Investigation report on internal management of tobacco bureau

According to the requirements of Notice on Conducting Monopoly Management and Regulation Investigation issued by Tobacco Monopoly Bureau in 20xx, combined with the current monopoly management situation of Tobacco Monopoly Bureau and the author's work practice, the key and difficult problems existing in current monopoly management and regulation were deeply discussed, especially around the situation of cigarette outflow and investigation in recent years and the implementation of rectification of found problems, and the topic of "How to establish an effective rectification mechanism to prevent the recurrence of found problems" was carried out.

1. What is the phenomenon of cigarette outflow?

For a long time, preventing cigarette outflow is the focus of monopoly management. However, there are always some retailers who can't resist the temptation to give "benefits" at an appropriate price difference, and sell cigarettes to large cigarette buyers in the wrong way to make small profits. What's more, they order cigarettes for large households to make profits. Smart illegal households hoard "price difference cigarettes" in this way and resell them secretly to other places to earn high profits, which leads to the phenomenon of cigarette outflow.

Second, the analysis of the causes of cigarette outflow

Why is there a phenomenon of cigarette outflow? In the final analysis, this phenomenon is actually caused by three factors, including customers driven by economic interests, imperfect marketing policies of tobacco companies, and lax management of account managers. Although the market environment is naturally formed, it should be said that all three parties have certain responsibilities.

One of the reasons is driven by commercial interests. It is natural for customers to set up shops and operate cigarettes for the purpose of making money and earn the difference with funds. The customer thinks it is reasonable and does not violate the law. Since tobacco companies are open to business, there is no reason why they can not order so many cigarettes under the quota policy, and there is no store that does not sell them all. This phenomenon is very common.

The second reason is the incomplete quota policy. Some tobacco shops have the opportunity to increase the number of certain kinds of cigarettes through tobacco companies. No wonder the sales of individual varieties soared, far exceeding the actual purchasing efforts of some retailers. The recent investigation of cigarette outflow has led many companies to launch special actions to rectify the trend of cigarette outflow. Of course, it is not too late to mend, but it is necessary to review and plan ahead.

The third reason is poor management supervision. For the account manager himself, there are all kinds of customers, of course, there are some imperfections by personal strength. Customers are required to underreport, and sensitive varieties should be reported within 5 or 10. In fact, account managers also understand that even if individual stores only order 20 pieces at a time, they will not all sell them themselves. Moreover, it is impossible for the account manager to reduce all cigarette shops with export signs to small households.

Three, to prevent the outflow of cigarettes countermeasures and ideas

(a) to strengthen publicity and further create a law enforcement environment.

Adhere to the principle of publicity and strike hard at the same time, take the harm of cigarette outflow as the breakthrough point, take the opportunity of major rule of law publicity day, win social support with the help of modern media tools such as internet, TV, newspapers and periodicals, give full play to the role of the national cigarette counterfeiting report telephone number "123 13", and create a good tobacco monopoly law enforcement environment. Vigorously publicize laws, regulations and industry rules. During the visit, the special administrator should think about the retailer's publicity repeatedly to make the publicity content widely known.

(B) establish concepts and strengthen the sense of supervision.

Further improve ideological understanding, clearly understand the situation faced by the work of preventing cigarette outflow, firmly establish the idea of long-term combat, always maintain the high-pressure situation of cigarette counterfeiting, and deeply explore measures to deal with new situations and new problems.

Bearing in mind the mission entrusted by national laws, we should break through the old rules and concepts, change ideas, strengthen the awareness of case management, establish long-term fighting thinking, eliminate the ideological tendency of being eager for success and quick success, and constantly improve the ability and level of case management.

Effectively supervise marketing, distribution, tobacco and other departments from key points. Do a good job in the daily supervision of monopoly: first, we must firmly establish the ideological understanding of daring to manage, being willing to manage and being good at managing, solve the ideological problems of doing a good job in internal management, effectively change our concepts and fully understand the importance of carrying out internal supervision; Secondly, we should use scientific methods and means, and use scientific logical thinking and reasoning methods to find problems; Thirdly, we should carefully analyze the small problems and signs of irregular operation, investigate and collect evidence in many ways, find out the root of the problem, put the responsibility on people, make rectification in place, and solve the problem in the bud.

(3) Good at observation, and the quantitative category setting should be reasonable.

The phenomenon of selling cigarettes to big cigarette buyers and lighting cigarettes for others is partly due to the unreasonable setting of quantity categories. In daily market visits, market administrators should strengthen their understanding of the operating capacity and scale of retail customers. If it is found that the quantitative category setting is obviously inconsistent with the actual business ability of retail customers, it shall re-set the reasonable quantitative category of retail customers together with the account manager.

(4) Strengthen supervision

To supervise the phenomenon of cigarette outflow, we should work hard on the dual supervision of the purchase and retail links, take the retailers themselves as a breakthrough, and let them change their ideas so that the "mercenary" retailers can't make the money, so as to better prevent the real cigarette outflow in the retail links.

Each monopoly management office shall inspect the cigarette retailers in the area under its jurisdiction every week to understand the situation of the retailers suspected of booking, and report it to the internal management office. All departments are required to draw some retail households from illegal households, large business households and abnormal cigarette sales customers within their jurisdiction every week to check the suspected consignment situation, so as to achieve the supervision of key regulatory brands suspected of purchasing outbound cigarettes.

In a word, the situation of preventing cigarette outflow and cigarette counterfeiting is still grim and the task is still arduous. It is necessary to further implement the requirements of the National Anti-counterfeiting Bureau, enhance the sense of responsibility for defending the soil, continue to take the policy of treating both the symptoms and the root causes around the problem of cigarette outflow, establish a long-term mechanism from tobacco companies, account managers and distribution customers, comprehensively manage, and strive to curb cigarette outflow to a minimum until it is completely eliminated, and safeguard the interests of the country and consumers.