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Quality commitment letter
Quality Commitment 1 According to the spirit of the Product Quality Law of People's Republic of China (PRC) and the Fire Protection Law of People's Republic of China (PRC), in order to improve the quality of supporting products and fire-fighting equipment for construction projects, ensure the legitimate rights and interests of users, and earnestly fulfill the purpose of "quality first, * * create harmony, high-quality service and customers' lifelong satisfaction", our company makes the following quality commitments to users.
1. Ensure timely delivery with good quality and quantity according to the contract requirements.
2, establish and improve the enterprise quality system, strengthen quality management, to ensure that the factory products meet the national standards, industry standards and technical conditions stipulated in the contract, to ensure the reliability of product operation.
3. If the user finds quality problems during installation and use, he shall send maintenance personnel in time after receiving the notice from the user, and the maintenance personnel shall not leave the site before troubleshooting or making a conclusion. During the "three guarantees" period of the product, it is indeed a product quality problem, and the liability for compensation agreed in the contract should be strictly fulfilled.
4. The quality of ex-factory products is guaranteed by "three guarantees", with one-year warranty, six-month replacement and three-month return (unqualified products are recalled in batches). Products outside the "Three Guarantees" period are guaranteed for life.
Our company has issued the following products on, please check them.
product name
Model setting
amount
a batch
The above batches of products have been inspected by the quality inspection department of our company, and all meet the quality standard requirements agreed in the transaction contract, namely.
Our company promises to submit the quality assurance certificate or the inspection report of the company's quality inspection agency.
XXXXXXXX Co., Ltd. (official seal)
20xx 165438+ 10/0/4
Quality Commitment Article 2 According to the Construction Law of People's Republic of China (PRC), the Regulations on Quality Management of Construction Projects and the Measures for Quality Warranty of Housing Construction Projects, a project quality guarantee letter was signed on the grid structure project of the club of Huaer Village Neighborhood Committee in Xindun Town, Ganzhou District through consultation.
A, project quality warranty scope and content:
During the quality warranty period, the contractor shall undertake the quality warranty responsibility of this project in accordance with the management provisions of relevant laws, regulations and rules and the agreement of both parties. (mainly including the design and installation of the construction drawing of this project)
The warranty scope includes: grid structure steel structure, roof color steel enclosure, glass fiber reinforced plastic lighting belt.
Second, the quality warranty period:
According to the Regulations on Quality Management of Construction Projects and related regulations, both parties agree on the quality warranty period of this project:
1. Power grid steel structure is guaranteed for 50 years.
2. The warranty for the color steel enclosure of the roof is 5 years.
3. The warranty period of FRP daylighting belt is 3 years.
Except for the above three quality problems caused by irresistible external factors, the quality warranty period shall be calculated from the date of project completion acceptance.
Third, the quality warranty responsibility:
1, which belongs to the scope and content of quality warranty, the contractor shall implement the warranty within 7 days after receiving the warranty notice.
2. In case of emergency repair accident, the contractor shall immediately arrive at the scene of the accident for emergency repair after receiving the accident notice.
3. For quality problems involving structural safety, safety measures shall be taken in accordance with the Measures for Quality Assurance of Building Construction Projects. The design unit or the design unit with corresponding qualification grade shall put forward the warranty scheme, and the contractor shall carry out the warranty.
Four, warranty costs, warranty costs shall be borne by the party that caused the quality defects.
The quality guarantee of this project shall be signed by the employer, contractor and manufacturer of the construction contract at the time of completion acceptance, and shall be valid until the warranty period expires.
This project quality guarantee is made in triplicate, with the Employer, the Contractor and the manufacturer (design unit) holding one copy respectively. Attached; A copy of the design qualification certificate and installation qualification certificate of the design unit.
Employer (official seal):
Signature:
Contractor (official seal):
Signature:
Design unit and manufacturer (official seal):
Signature:
* Year * Month * Day
Quality Commitment Article 3 In order to implement the requirements of "three governance and three discussions" and "six cities" and enhance the overall image of the taxi industry in our city, the Municipal Transportation Management Office makes the following commitments to the taxi industry:
1, love the motherland and obey the law. Operators consciously abide by service standards and maintain the image of the industry. Business according to law, honesty and credit, fair competition and civilized practice. This article comes from data management download. Correct use of the meter, no arbitrary price increases, no bargaining, and reasonable charges; Take the lead in observing social morality and professional ethics, and do not compete for passengers, refuse to carry passengers, slaughter passengers, or dump passengers, and do not deliberately detour. Provide civilized, warm, standardized and thoughtful services for passengers.
2, code of conduct, civilized behavior. Employees should pay attention to gfd and personal hygiene, wear clean clothes, fasten seat belts when driving, do not use mobile phones, do not smoke or eat snacks, and behave politely.
3. The car is clean and tidy with perfect facilities. Taxis should be bright and undamaged, advertisements should be posted according to regulations, and the slogans of civilization before and after should be complete with obvious handwriting. The car shall be clean and tidy, free of peculiar smell, and the seat cover device shall be clean and tidy, free from wrinkles, damage, stains and graffiti. Civilized service and hygiene responsibility cards shall be placed as required.
4. Obey the rules and regulations and travel safely. Drivers drive civilized cars, safety cars, courtesy cars, do not stop and lean to the left and right, and do not turn around casually; Check the vehicle regularly, eliminate potential safety hazards, ensure that the vehicle is always in a good technical state, ensure the safety of passengers, and have no complaints from passengers.
The Municipal Transportation Management Office will seriously investigate and deal with the taxi-related violations reported by the masses, and it will be handled within 15 days. If the situation is complicated, it will be handled within 30 days, and the results will be fed back to the parties in time. If it cannot be solved due to special circumstances, explain the situation to the complainant in time.
Monthly construction progress plan, labor plan and material mobilization plan. I've compiled the commitment letter of vehicle service quality for you. I hope you like it.
_ _ _ _ Co., Ltd.
Date: 20 _ _ _ _ _ _ _
Quality Commitment Section 4 1 Project Quality Objectives
First of all, establish the quality goal of creating excellent projects.
If we can undertake this project, our company will take "excellent project" as the goal, fully mobilize our construction strength and ensure the construction quality of the project.
1. The quality of the capital preservation project reaches the national qualified standard and strives for the standard of "excellent project". 2. The qualified rate of subdivisional work is 100%.
3. The excellent rate of divisional projects is 85%, and the reconstruction projects of civil engineering, water supply, heating and pipe network must be excellent. 4, quality assurance information is complete.
5. The visual quality score rate is over 90%. Second, the establishment of a project coordination leading group
Set up a project coordination leading group, and the company mainly deals with sect business.
The backbone is responsible for the corresponding business work, and each has its own duties, so that the project construction is always carried out in an orderly manner. Third, the decomposition of engineering quality objectives
Decompose the project quality objectives, and implement the specific objectives to individuals to ensure that the perception score rate is above 85%.
Section 2, Quality Assurance System and Measures
A, quality target guarantee organization system:
Also formulated the site quality responsibility system, formulate internal quality standards, carry out the design, specification,
In order to ensure the engineering quality in strict accordance with ISO900 1 quality assurance system, we
The principle of formwork guiding construction.
2. Quality records: In order to control the construction quality and make each link traceable, our company has formulated the filling format and procedures of quality-related records in detail in the ISO900 1 quality system document. Through these records, a large number of state data are reflected. We usually use quality management statistics to create gaps, find out the causes of quality defects, and make rectification plans and preventive measures.
Third, quality inspection: We have formulated a strict grading inspection system in the filling of quality standards.
1, based on the team leader, control the construction quality in the most basic range; 2, professional foreman patrol inspection at the scene, timely solve the quality problems of shift workers;
3. The professional quality inspector carries out quantitative acceptance of each subdivisional work, verifies whether the quality management degree of the professional foreman is in place during the construction process by checking the original records, statements and experimental data of materials, analyzes the causes of quality problems, and orders the team to immediately rectify and impose a fine.
The third quarter quality plan and control methods to ensure quality
I. Commitment to quality objectives
Implement the ISO900 1 quality system to ensure that the quality standard reaches the "qualified" national standard, and the quality of this project reaches the "excellent project" standard.
Second, the project quality management team structure chart
Third, the project quality precontrol program
Fourth, the control method of quality management __PDCA cycle method has four stages and eight steps.
Quality Commitment Chapter V Responsible Unit (Official Seal):
In order to implement the safety responsibility of postal delivery items and express delivery service specifications, and ensure the safety and service quality of postal delivery items in the peak season of express delivery business in 20xx, the Guarantee of Safe Production and Service Quality is specially signed.
First, strengthen the organization and leadership of the delivery of goods safety work. Set up a leading group for express delivery service and safety in peak season, formulate emergency plans, and actively cooperate with relevant government departments to carry out their work.
Second, resolutely implement the Postal Law, operate in compliance with the law, and prohibit illegal acts such as unpacking, concealing, destroying, withholding, and illegally providing users with postal services and express delivery business information.
Third, conscientiously implement the provisions of the State Post Bureau on a series of documents, such as "Directed Catalogue and Handling Measures for Prohibited and Restricted Goods (Trial)" and "Provisions on the Safety Management of Goods Received and Sent by Postal Service Enterprises", and strictly implement the acceptance and inspection system.
Four, strictly implement the "courier service" standard and "courier business operation guide", strengthen business skills training, improve the quality of employees, and put an end to "violent" sorting and "barbaric" loading and unloading.
Five, strengthen internal control management, set up safety production and service quality management department, clear job responsibilities, equipped with full-time safety production and service quality management personnel.
6. Establish and improve the safety production and service quality management system (1 1 safety management system, 13 service management system), increase the investment in capital and technology for the construction of enterprise safety and service facilities, and make the safety infrastructure perfect and operate normally; The whole network of service facilities has unified standards and systems.
First, advanced technology, complete functions and scientific configuration.
Seven, during the peak season, regularly organize production safety inspection and service quality evaluation, take various forms to check production safety and service quality, strengthen production safety and service quality evaluation, timely rectification to eliminate hidden dangers.
Eight, held regular safety production and service quality analysis meeting during the peak season, according to the current situation, study and solve the problems in the work of safety production and service quality, formulate improvement measures, and organize their implementation.
Nine, strengthen the training of safety production and service quality, in terms of safety production policies and regulations, safety technology, service quality, etc. Organize education and training in a planned and step-by-step manner to comprehensively improve the comprehensive quality of all kinds of employees.
Ten, strengthen emergency management, the implementation of 24-hour emergency duty, emergency information reporting and emergency handling system, to ensure the timely disposal of prohibited items and emergencies found in the delivery channel.
XI。 The principle of "who manages, who is responsible, who is in charge and who is responsible" is implemented. We are willing to bear all economic and legal responsibilities for safety accidents and major service quality incidents caused by negligence.
This guarantee is made in duplicate, one for the responsible unit and one for the local postal administration.
Signature of the person in charge of the responsible unit:
date month year
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