What new regulations have been issued in bike-sharing?

According to the website of the Ministry of Communications, recently, the Ministry of Communications and other departments 10 jointly issued the Guiding Opinions on Encouraging and Regulating the Development of Internet Rental Bicycles:

It is stipulated to implement real-name system management for user registration and use and sign a service agreement;

Express charging methods and standards;

Establish a complaint handling mechanism;

Purchase personal accident insurance for users;

It is forbidden to provide services to children under 12 years old;

Encourage the use of free deposit to provide rental services.

Data Map: On June 8, Beijing, golden * * * enjoy bicycles appeared on the streets of Wangjing, Chaoyang District. The bicycle is equipped with a charging module, which can charge the mobile phone. ?

On August 2, with the consent of the State Council, the Ministry of Transport, the Central Propaganda Department, the Central Network Information Office, the National Development and Reform Commission, the Ministry of Industry and Information Technology, the Ministry of Public Security, the Ministry of Housing and Urban-Rural Development, the People's Bank of China, the General Administration of Quality Supervision, Inspection and Quarantine, and the National Tourism Administration 10 jointly issued the Guiding Opinions on Encouraging and Regulating the Development of Internet Rental Bicycles.

The Guiding Opinions affirmed the positive role of the development of Internet bicycle rental (commonly known as "bike-sharing") in facilitating people's short-distance travel and building a green and low-carbon transportation system, and proposed to encourage and standardize the development of bike-sharing in accordance with the basic principles of "service-oriented, reform and innovation, standardized and orderly, territorial management, and multi-party governance" to further improve the service level and better meet the people.

The Guiding Opinions put forward relevant concrete measures from four aspects: implementing policies to encourage development, standardizing operation and service behavior, ensuring the safety of users' funds and network information, and creating a good development environment.

Scientifically determine * * * enjoy bicycle positioning.

The Guiding Opinions pointed out that it is necessary to scientifically determine the development orientation of bicycles and implement policies to encourage development. * * * Bicycle sharing is a time-sharing non-motor vehicle, an integral part of urban green transportation system, and a transportation service mode that facilitates public short-distance travel and public transportation connection and transfer. It is necessary to give priority to the development of public transportation, coordinate the development of bicycles, promote the integrated development of public rental bicycles and bicycles, and establish and improve a multi-level and diversified urban travel service system.

Do not encourage the development of internet rental electric bicycles.

According to the Guiding Opinions, the city people's government is the main body responsible for bicycle management. It is necessary to improve the bicycle traffic network, rationally arrange the slow traffic network and bicycle parking facilities, actively promote the construction of bicycle lanes, and optimize the bicycle traffic organization.

It is necessary to promote the setting and construction of bicycle parking spots. Formulate technical guidelines for setting bicycle parking areas suitable for local characteristics. Adopt a combination of positive list and negative list to standardize bicycle parking and management.

In response to the problem of vehicle delivery, the Guiding Opinions proposes to guide the orderly delivery of vehicles, study and establish a vehicle delivery mechanism according to factors such as urban characteristics and development reality, and guide enterprises to deliver vehicles in a reasonable and orderly manner. Do not encourage the development of internet rental electric bicycles.

It is forbidden to provide services to children under the age of 12.

In order to improve the bicycle service level of * * *, the Guiding Opinions clearly requires operating enterprises to strengthen the online and offline service capacity building, implement real-name management for users' registration and use, sign service agreements, clarify the charging methods and standards, establish a complaint handling mechanism, purchase personal accident insurance for users, and prohibit providing services for children under 12 years old.

Implement the responsibility of vehicle parking management, take comprehensive measures such as electronic fences to effectively regulate users' parking behavior, and promptly clean up vehicles parked illegally, with potential safety hazards and unable to provide services. Strengthen supervision and management, publicity and education, publicly report existing problems, guide safe and civilized car use, and improve enterprise service quality and user credit evaluation.

Encourage the provision of deposit-free services.

In view of the security of users' funds and information, the Guiding Opinions encourages the use of deposit-free rental services. If an enterprise has received a deposit or prepaid funds, it should set up a special account at the place of registration, implement earmarking, improve the refund system, and accept the supervision of transportation, finance and other competent departments.

Enterprises should abide by the relevant provisions of the national network and information security, set the server in Chinese mainland, and implement various measures of network and information security management. The information collected shall not infringe on the legitimate rights and interests of users and the public interests, and shall not exceed the scope necessary for providing bicycle services.

Strengthen public opinion and social supervision

In order to create a good development environment, the Guiding Opinions clarified the responsibilities of relevant departments, and required all localities to establish a fair competition order, guide and supervise enterprises to standardize their operations according to law, and safeguard the legitimate rights and interests of all parties. Give full play to the role of social organizations such as trade associations, strengthen public opinion and social supervision, strengthen the protection of consumers' rights and interests, fully mobilize the enthusiasm of all parties, and form a situation in which the government, enterprises, social organizations and the public work together.

Let's have a look. The most important thing is that you can withdraw the deposit.