Ktv month-end work summary model essay daquan

The following are five short summaries of ktv work at the end of the month, which are compiled by. Welcome to read for reference.

Summary of ktv work at the end of the month (1) Time flies, and I have spent a spring and autumn in ktv. Happy work-this is my consistent principle. I hope I can bring my happiness to my customers and infect my colleagues here.

Here I study and advocate how to do good service. Ktv waiters must master seven elements in summing up their work:

1, Smile In the daily operation of KTV, every employee is required to treat the guests with a sincere smile, regardless of time, place, mood and other factors and conditions. Smile is the most vivid, concise and direct welcome word.

2. Be ready to serve the guests at any time. In other words, it is not enough to have a sense of service, but also to be prepared in advance. Preparation includes ideological preparation and behavioral preparation, and must be done well in advance. For example, before the arrival of the guests, make all preparations and be in a state of being ready to serve the guests without worrying.

3, attention is to treat every guest as a god, not to neglect the guests. Employees sometimes tend to ignore this link and even have negative service. This is because employees see that they dress casually, spend less money and feel tasteless. In real life, the richer people are, the more casual they are about clothes, because they are confident. And clothes don't represent wealth at all. In this link, we must not judge a person by his appearance, but ignore the subtle service. We should pay attention to and be kind to every guest and let them spend willingly. We should remember that the guests are our parents.

4. Exquisiteness is mainly manifested in observing guests' psychology, predicting guests' needs and providing services in time. Even before the guests ask, we can do it for them to make them feel more cordial. This is what we call higher consciousness.

5. The key to create a warm atmosphere for guests lies in emphasizing the environmental layout and friendly attitude before service. Master the guests' hobbies and characteristics, create a feeling of home for the guests, and make the guests feel that living in KTV is like returning home.

Every profession needs to talk about team spirit, and so does Happy Di. When business is busy, colleagues can understand each other, and Qi Xin can share the troubles. Usually, there are also difficult customers. If a person is in trouble, other colleagues will go up in time to mediate the dispute, so that the situation is no longer bad. Everyone has a clear division of labor and works actively, which truly achieves the effect of one hero and three gangs in action.

Usually, I will also chat with customers, learn about their favorite songs, and recommend new songs to satisfy customers. In this way, there will be more repeat customers, so that customers can recommend friends and increase the consumption rate. After that, I will also make some summaries, which will accumulate over time and make my service more acceptable and liked by customers.

Summary: As a ktv service person, you will also encounter some setbacks and helplessness. Some people will think that a small logistics staff is insignificant, and some people will think that my career is low and disrespectful, but what I want to say is: All roads lead to Rome, I am happy to serve others, and I am happy to work here! I can be proud of this collective work. I think my career is like a watch. An hour hand that rotates on the surface can bring you time and joy, while the tiny part that rotates inside is hard to see, but it is essential. Of course, there is no end to learning, and what we have learned must be applied to our future work. I hope leaders can work harder, colleagues can learn from each other, improve service efficiency in our future work, and strive to become an excellent service personnel. Let customers feel unusual happiness!

Time flies, I have spent a spring and autumn in ktv. Happy work-this is my consistent principle. I hope I can bring my happiness to my customers and infect my colleagues here. Here I study and advocate how to do good service. Ktv waiter work summary model essay must master seven elements: 1, smile. In the daily operation of KTV, everyone is required to …

He joined the company in July this year and has been working in Jiedong County for more than three months. First of all, I am honored to join the customer service team. Under the guidance and leadership of the director, all members of the team United and cooperated, Qi Xin made concerted efforts, Hong Jiu month campus marketing, two-day marketing and a hundred-day sprint. With a brand-new attitude and full spirit, we rushed to improve the performance of the county. Although it's only been three months, …

The following is the cashier's annual work summary report, hoping to help everyone: in 20 13 years, all departments of our company have made gratifying achievements. As a company cashier, I have done my due duty in four aspects: receipt and payment, reflection, supervision and management. Especially during the SARS period, I still went to public places such as bank insurance to handle business on time. In the past year, I have been constantly improving my working methods …

The following is a summary report on the preparation of party member's personal work, hoping to help everyone: Dear Party Organization: 201365438+1October 6 is a day I will never forget. With the approval of the Party organization, I realized my dream and became a glorious Chinese producer to prepare for party member. Over the past year, in this United, pragmatic, enthusiastic and friendly collective, I personally felt the care of the organization …

Summary of ktv work at the end of the month (2) Time flies, I have spent a spring and autumn in ktv. Happy work-this is my consistent principle. I hope I can bring my happiness to my customers and infect my colleagues here. The following are some model essays summarized from the work of 20 17ktv at the end of the month, hoping to bring you a different experience.

Here I study and advocate how to do good service. Ktv waiters must master seven elements in summing up their work:

1, Smile In the daily operation of ktv, every employee is required to treat the guests with a sincere smile, regardless of time, place, mood and other factors and conditions. Smile is the most vivid, concise and direct welcome word.

2. Be ready to serve the guests at any time. In other words, it is not enough to have a sense of service, but also to be prepared in advance. Preparation includes ideological preparation and behavioral preparation, and must be done well in advance. For example, before the arrival of the guests, make all preparations and be in a state of being ready to serve the guests without worrying.

3, attention is to treat every guest as a god, not to neglect the guests. Employees sometimes tend to ignore this link and even have negative service. This is because employees see that they dress casually, spend less money and feel tasteless. In real life, the richer people are, the more casual they are about clothes, because they are confident. And clothes don't represent wealth at all. In this link, we must not judge a person by his appearance, but ignore the subtle service. We should pay attention to and be kind to every guest and let them spend willingly. We should remember that the guests are our parents.

4. Exquisiteness is mainly manifested in observing guests' psychology, predicting guests' needs and providing services in time. Even before the guests ask, we can do it for them to make them feel more cordial. This is what we call higher consciousness.

5. The key to create a warm atmosphere for guests lies in emphasizing the environmental layout and friendly attitude before service. Master the guests' hobbies and characteristics, create a feeling of home for the guests, and make the guests feel that living in ktv is like returning home.

Every profession needs to talk about team spirit, and so does Happy Di. When business is busy, colleagues can understand each other, and Qi Xin can share the troubles. Usually, there are also difficult customers. If a person is in trouble, other colleagues will go up in time to mediate the dispute, so that the situation is no longer bad. Everyone has a clear division of labor and works actively, which truly achieves the effect of one hero and three gangs in action.

Usually, I will also chat with customers, learn about their favorite songs, and recommend new songs to satisfy customers. In this way, there will be more repeat customers, so that customers can recommend friends and increase the consumption rate. After that, I will also make some summaries, which will accumulate over time and make my service more acceptable and liked by customers.

Summary: As a ktv service person, you will also encounter some setbacks and helplessness. Some people will think that a small logistics staff is insignificant, and some people will think that my career is low and disrespectful, but what I want to say is: All roads lead to Rome, I am happy to serve others, and I am happy to work here! I can be proud of this collective work. I think my career is like a watch. An hour hand that rotates on the surface can bring you time and joy, while the tiny part that rotates inside is hard to see, but it is essential. Of course, there is no end to learning, and what we have learned must be applied to our future work. I hope leaders can make more efforts, colleagues can learn from each other, improve service efficiency in our future work, and strive to become an excellent service personnel. Let customers feel unusual happiness!

Summary of ktv's work at the end of the month (3) Talk about the management concept of vip box. First of all, the consumption power and social status of vip rooms are definitely much higher than those of ordering rooms, so we are forced to make guests feel value for money in hardware decoration, equipment investment and software services. As far as personnel are concerned, we should strictly control the selection, such as: image temperament; Assessment and so on. Vip box service personnel need girls (preferably from Shanghai). In addition, the area can arrange models with good image and temperament to communicate with guests. Models also need to be trained by the company before they can take up their posts, and someone is in charge. The company had better rent a dormitory to manage these people, because they should be the key to the vip area business. In addition, the company can set up long-term recruitment points all over the country (such as Northeast China, Sichuan and other places), so that the company has a steady stream of fresh blood.

Secondly, according to the different workflow of two different business models, different reward and punishment systems are formulated each time, and the principle of heavy rewards and heavy penalties is implemented for the work attitude and performance of vip area staff, so as to improve the enthusiasm and good work attitude of employees and make the company have a stable development process.

Pre-budget of turnover

At present, the entertainment industry in Shanghai is relatively developed. Whether it is ktv with ordering service or vip mode, there are well-known shops in Shanghai. Therefore, as a brand-new entertainment venue that has just entered Shanghai, we should let consumers know about the brand as much as possible in the first three months of opening, and we can carry out a lot of preferential activities to attract guests to our store, so that they can have a comparison, become our loyal customers, be introduced to friends and attract more guests. Customer's word of mouth is more effective than any advertisement. Therefore, I think that in the first three months, it can be about 1.20 ~ 1.5 million per month, with an average of about 40,000 ~ 50,000 per day. After three months of running-in, the shortcomings have been improved. After three months, the turnover will be steadily increased to about 2 million yuan per month and 70,000 yuan per day.

Ktv Management ktv Activity Marketing ktv Staff Training

Ktv Market Research ktv Project Planning ktv Decoration Design

Release the supply and demand information of ktv audio equipment investment project budget

Accurate positioning+excellent service+team spirit = guest satisfaction. Satisfying guests is our highest pursuit! Only when the guests are satisfied can we create a higher effect. I believe that as long as we look at the market here clearly, we can find the weakness of the market and find a way suitable for the development of our entertainment city. I believe that as the leader of our entertainment city, we will definitely find a prospect suitable for the development of our entertainment city. After all, our market developed early and should continue to develop.

Summary of ktv's work at the end of the month (4) The troubles of economic downturn inspire us to seek steady development; The action of entertainment rectification has prompted us to complete a year in turmoil. Looking back on the past days, time has honed me and the company has given me survival. Thank God, I have expanded my work experience for a year. Thank the leader for letting me spend a happy life for a year! Now I will make a simple summary of the work undertaken by 20 12, and also write some management opinions to make a commitment to the work of 20 13!

First, health supervision and pest control

1. Since Jinjin Procter & Gamble Company moved in to take charge of health work, the basic health situation is still good, but some health work that requires professional technical methods needs to be strengthened! (such as: rose gold cleaning, marble countertop maintenance, velvet wool carpet cleaning, crystal chandelier cleaning, etc. ).) KTV health work is a meticulous work that needs long-term continuous follow-up, and it is also an important work that cannot be ignored in service quality.

If the service is endless, then hygiene should be a high standard. Only by maintaining good environmental sanitation can we provide guests with comfortable consumption space. In the health work in 20 13 years, it is expected that the company will require the partners to submit a set of feasible and reliable work plans and complete the tasks on time according to the planned contents. Only in this way can it be convenient for us to check the evidence and ensure the hygiene quality to meet the standard.

In the second half of 2.20xx, we signed a cooperation contract with Zhong Lei Tianwang Pest Control Co., Ltd. Since we cooperated with this company, the cockroach pest control effect has been obviously improved and the pests have been effectively controlled. The company's price is reasonable, the service is in place, the sense of responsibility is strong, and delivery can be made at any time. In the pest control work of 20 13, I will continue to do a good job of communication and coordination with the company, always pay attention to the pest phenomena in various regions, ensure that the pest control work is safe, reliable, thorough and reassuring, and make Ivy's prevention and control reach the standard.

Second, the management of goods in the warehouse

Since 20 12 took over the warehouse management, we have cooperated very well with the purchasing department and the finance department in the first few months, and we have inventory every month and sufficient warehouse storage every month. In the second half of 20 12, due to many reasons, commodity procurement appeared untimely, insufficient and inadequate. At present, the goods in the warehouse are all empty, and the goods in the private rooms are often in short supply. For a long time, the warehouse has been like a dummy, which has seriously affected the normal operation of the floor. In the warehouse management of 20 13, I urge the leaders to pay attention to the above problems, and urge the purchasing department not to reduce the quantity of goods purchased according to the order, so as to ensure that the materials needed for business are in place in time and cannot be lacking.

From 20 12, 12, we stopped buying perfume from private rooms. I wonder if the superior leaders agree to save costs? At the beginning of the new year, the wine dose cup holder and ice bucket provided by the original wine supplier were seriously damaged. We ask leaders to communicate and coordinate with suppliers, and hope that suppliers will make up the delivered items as soon as possible, and the damaged floor will be replaced as soon as possible, which will affect both the image and the grade of the place. Due to the strong opinions of employees, the original employee's public loss fee has been stopped. We have a big gap in unreasonable shortage here. In order to protect the interests of the company from damage, we hope to restore the original employee damage fee. Only this payment can fill the gap in the shortage of goods.

Third, the floor management

Although I have been in the hotel entertainment service industry for several years, I am no stranger to floor management. However, the management of KTV floors changes with the times, and I am familiar with it, so I can't handle it with ease. Being a director is a connecting link between the preceding and the following, and you have to face some complicated affairs every day. I still have a certain distance in knowledge and ability. In the management of 20 12, I failed to set an example, failed to play a good supervisory role, failed to trust and cultivate leaders!

The KTV of Shengya Gallery in 20xx has experienced the periodic evolution of washing customers and grabbing customers, and our business is not stable enough because of the fierce competition to grab high-end customers and the serious shortage of first-line excellent resources in the industry. Employees' bad manners, attitudes, consciousness, sense of responsibility and mission are all problems. As a grass-roots supervisor, I made self-criticism and self-reflection on my management. In particular, the work of focusing on external service and internal service clearly emphasized by superior leaders has not been put in place, which has failed to live up to the expectations of leaders!

Today's KTV night shows cannot gain a foothold in the market only by conspicuous hardware, and the active service and personal service of marketers and full-time waiters are the magic weapon to gain a foothold in the market. 20 12 trained full-time waiters in batches and groups, but the effect was not very good. In the new era, it is difficult for employees to be self-motivated, especially KTV night service personnel. Because of the quick and easy access to money, and the great competitiveness of local resources, employees are prone to complacency, arrogance and conceit, and waiters simply do not regard training as the best spiritual wealth, so the subjective and active services of waiters have not been significantly improved.

In the management work of 20xx years, I also learned by doing and explored a lot of work. Sometimes I have ideas about management, but I seldom achieve anything. Some management work took a detour and went to extremes, which led to some mistakes and mistakes in my management work. The management of KTV floor is to pay attention to ideological work and team building while paying attention to service work. When ideological work is done well, work efficiency will come out.

Today, Shengya Gallery should regard unity and friendship, peaceful coexistence, equal competition and common progress as the core of management! Publicly arrange work affairs, handle work problems fairly, distribute work tasks fairly, minimize employees' doubts about management, convince employees, let employees clearly realize their own shortcomings, educate employees to properly handle public-private relations, colleague relations, customer relations, family relations and other relations, and unite all forces that can be United to treat them.

Our two main salesmen and full-time waiters are constantly losing and introducing, and the business model is constantly adjusting and changing, so the content of ideological work is constantly changing. Using excellent full-time waiters and retaining excellent salesmen is the foundation of our foothold in the market. I have worked as a grass-roots service, and it is really difficult to be an excellent full-time waiter.

In daily management, it is very important to know the personal hobbies, personalities, living habits and living conditions of employees. Through the management method of evaluating performance in group competition, I understand a truth even more: "As much as you care about others, others will give you back." Only by stepping into employees' hearts and getting closer to them can employees pay for it and management produce results.

It is essential to instill business knowledge and explain service skills into employees, and at the same time, it is necessary to share with employees real cases of failure or success in their careers. A story can benefit countless people who have heard it! To do supervision work is to fully mobilize the enthusiasm of employees, guide and encourage employees, inspire everyone's wisdom with one person's strength, and truly give play to the potential of employees. I have been slack and lazy in the work of the leading group, and I have suffered the consequences of my irresponsible attitude. In fact, there are only a few tasks, and the key is to complete them conditionally. Please consider the problem according to the actual situation and formulate reasonable assessment standards, so that we can have confidence to forge ahead towards the goal.

All business departments should work closely together, connect in an orderly manner, do their own duties, unite as one, and build a cohesive and effective team! Through various meaningful collective activities, we can deepen the feelings among the members of each division and promote the coordinated development of each division! All the staff took part in the 20 1 1 Shengya Gallery Singing Contest, which enabled the staff to communicate with each other and get to know each other. Similar to activities conducive to team building. It is suggested that you can do more.

Organizing employees to have fun in 20xx did not promote the harmonious development of the team. Many employees say they are tired after playing, but they don't smell good after eating. I hope to hold a collective activity to support the unity of Shengya Gallery this spring. (such as women's tug-of-war, all-day outing, etc. ).) Let marketers, waiters and administrators get to know each other and deepen their feelings, so as to achieve friendly cooperation in the future.

The current situation is still affecting the development of the entertainment service industry, and the current economic situation has not seen a good development trend. In the management of 20 13, I will keep in mind the spirit of the first meeting between General Manager Zeng and General Manager Cao on 5 10. Obey management, set an example, be strict with yourself, and actively cooperate with superiors to do daily management work; Change ideas, raise awareness, pay more attention and attach importance to consumers' feelings.

Do a good job in internal and external services, dare to take responsibility, deal with problems in time when they are found, and report incidents that are not within their purview in time; Strengthen learning, expand knowledge, correct your own shortcomings, learn from the advantages of others and successful management methods in the same industry, and apply them to your own work; Perform their duties well, in line with the principle of seeking truth from facts, so as to achieve something from the top and something from the bottom; Pay attention to details, do a good job in service quality, attach importance to employees' opinions, respect employees' ideas, and lead subordinates to forge ahead towards their goals; Strive to complete all work indicators and create a new situation in service work in an extraordinary period!

"Everything is easy", and the people in Shengya Gallery are planning to ride the wind and waves. I believe that under the correct adjustment and reform of superior leaders, we can avoid the crisis and develop healthily!

"Harmony leads to prosperity", and people in Shengya Gallery sang the song of peace. I believe that with the joint efforts of all my colleagues, we will set off a service boom and create brilliance together!

Summary of ktv's work at the end of the month (5) The roar of blowers, noisy conversation, busy and orderly figures and hazy windows depict a lively dining scene, which is the biggest dining scene this month and the last large-scale meeting in XX years. The coming XX year is an extraordinary year since our catering department resumed normal operation. In fact, it took half a year to start working. During this period, in addition to the normal reception work, the Food and Beverage Department has also formulated and vigorously implemented various management systems suitable for itself, actively carried out necessary training work, and gradually improved the quality of employees, and both the reception capacity and the mental outlook of employees have been significantly improved. The work at this stage is summarized as follows:

First, strengthen internal management:

1. formulated a new staff code, which was approved by the villa and implemented in the food and beverage department after a little modification to standardize the staff's work standards. Based on the Staff Code, the staffing, job responsibilities and specific operating specifications of the Food and Beverage Department are formulated in combination with the work situation of the Department, which is more than 70 pages long and is still being revised and adjusted. And carry out daily management work according to various rules and regulations.

2. Actively carry out the training of various rules and regulations, service skills, health knowledge and fire protection knowledge, standardize the weekly meeting (interrupted when assisting the marketing work in Wuhan), hold a staff life meeting once a month, formulate weekly cleaning priorities, strengthen management, improve the quality of employees, change the lazy work habits formed by long-term semi-closure, and change the mental outlook.

Change the original situation that more than 70 people have to borrow someone from the hotel management company to help with the service. 1, the saturated reception work of 30 people can be easily completed by relying on the unity and cooperation of existing employees, including meals, meetings, entertainment and so on. At the same time, it also constantly reflects the good spirit. For example, Huang Huarong at the meeting of Chengtou Real Estate Group picked up the bag with 20,000 yuan in cash, a blank check, a large number of bank cards and certificates left by the guests and immediately handed it to the front desk; Xie Yuling picked up the envelope containing 100 yuan discarded by the guests, and immediately handed it over to the Food and Beverage Department after receiving the financial entertainment expenses of Hong 'an Station Store in the Provincial Department of Finance. In June+February, 5438, all the chefs of the Disabled Persons' Federation served as escorts, but they had to eat after the meeting, and the buffet breakfast was not accepted. When the table was not cleared, he took the initiative to collect meals and take care of the front desk.

3. Formulated a la carte menu, banquet menu, buffet menu and wine list, and adjusted and revised them according to the response of the guests received at several large-scale meetings.

4. Formulated the management policy of taking farm dishes and game as the leading factor in catering, and changed the team of chefs accordingly to meet the work requirements and development needs at the present stage.

5, the implementation of the health responsibility system, the responsibility to people, changed the original messy situation, especially the kitchen hygiene has been significantly improved. At the same time, the catering part consists of five areas: restaurant, conference room tennis court, fish pond shop at the front desk, middle hall and kitchen, and the responsibility lies with people; Assign special personnel to be responsible for the male and female dormitories in the department.

6. Make a restaurant cost control plan to effectively control the cost on the premise of ensuring the satisfaction of the guests.

7, strengthen the safety work of the food and beverage department, take turns on duty every day, check the contents including health, safety, engineering problems, attendance, work completion, file opening and closing, etc. Effectively check the work and put an end to hidden dangers. This inspection will be one of the assessment contents of every employee in the Food and Beverage Department.

Second, strengthen the improvement of employee welfare:

1. Improve employees' meals, make weekly recipes, elaborate them, listen to employees' feedback and make positive improvements.

2. Organize mountaineering exploration activities after work, and carry out bonfire barbecue activities, which on the one hand increase the entertainment items when guests come, and on the other hand enrich employees' spare time.

3. After the projector is bought, we will play newly released blockbusters in the conference room from time to time, and often organize employees to sing karaoke. Through a series of activities, we strive to create a harmonious atmosphere of unity and cooperation, and enhance the sense of belonging and collectivity of employees.

4. The money from selling garbage every month is used as the activity funds of employees, and as welfare, some summer fruits and socks are bought for them.

Third, rationally transform hardware facilities and equipment.

1, kitchen layout adjustment and decoration. The kitchen layout is planned reasonably in strict accordance with the requirements of the health supervision department. After several years, the black kitchen has taken on a new look, which has improved the working environment and sanitary quality, and provided a prerequisite for higher reception in the future.

2. A batch of new tableware and festive red tablecloths were added, which improved the dining environment of the small hall and the overall festive atmosphere of the hall. At the same time, the sofa that is not suitable for the small hall has been replaced to make the hall coordinated as a whole.

Add a screen to separate the hall from the kitchen.

4. Install the projector and automatic telescopic curtain. Make the conference room hardware meet the needs of market competition and meet the needs of customers.

5, Gabafee furnace, increase the form of diet.

Four, under the premise of ensuring the normal operation of the food and beverage department, actively assist the marketing department to carry out the work, and arrange the manager to help develop the marketing market.

Five, closely cooperate with relevant departments to do a good job in reception and daily work. Strengthen teamwork and deepen the overall concept.

All members of the Food and Beverage Department always keep in mind that the villa is a whole family, resolutely obey the arrangement of the villa, especially the front desk staff, give full play to the nerve center role of the villa, cooperate and assist the housekeeping department and the office in carrying furniture, cleaning up the garbage in the main building and other activities, and serve the villa and staff with the service belief that everyone is for me and I am for everyone. For example, some time ago, ladybugs ravaged the villa, and two clerks in the front office immediately listened to the dispatching command of Manager Hong of the housekeeping department and actively devoted themselves to the pest control work.

6. Despite some achievements in this year's work, there are still many difficulties and problems:

1, the catering department has fewer personnel, a wider management scope and a shortage of personnel. Although the reception task can be successfully completed, the quality is poor and it cannot reflect the characteristic service.

2. The rules and regulations are not perfect, the implementation is not thorough enough, and there is arbitrariness, especially the management mechanism needs to be improved.

3. The dishes should be constantly innovated to cope with the changes in the market.

4. The overall quality level of employees is unbalanced, and there is a lack of professional management talents. The skills training of existing employees needs to be strengthened.

5. The canteen facilities and equipment are aging and damaged to varying degrees, and some air-conditioning equipment can no longer be used. At the same time, the whole decoration has completely derailed with the times, and smallpox has fallen off seriously, which is in urgent need of maintenance or renewal. Some hardware facilities need to be upgraded, especially the layout of tables and chairs in the conference room and the central hall.

Seven, the villa has no attractive projects, and the operation of the food and beverage department is relatively sluggish. Increase recreational facilities, saunas, etc.

In next year's work, we will do the following:

1. Take the daily duty system of the Food and Beverage Department as an important embodiment of personal performance appraisal.

2. Formulating and implementing menus in different periods according to seasonal changes.

3. Standardize supplementary staffing. The restaurant staff are nervous when they are busy. If ecological farming is carried out, the work saturation in leisure time can be solved. Complete the transformation from service quality to quality.

4. Reasonably transform and increase facilities and private rooms. Originally, I planned to add several ktv rooms. In fact, I can add tables at the same time, and I can sing and relax after dinner. At the same time, the central hall will be slightly transformed into a square table for four to six people. Guests can dine in restaurants, and guests can sing in karaoke bars. At the same time, make good use of the bird language forest and slightly transform the bamboo building to make it have the function of dining and drinking tea. Rice is a farm dish, and tea is China tea (or other drinks).

5, increase the earthen stove, form a real peasant flavor, use a lot of wood on the mountain, save fuel and reduce costs.

6. Increase the variety of drinks and truly realize the essence of catering. Food smoked by pine needles is added to dishes, and medicinal liquor brewed by pharmacies is added to drinks.

7. Continue to care about employees' lives and change irregular entertainment activities such as showing movies and singing to once a week. At the same time, we will focus on watching two TV series, Love Hotel and Five-Star Hotel, so that employees can feel what a hotel is and what a service consciousness is while watching the stories. At the same time, movies or lectures on popular science knowledge are held to improve employees' farming knowledge and legal awareness, thus improving their personal quality. Practice bonfire barbecue more in case guests need guidance.

8. Continue to carry out training, and complete the specific training of service specifications according to the operating procedures and standards of the Food and Beverage Department.

9, adhere to the management of production safety, to ensure the safety of personnel and property.

I recommend the monthly work summary carefully.