One improvement and three services of Feidong County People’s Government

All township and town party committees, all township and town people's governments, and all county-level units:

In order to conscientiously implement the central and provincial and municipal policies on improving work style and closely contacting the masses, It is stipulated that to build a service-oriented grassroots party organization, the county party committee and the county government decided to carry out the "one improvement and three services" activities (improvement of work style to serve the masses, improvement of work style to serve the grassroots, improvement of work style to serve enterprises) throughout the county. The "Several Provisions on Carrying out the "One Improvement, Three Services" Activities" are now issued to you. Please implement them conscientiously in light of actual conditions.

All departments must conscientiously study and implement the "Eight Provisions of the Political Bureau of the 18th CPC Central Committee on Improving Work Style and Close Contact with the Masses" and its implementation details, the "Thirty Provisions" of the Provincial Party Committee and the Provincial Government, and The "Ten Provisions" of the municipal party committee and the municipal government, combined with the upcoming party's mass line education and practice activities with the main content of serving the people, being pragmatic and honest, will effectively implement the deployment requirements at all levels to the letter. Party members and leading cadres at all levels must lead by example and set an example. All localities and departments must proactively follow the requirements of "reform", improve service awareness, study and formulate practical implementation measures, establish and improve relevant systems and long-term mechanisms for implementation, so as to improve service levels while improving work style, and deepen service Enhance the awareness of purpose and improve work efficiency while paying close attention to implementation. The county party committee offices and county government offices must carry out supervision in a timely manner; the county discipline inspection and supervision departments must regard the supervision and implementation of central and provincial, municipal and county regulations as a regular task to improve their work style, formulate supervision and accountability methods in a timely manner, and ensure that all regulations are complied with Put it into practice and achieve real results.

1. Improve work style to serve the masses

1. Solidly carry out educational and practical activities on the theme of being pragmatic and honest for the people. In accordance with the requirements put forward in the report of the 18th National Congress of the Communist Party of China to "improve the ability to do a good job in mass work under the new situation and improve the system for party members and cadres to directly contact the masses" and according to the arrangements made by superiors, conscientiously plan and carry out the party's work with the main content of being pragmatic and honest for the people. Mass line education practice activities. Guide the majority of party members and cadres to faithfully practice the purpose of serving the people wholeheartedly, close the flesh-and-blood ties between the party and the people, and strive to help the people solve their difficulties, so that the cadres can be trained during the activities and the people can benefit from the activities.

2. Continue to do a good job in the "1+1 marriage" work. Conscientiously implement the "Implementation Measures for the Establishment of "1+1 Marriage" Work between Party Members and the Masses" (Dongfa [2012] No. 4), and continue to carry out "1+1 Marriage" as the starting point to form a long-term mechanism for contacting the masses. In strict accordance with the work requirements of the "Five Ones", the progress of the "1+1 marriage" work of party members and the masses is included in the assessment of the party-building work responsibility system, as an important basis for the evaluation of excellence in various aspects. Strengthen the guidance of public opinion, focus on the application of results, and include the implementation of cadre marriage work, including the records in the "Marriage Work Record Book", as required materials for the annual assessment of the responsibility system for party style and clean government construction and the selection and appointment of cadres.

3. Explore the establishment of a “two representatives and one committee member” public opinion collection and feedback mechanism. A "Party Representative Liaison Office" was established in the Organization Department of the County Party Committee, and Liaison Offices for People's Congress Representatives and CPPCC Members were added to the relevant internal agencies of the County People's Congress and the County CPPCC, focusing on leveraging the special status and extensive contacts of Party Representatives, People's Congress Representatives, and CPPCC Members. , smooth the "green channel" that reflects social conditions and public opinion, and grasp and understand the opinions and ideas of the general public in the constituencies and contact sectors represented by the "two representatives and one committee". A symposium on social conditions and public opinion of "Two Representatives and One Member" is held every quarter. The full-time deputy secretary of the County Party Committee serves as the convener. Relevant responsible comrades from the Standing Committee of the County People's Congress, the County CPPCC and heads of relevant departments such as the County Party Committee's Organization Department attend to listen to the "Two Representatives and One Member" symposium on social conditions and public opinion. Committee members” opinions and suggestions, sort out hot and difficult issues of concern to the masses, submit them to the county party committee and county government, and urge relevant units to resolve and implement them.

4. Expand channels for collecting social conditions and public opinion. Further leverage the role of the public opinion collection columns of the "12345 Government Service Express" and "China·Feidong" portals, and make the email addresses of the county party committee secretary and county magistrate public. The county party committee’s inspection office and county government’s target office will follow up and supervise the matters left and reported by the masses, and provide timely feedback on the results. Further give full play to the role of supervisors of political conduct and conduct, and select and recruit a group of supervisors of political conduct, conduct and social conditions and public opinion from retired cadres, non-party people, social progressives, enterprises, and mass organizations. The county party committee and county government will issue letters of appointment. .

Supervisors regularly go to various places, especially units with administrative law enforcement and public service management functions, to listen to, collect and reflect social conditions and public opinions, and promote departments and public servants to transform their functions, administer according to law, and standardize services.

5. Integrate various resources for poverty alleviation. Establish a poverty alleviation and relief work leading group headed by the full-time deputy secretary of the county party committee, and set up a leading group office in the county civil affairs bureau. The poverty-stricken funds and funds donated by caring people in society will be integrated, and the leading group office will coordinate and implement classified policies to provide timely relief. The use shall be subject to public review by the leadership group and approval by dedicated personnel to avoid phenomena such as multi-faceted management, resource dispersion, and low efficiency of use. We shall put an end to favor assistance, duplication of assistance, and arbitrary assistance, and timely put poverty alleviation resources to where they are most needed and allocate them to The most difficult people embody social fairness and justice and win the support of the masses.

6. Comprehensively strengthen the construction of village-level public service agencies. We will improve the whole-process agency work system for serving the people, strictly implement the first-in-person and first-inquiry responsibility system and promise to resolve the matter within a time limit, and act on behalf of people's petitions and other issues that need to be resolved in accordance with laws and regulations. Actively expand the scope of services for the people, and increase postal, financial, agricultural supplies and other service items in line with the construction requirements of the "11+4" basic public service system for beautiful rural areas. Explore the establishment of a working mechanism that “serves the people and integrates villages and enterprises” to inject new vitality into village-level organizations serving the people by increasing service content and raising village cadre salaries and pension insurance standards.

7. Carry out extensive volunteer service activities. In accordance with the principles of "dedication, friendship, mutual assistance, and progress", we will improve the volunteer registration and management mechanism, strengthen the construction of the volunteer team, and establish a community volunteer service team. We insist on following Lei Feng’s voluntary service activities to make them convenient, tangible, position-based and normalized, and actively organize and carry out volunteer service activities that are close to people’s livelihood, such as voluntary labor, student aid, and public services, and encourage members of the volunteer service team to “ In the form of "one-help-one" and "many-help-one", we provide paired assistance to the elderly, sick, disabled and extremely poor students, to help them solve their daily life difficulties, promote social ethics, and reflect humanistic care.

8. Give full play to the role of moral models and good people in Feidong in demonstrating and leading. Actively carry out the selection activities of "Township Moral Model", "Village Moral Model" and Feidong Good Person, vigorously promote the spirit of helping others, being brave, honest and trustworthy, dedicated, filial to the elderly and loving relatives, and guide the masses to "learn from the model and be moral" , be a good person.” Strengthen publicity and reporting on typical deeds and good people and good deeds, regularly visit moral models and good people in Feidong who have difficulties in life, establish and improve the "good people are rewarded" mechanism, and strive to create a good atmosphere of "learning from the models around you and establishing a new moral trend".

2. Improve work style to serve the grassroots

9. Effectively strengthen investigation and research. The Standing Committee of the County Party Committee conducts more than one collective investigation each year in the first and second half of the year around the fundamental and key issues of building a moderately prosperous society in an all-round way. Responsible comrades at the county level determine at least one key topic to conduct research every year. The responsible comrades of the four major teams in the county should spend no less than 90 days at the grassroots level every year, and the main leaders of the county-level units should spend no less than 120 days at the grassroots level every year. The main responsible comrades of the county party committee and county government write 1-2 research reports every year, and other responsible comrades at the county level and the main responsible persons of township and county-level units submit more than 1 research report to the county party committee every year.

10. Strictly implement the visiting system. We will further deepen the “Visit led by five-level secretaries” activity. The responsible comrades of the four major teams in the county spend no less than 12 days in towns, villages (residences, and communities) every year, and visit more than 5 enterprises or farmers each time. Strict visit disciplines, the number of persons accompanying the main responsible comrades of the county party committee and county government is limited to less than 3 people, and the number of persons accompanying other responsible comrades at the county level is limited to less than 2 people, with no more than 1 vehicle; accompanying persons are limited to relevant towns, development parks and villages (residential, Community) Comrades related to solving specific problems, the number shall not exceed 2 people. Routine work inspections, on-site office work, project scheduling, etc. shall not be used in place of visits. Generally, no news reports are arranged for visits by responsible comrades at the county level. County-level units must take various forms to organize cadres to go deep into the grassroots and into the countryside.

11. Continuously improve the effectiveness of the work of county-level responsible comrades and county-level units in contacting townships. Uphold and improve the work system for county-level responsible comrades and county-level units to contact townships.

According to the county party committee and the county government's decision-making and deployment of the county's work, the county-level responsible comrades and the main persons in charge of the county-level units combine research and visit activities, go deep into the contact points 1-2 times a month, and attend and attend the democratic life meetings of the contact point leadership team and other important meetings, publicize various policies of the central government and provinces, cities and counties to the grassroots, help the grassroots improve the ideas, plans and measures for economic and social development based on actual conditions, coordinate and solve the difficulties and problems in the work for the grassroots, and realize the effective success of the grassroots Practices and experiences are summarized and promoted throughout the county. Explore the establishment of a mechanism for bundling the responsibilities of responsible comrades at the county level and the main person in charge of the county-level units with the liaison townships. At the end of each year, the townships submit to the county party committee and county government a summary report on the specific content of contacting the comrades at the county level and the main person-in-charge of the county-level units to help solve the problem. (Report to the County Party Committee Inspection Office and County Government Target Office respectively). Based on the results of the township's annual target management assessment, corresponding rewards and punishments will be given to the responsible comrades at the county level and the main persons in charge of the county-level units.

12. Continue to promote the paired-up construction of urban and rural grassroots party organizations. The party organizations of the county-level government agencies are paired with a village-level party organization to carry out party classes for party members, symposiums with colleagues, training for colleagues, and advanced party creation activities more than three times a year. The *** construction unit integrates funds, technology, talents, market advantages and rural resource conditions, determines 1-2 projects every year, and helps paired villages enhance their "hematopoietic" function through multiple channels; helps paired village party organizations strengthen team building, team building and Institutional construction will promote the two-way opening of urban and rural party organization activity venues. Deepen the role of "post-80s" village party-building instructors, organize and carry out poverty alleviation, poverty alleviation, and skills support activities, and carry out activities to care for rural "left-behind children" and "empty-nest elderly" at least twice a year; organize 1- 2 real things and good things.

13. Strictly implement the system of follow-up visits and follow-up visits with cases. Improve the system of joint meetings for petitions and leading cadres to receive and make appointments for visits, bring cases to visit, and package cases and points. The responsible comrades of the four major teams in the county should often listen to reports on the resolution of petition cases in towns, development parks, villages (residences, and communities), and conscientiously solve problems discovered during surveys and visits. Insist on carrying out the "Saturday Visits" activity. The responsible comrades of the four major teams in the county guarantee the petition cases according to their respective responsibilities and work responsibilities, and go deep into the field to help coordinate and resolve key petition cases.

14. Comprehensively improve the administrative service level of the agency. Strictly implement the regulations of the central government and provinces, cities and counties on streamlining document briefings, and optimize and enhance the functions of the e-government platform. Except for confidential documents, all types of documents, briefings, and information will in principle be transmitted through the government platform, gradually realizing paperless office. Effectively reduce the number of meetings and make the first full week of each month a "meeting-free week". Strictly control the scale of conference activities, improve the format, and improve effectiveness. County-wide meetings held by departments will not be arranged for the main persons in charge of townships and development parks to participate; departments will be strictly controlled to hold county-wide meetings at the grassroots level. Streamline and standardize various inspection, evaluation, and commendation activities. Strictly control the expenditure of "three public funds", and do not arrange meals or only arrange light meals for research, visits or conference activities. Strictly implement the Provincial Commission for Discipline Inspection’s “Ten Prohibitions” and “Alcohol Prohibition Order”.

15. Continue to carry out democratic evaluation activities. Further improve the assessment plan, expand the scope of assessment, and gradually achieve full coverage. Strengthen daily inspections, increase the frequency of unannounced visits, and further intensify efforts to cure mediocrity, laziness, and excess. The main content is whether the grassroots projects are implemented, whether the services are in place, whether the effects are obvious, and whether the grassroots are satisfied. We will continue to innovate the carrier and enrich the evaluation form. Strengthen the application of evaluation results and strictly implement relevant reward and punishment regulations.

16. Focus on grassroots and performance-oriented efforts to build a team of cadres. Continue to conduct public elections for department-level leadership positions and the selection of staff in county-level agencies at the grassroots level. Improve the two-way exchange mechanism between townships and county-level units, exchange outstanding cadres who have been working at the grassroots level for a long time to work in county-level units, and select outstanding young cadres from county-level units to work in towns and villages. Pay attention to cultivating and selecting outstanding young rural cadres. In conjunction with the province's cadre selection work, a group of outstanding young cadres are dispatched every two years to serve as first secretaries of village-level party organizations. Pilot the implementation of professional management of party organization secretaries at the village level.

3. Improve work style to serve enterprises

17. Adhere to and improve the long-term mechanism of Baolian enterprises (projects). Establish and improve the communication system between the responsible comrades of the county's four major teams and the heads of chambers of commerce, associations and non-public enterprises, and hold a non-public economic development symposium every year.

With the responsible comrades of the four major teams in the county and the main persons in charge of key townships, development parks, and relevant units under the county as the main body, all enterprises (projects) in the county as the target, focusing on the enterprises above the regulation and major projects, implement the joint enterprise system. Establish a "1+X+1" package linkage mechanism, that is, a comrade in charge of the four major teams in the county + the main person in charge of the relevant unit directly under the county + the main person in charge of the township (development park) where the enterprise project is located "point-to-point" package linkage with 1 enterprise ( project). The focus is to achieve the "four 50 households" alliance, that is, to connect 50 industrial enterprises above designated size, 50 commercial logistics enterprises, 50 leading agricultural industrialization enterprises, and 50 projects signed or under construction. The responsible comrades of the four major county teams in charge of Bao Lian go to Bao Lian enterprises (projects) at least 6 times a year, and the main leaders of townships, development parks, and county-level units go to Bao Lian enterprises (projects) at least once a month, and keep in touch with the enterprises. Regular contact with key personnel. The main tasks of Bao Lian are to serve enterprise production, service project construction, and help solve problems. They are not allowed to interfere with the normal production and operation of the enterprise or increase the burden on the enterprise. The County Economic Commission is responsible for taking the lead in formulating the specific list of Baolian, establishing a reward and punishment mechanism for Baolian assessment, and the results of rewards and punishments will be reported at the county's three-level cadre meeting or related special meetings.

18. Establish and improve the "Through Train to the Federation of Industry and Commerce" mechanism. Give full play to the bridging and assistant role of the Federation of Industry and Commerce, establish a special reporting system for the Federation of Industry and Commerce, and promptly collect and sort out major and critical issues in the development of the non-public economy, important research results of the Federation of Industry and Commerce system, and major situations of non-public economic persons feedback and reasonable suggestions, forming a fast and efficient working mechanism for the Federation of Industry and Commerce’s selection feedback, leadership instructions, department handling, and supervision and feedback to promote the resolution of relevant problems and continuously optimize the non-public economic development environment.

19. Solidly promote the reform of the service methods of the administrative service center. Carry out in-depth investigation and research to identify the outstanding problems existing in the administrative service center window units in serving enterprises, and adopt targeted reform measures to solve them to ensure that high-quality and efficient administrative approval services are provided to enterprises. Further clarify service items and window processing authority, strictly implement effective service measures such as the "chief representative system" and "AB post system" to maximize the immediate processing rate, eliminate "double-end" processing, and implement one-time processing . Establish a "sitting system" for the main person in charge of the window unit, and the main person in charge of the unit must be on duty at the window one day a week. Explore the establishment of administrative service sub-centers in Feidong Economic Development Zone, Hefei Circular Economy Demonstration Park, and Anhui Hefei Trade and Logistics Development Zone to be responsible for project collection and agency, so as to move the service window forward.

20. Improve the company-related public policy release platform. Led by the County Economic Commission, the "Enterprise-related Public Policy Online Release Platform" was launched on the "China·Feidong" portal website, and a "Government-Enterprise Interaction QQ Group" was established for the main persons in charge of enterprises and the heads of major departments of county-level enterprise-related service units. ". The county-level enterprise-related service units must designate dedicated personnel to promptly collect and sort out the latest enterprise-related public policy policies issued by the state, provinces, cities, counties, and superior business departments, and promptly send them to the "Enterprise-related Public Security Policy Online Publishing Station" and " Government-enterprise interactive QQ group". Respond to policy consultation questions raised by companies online in a timely manner. At the same time, county-level enterprise-related service units should also send the latest national and provincial, city and county policies to support enterprise innovation and development to enterprises through holding policy interpretation meetings, enterprise promotions, and mass mobile phone text messages to guide enterprises to master and use them effectively. activities related policies.

21. Strengthen financial services for enterprises. Increase the registered capital of the county's small and medium-sized enterprise financing guarantee company from 50 million yuan to 100 million yuan, explore the implementation of urban and rural small loan guarantee insurance, and strive to alleviate the financing difficulties of small and medium-sized enterprises, start-ups and urban and rural entrepreneurs. Encourage financial enterprises to add branches and service outlets, and support Feidong Rural Cooperative Bank in transforming into a commercial bank. A large-scale bank-enterprise docking event is organized every quarter to strengthen the interaction between government, banks and enterprises. Further revise and improve the assessment methods for financial institutions to support local economic development, encourage financial institutions to carry out product innovation, expand lending in the county, and provide targeted financial services to enterprises in the county.

22. Strengthen the construction of corporate talent teams. Led by the Organization Department of the County Party Committee, with the cooperation of the County Federation of Industry and Commerce and other relevant departments, we will study and formulate special policies for the introduction and cultivation of corporate talents, striving to make the policies innovative, breakthroughs, and pragmatic and effective. Establish a corporate talent information database to fully understand the current talent status of the company. Strictly select top-notch talent selection procedures, control the entrance of top-notch talents, and further tilt the selection of top-notch talents to enterprises. Enterprise management talents and technical backbones should not be less than 50% of the total number of top-notch talents in the county.

Special funds are allocated every year to strengthen the training of existing enterprise managers. Each year, a group of enterprise managers are selected and sent to higher education institutions for further study, study, inspection, and training inside and outside the province, and to large state-owned enterprises and superior enterprises. The service department conducts on-the-job training and follow-up classes. Establish special funds for enterprise technological transformation and scientific research and innovation to support enterprise transformation and upgrading.

23. Help enterprises solve the problem of "labor difficulties". Formulate and introduce financial subsidy policies for enterprise employment. For those graduates from colleges and universities and secondary vocational schools who have reached a certain proportion of employment in enterprises in the county and signed labor contracts of more than one year, the county finance will provide a one-time subsidy after review and confirmation; employment agencies will introduce skilled talents and Graduates from vocational schools, technical schools, and universities who are employed by enterprises in the county and sign employment certificates for more than 6 months or labor contracts for more than 1 year will be given certain job introduction subsidies. Workers who participate in employment skills training will be given certain training subsidies; companies that hire new employees and sign labor contracts with them for more than 6 months and undergo pre-job skills training will be given certain subsidies; companies that carry out on-the-job skills improvement training will receive national certification after employee training. The number of people with professional qualification certificates will be given corresponding subsidies.

24. Establish a centralized consultation and settlement mechanism for difficult corporate problems. Led by the full-time deputy secretary of the county party committee and attended by the main persons in charge of relevant units directly under the county government, through in-depth enterprise research, convening symposiums with enterprise or project leaders, and collection of online platforms, we extensively collected and sorted out problems encountered by enterprises in the process of construction, construction, and development. Difficult issues, as well as issues left over from history that have been pending for a long time, will be discussed once a quarter, and the most serious problems reported by the company will be compiled and submitted to the county party committee and county government to study and deal with them. For individual problems, relevant responsible units will be urged to meet deadlines. Solve and effectively help enterprises clear various obstacles in development.

25. Establish a supervision mechanism for the implementation of preferential policies for investment promotion. The county investment promotion bureau should strengthen the supervision of the implementation of preferential policies for investment promotion, and collect and sort out the problems existing in the implementation through multiple channels. Based on the collection and sorting, according to work needs, the executive deputy county magistrate of the county government will take the lead, with the participation of relevant responsible comrades of the county party committee and county government. The county investment promotion bureau will undertake the specific work, and work with relevant county departments to review various preferential policies and investment contracts for investment promotion. The agreed terms will be checked item by item, and handling opinions will be formed, which will be reported to the county party committee and county government for study, and relevant responsible units will be urged to implement item by item to maintain government credibility and enhance government credibility. (Leading responsible unit: County Investment Promotion Bureau; Responsible units: County Finance Bureau, County Taxation Bureau, County Local Taxation Bureau, County Planning Bureau, County Land and Resources Bureau, County Real Estate Bureau, County Civil Defense Office and other county-level units, all townships, development Park)

26. Improve the policy system for supporting enterprises. Strictly implement the "Opinions of the People's Government of Anhui Province on Promoting Sustained, Healthy and Rapid Economic Development" and the "Implementation Opinions of the People's Government of Hefei City on Promoting Sustained, Healthy and Rapid Economic Development". According to the changes in the macroeconomic environment and the actual situation of our county, specific measures for annual assistance to enterprises will be formulated. Relevant units under the county government and public service units should study and formulate administrative approval, fiscal and taxation finance, technological innovation, project construction, human resources, market development, rectification of corruption, and water and electricity public service units based on the actual work of the unit and department responsibilities. * Specific measures such as services and school enrollment for children of enterprise employees. (Leading responsible unit: County Government Office; Responsible unit: County-level relevant units, public service units)

27. Strictly regulate enterprise-related inspection behaviors. Establish an approval and registration system for enterprise-related inspection reports and an online filing system for inspections involving key enterprises. It is prohibited to charge fees and fines without review, to prohibit rough law enforcement, and to prohibit selective law enforcement. (Leading responsible unit: County Commission for Discipline Inspection and Supervision Bureau; Responsible unit: County Correction Office, county-level administrative law enforcement units)

28. Establish a mechanism for quick investigation and quick handling of corporate complaints and reports. Led by the County Commission for Discipline Inspection and Supervision, the County Correction Office has implemented the specific implementation, opening a corporate complaint hotline and an online complaint platform, and achieving monthly telephone interviews, bimonthly in-depth corporate visits, half-yearly questionnaires, and once a year centralized forums. Regarding the problems existing in the service work of enterprise-related departments and public service industries, and those who are lazy, prevaricating, and derelict in their duties, we will seriously investigate and deal with them in accordance with the "Feidong County Accountability Measures for the Construction of Work Style and Efficiency" Strict accountability.