on the existing resources of the enterprise, the feasibility of class setting, teacher allocation, course content setting and financial revenue and expenditure to be carried out in the later period was demonstrated, and finally a draft scheme of about 6000 words was formed. Through the discussion with Mr. Wang and the employees of the company, I initially realized the requirements of e-commerce operation for talents. There is a contradiction between the cultivation of e-commerce talents in colleges and universities in China and the needs of enterprises, and college teachers are lacking in cultivating students' practical operation ability. Of course, school-enterprise cooperation and integration of production and education can solve this problem, but how to land and give full play to various advantages is a difficult problem to solve.