3 articles of advanced deeds in creating municipal-level civilized units

3 advanced deeds of establishing municipal-level civilized units

Actively perform the duties of a promoter of spiritual civilization and play a large role in promoting the construction of spiritual civilization in Shantou Customs. Completed various tasks well. The following are the advanced deeds I brought to you in establishing a municipal-level civilized unit. Welcome to read!

1. Advanced deeds in establishing a municipal-level civilized unit 1

, female, Han nationality, born in January 19, A native of Zhuanghe, Liaoning, he graduated from Inner Mongolia Agricultural University with a bachelor's degree. He joined the Communist Party of China in January 20_ and started working in July 20_. He is currently the deputy mayor of ___ Town. Comrade __ put his thoughts and energy on innovative ideas and paid close attention to implementation, creating a new situation in the construction of ____ spiritual civilization.

1. Pay attention to education for all and strive to improve the quality of all people. The construction of spiritual civilization cannot be separated from education. To do a good job in education for all, we must strengthen theoretical study, adhere to the system of regular study for the central group of the party committee and town government cadres and workers, and organize all cadres and the masses to conscientiously study Marxism-Leninism, Mao Zedong Thought, Deng Xiaoping Theory, The important thought of "Three Represents", the Scientific Outlook on Development, and the construction of a harmonious socialist society have further improved the political quality and theoretical level of the town's cadres.

The central link in the construction of spiritual civilization lies in the construction of ideological and moral education. "Outline" as the benchmark and in accordance with its content, a series of specific educational and practical activities such as "promoting civilization, establishing new practices", and civilized etiquette education were carried out, and citizen moral publicity and education activities were organized. Comprehensively deepen the construction of citizen morality, include ideological and moral education as an important criterion in the establishment of civilized units, focus on honesty and trustworthiness, contribution to society, and service to the masses, strengthen the construction of professional ethics, and vigorously promote the national spirit and patriotism as the core. With the spirit of the times as the core of reform and innovation, cultivate the spirit of integrity, unity and friendship, diligence, thrift, self-reliance, and dedication among all people, form a healthy and civilized trend, and ensure that everyone pays attention to, participates in, and benefits from civilized etiquette education and practice activities.

2. Focus on cultural construction and create a civilized and progressive spiritual atmosphere. In recent years, Wukehudong Town has vigorously strengthened the construction of rural cultural infrastructure, improved the town cultural center, fitness paths, open-air performance venues, audio and video stores and other facilities, and built a number of rural cultural rooms, ideological and moral education bulletin boards, and science popularization Column, etc., expanded the position of grassroots civilization construction.

Using major festivals and major events as carriers, we have carried out lively, lively and widely participated mass activities. Public performances such as lion dance and dragon dance were held during the Spring Festival. During the Lantern Festival, the first "Celebrating the Lantern Festival" fireworks show was held in the town cultural square, attracting thousands of people from the whole town. Wukehudong Town arranged a condolence fund of 40,000 yuan. During the festival, leaders led teams to visit 19 village committees in the town.

3. Focus on the creation of civilization and improve the moral quality of villagers. Since the beginning of this year, Wukehudong Town has aimed at new goals, adopted new measures, and carried out extensive activities to create and evaluate civilization. The "Five Good Families" creation and evaluation activities were carried out to actively promote the family virtues of respecting the elderly and caring for the young, equality between men and women, harmony between husband and wife, and being diligent and thrifty in housekeeping. During the specific implementation, a number of "Five Good Families" households were commended. We carried out in-depth activities on civilized riding, civilized behavior, and consciously abiding by social and public order, and established harmonious interpersonal relationships. Actively participate in poverty alleviation, charity and other activities, actively carry out healthy and beneficial cultural and sports activities, care about people's lives, strengthen the personnel system, activate cultural life, thus continuously improving the cultural quality and civilized level of all personnel.

Ukhudong Town aims to build a harmonious Uk and promotes the comprehensive development of various undertakings in the town through civilized creation.

1. Comprehensive management of social security has been strengthened, the town petition reception room has been set up, and various petition incidents have been conscientiously mediated;

2. Family planning management and services have been improved, and stable With the goal of lowering the fertility level and improving the quality of the birth population, the family planning rectification month activity was implemented, focusing on rectifying prominent problems such as gender imbalance, early marriage and early childbearing;

3. With "safety first, prevention first" as the goal In accordance with the policy, we have done a good job in disaster prevention and reduction, and strengthened the monitoring of production safety, forest fires, and geological disaster points;

4. The construction of grassroots organizations has been further strengthened, and the five village-level activity rooms in the town have been Put into use. The "responsibility contracting system" will be fully implemented, and the "one-vote veto" work system will be implemented in key villages to ensure the effective implementation of various tasks in the construction of new rural areas.

In recent years, __ town’s spiritual civilization construction has achieved certain results, but there is still a certain gap between the requirements of the banner committee and the banner government, and there are still some shortcomings. In future work, _ _The town meeting further strengthens the work of civilized creation, integrates business work into the creation of spiritual civilization, and promotes the comprehensive, coordinated and sustainable development of the town's economy and society. We will continue to strengthen the promotion and implementation of spiritual civilization in our daily work, and make unremitting efforts to build a civilized, harmonious and good environment for the people in the town. Advanced Deeds of Creating Municipal-level Civilized Units 2

Since we_Agricultural Power Bureau was named a provincial-level civilized unit by the provincial government in 1994, we have continuously increased investment and creation efforts in the construction of civilized units, and have continuously summarized Create experience, explore working methods that are compatible with the development of the times, take effective and effective measures, and continuously expand the achievements of civilization. In _ year, our bureau continued to maintain the title of provincial-level civilized unit. 4 of the 27 grassroots units were rated as municipal-level civilized units and 9 were rated as county-level civilized units. In _ year, our bureau was rated as the best agency and the best agency by the county committee. Civilized industry and advanced unit in correcting ethics.

Rural electricity work comes from rural areas and serves rural areas. It has many points, a wide coverage, and long lines. Directly facing thousands of households are the characteristics of rural electricity work. With the development of society, the majority of electric power customers are interested in The quality of electric energy and the level of electricity services have put forward higher requirements. In order to better implement the service purpose of "People's Electricity Industry for the People", our bureau has taken the following measures in response to this situation and combined with the characteristics of the rural electricity industry itself. :

1. Improve civilized organizations and raise awareness of creation.

A sound civilized organization and a sound working mechanism are the prerequisites for progress in all aspects of spiritual civilization construction. To this end, our bureau has established a leading group for spiritual civilization construction activities of the County Agricultural and Electricity Bureau, headed by a top leader, with 3 deputies and 12 middle-level cadres as main members, and has set up the Party Office, Work Style Office and Administrative Office as standing offices. Specifically responsible for the organization and implementation of activities to create spiritual civilization units. Integrate the content of creating civilized units into the transformation of rural power grids, safe production, electricity management, party building, and high-quality services, and specifically break down the indicators into effective activity carriers, and carry out ideological education, poverty alleviation, and thousands of In activities such as the visit of famous cadres to thousands of homes, striving to create a standardized service unit for rural power supply business, and the "Integrity Service Cup" competition, we carry out creation activities in a wide range, at multiple levels, and throughout the entire process, and integrate the activities of creating civilized units throughout the entire production and operation process. .

2. Carry out effective activities in a down-to-earth manner to promote the renewal of concepts and changes in style

In order to keep spiritual civilization construction activities fresh and innovative, they should be carried out with new ideas and characteristics. Our bureau has selected three effective carriers, namely, carrying out the "Implementation Outline for Citizen Moral Construction" educational activities, striving to create a standardized service unit activity for rural power supply business, and launching the "Integrity Service Cup" competition.

First, the "Implementation Outline for Citizen Moral Construction" educational activities were carried out. By making propaganda slogans and conducting moral knowledge questionnaires, we popularize moral knowledge. In order to warn employees at all times and encourage them to uphold citizen morality, our bureau spent more than 3,000 yuan to make the "Implementation Outline for Citizen Morality Construction" policy into a beautiful sign, which was hung in the most conspicuous place in the bureau's office building to strengthen employees' awareness of moral construction. . At the same time, our bureau also carried out a moral knowledge answering activity. All party members, cadres and employees of the bureau participated in the moral test answering activity to provide moral education to the majority of employees and popularize moral knowledge and ethics. Instill new moral concepts into the majority of employees, establish a moral standard that adapts to social development and the needs of the times, and enhance employees' dedication to work.

The second is to carry out activities to create standardized service units for rural power supply business.

In order to improve the service level, improve work efficiency, and strengthen the professional ethics of employees, in _ year our bureau increased the creation of standardized service units for rural power supply business; we determined the goal of striving to be named the national power company for the people. service, establish a new trend in the industry? 1 rural power demonstration window, and strive to create 7 demonstration windows of standardized service units for power supply business named by the provincial electric power company; in order to ensure the effectiveness of the activities, we will strive to create standardized service units for rural power supply business in _ On the basis of experience in activities, we will increase efforts to create and further improve standards and standardize behaviors. Unified working standards have been formulated for the director's office, customer service center, emergency repair room, duty room, safety tool room, and spare parts warehouse. Standardize the six aspects of production safety, marketing management, operation management, personnel management, basic information, and quality services, and establish 11 types of work standards, 25 types of management systems, 12 types of ledgers, 16 types of reports, and 32 types of records. , all ledgers and reports are managed by computers. At present, these demonstration windows have scientific work processes and rigorous work systems. Customers are transferred from room to room according to the procedures. The window services have unified logos, service personnel are uniformly dressed, management models are unified, and publicity facilities are unified. The environment is clean and beautiful, and items are arranged in an orderly manner. There are rest seats, drinking utensils, sewing boxes, reading glasses, etc. All kinds of service facilities are available. The service staff wear badges, treat guests politely, and provide civilized services. In June this year, the Tashan Power Supply Business Office passed the acceptance inspection and was named by the State Electric Power Company as a "Serving the People and Creating New Trends in the Industry" Rural Electricity Demonstration Window. On December 10, the Liangjin Rural Electric Power Bureau held a Huludao City meeting at the Tashan Power Supply Business Office of our bureau. The on-site meeting on the standardized management of rural power supply offices fully affirmed our bureau’s standardized management work of rural power supply offices, and promoted our bureau’s standardized management work model of rural power supply offices throughout the city. Currently, our bureau has 27 grassroots Units, 1 demonstration window was named by the State Electric Power Company, and 12 demonstration windows were named by the Provincial Electric Power Company, accounting for 50% of the grassroots units. There are still 7 to be accepted. The window creation activities have greatly improved the service level.

The third is to launch the "Integrity Service Cup" competition. In _, our bureau continued to implement committed services in the overall system and launched "integrity" services to the society; 27 grassroots units and more than 500 employees in the entire system carried out the "Integrity Service Cup" publicity activity, distributed more than 20,000 leaflets, and posted publicity There were 27 banners, 15 publicity vehicles were dispatched, and 29 hotlines for reporting, consulting and repairs were announced to the public. Grassroots units implemented a Sunday working system, and the consultation and repair hotlines were open 24 hours a day to ensure customer needs. At the same time, many activities were carried out among employees. Through channels, multi-angles and multi-carriers, the education of "honesty-based, customer-oriented" is established, and the concept of respecting customers and treating customers well is established; the service quality inspection work is carried out seriously, and grass-roots units are inspected openly and covertly to ensure that promises are fulfilled and Code of conduct; carefully carry out power supply service quality research, go deep into customers, visit important customers, and pay return visits to important customers with complaints, so as to listen to the opinions of all walks of life and the voices of the masses, and improve work; through the "Integrity Service Cup" competition activity, I have improved my The bureau’s work style.

3. Strengthen team building and improve team quality

The team is the core of the enterprise. Without a strong leadership team, there will be no strong team of employees, and it will not be done well. Construction of spiritual civilization. To this end, the leadership team of our bureau takes self-construction as the core to drive the overall change of style and improve service levels. The first is to strengthen ideological and political learning and improve theoretical levels. We conscientiously implemented the important thoughts of Secretary General Xi Jinping, thoroughly studied the spirit of the 19th National Congress of the Communist Party of China, clarified the purpose, nature and fundamental tasks of the party in the new era, strengthened the concept of party spirit, and strengthened the political direction. The second is to strengthen the learning of business knowledge and improve the level of operation and management. Although the task of transforming the agricultural power grid of our bureau is very arduous, the members of our bureau team still insist on taking time to continuously enrich their knowledge, focusing on strengthening the relevant theories on joining the WTO agricultural power enterprise management system and integrating with international standards, so as to adapt to the new situation and solve new problems. problems and improve the leadership and decision-making level of the team. The third is to conscientiously implement the county party committee's "Five Prohibitions" regulations and be honest and self-disciplined.

Strictly enforce the company's internal hospitality system. Under special circumstances, all meals will be eaten in the bureau's own cafeteria. When agency staff go to the countryside to inspect work, meals will be kept simple. The dining standard is 10 yuan per person. During the online reform period, inspection work at the grassroots level is not allowed. Several The team members have set an example by setting an example and have been well received by employees. He also frequently carries out criticism and self-criticism, consciously implements democratic centralism, has a rigorous work style, is truth-seeking and pragmatic, and has formed a strong charisma and cohesion.

Employees are the owners of the enterprise and the decisive force for the development of the enterprise. Their overall quality directly determines the healthy development of the enterprise. For this reason, our bureau has always focused on strengthening the construction of the workforce. The first is to strengthen the ideological and political education of employees. The leading group seizes the opportunity to take various forms to organize ideological and political education for all party members, cadres and employees, and educate the majority of cadres and employees with the spirit of "__", "Three Thinks", the July 1st Speech and the spirit of the Sixth Plenary Session of the 1st Central Committee of the Communist Party of China. On the occasion of celebrating the 81st anniversary of the founding of the Party and the centenary of the founding of the county, our bureau successfully held a party knowledge competition and organized a chorus of 100 people to enable the majority of employees to receive profound party spirit education and enhance their party spirit. The second is to strengthen professional quality education. In order to enable rural power workers to adapt to the new situation, meet new needs, and learn various safety regulations, the second phase of training courses for safety officers, operators, work ticket issuers, persons in charge, and licensees was held to learn various safety regulations and further The safety quality of electricians in each institute has been improved, they have mastered the common sense of safe operation and strengthened their safety awareness. There are 444 front-line employees globally, 328 have obtained network operation certificates, and 45% of them are skilled employees. Times are developing and knowledge is being updated. In line with the goals of creating a first-class enterprise proposed by the agricultural power industry, such as dispatch automation, penless office, and business mis network construction, employees are organized to carry out "six learning" activities of learning theory, learning culture, learning science, learning technology, learning management, and learning law. We held training courses for window sales staff, computer operators, and financial personnel, and organized grassroots directors in batches to attend training at the municipal bureau. Through training, we increased technical knowledge, improved labor skills, and enhanced service capabilities. The third is to strengthen the education of high-quality service knowledge, combined with the activities of creating standardized service units for rural power supply business, our bureau has revised the "Code of Conduct for Marketing Personnel Positions", general service behavior requirements, reception: smile, enthusiasm, sincerity; conversation: cordial and sincere , modest; service: fast, thoughtful, and satisfactory; communication: calm, rational, and strategic; specific code of conduct requirements, counter service: high quality, efficient, and comprehensive; telephone service: smooth, convenient, and efficient; on-site service: safe, trustworthy, and satisfactory ;External image requirements, dress: uniform, neat, and decent; Appearance: natural, generous, dignified; Behavior: elegant, polite, spiritual; further standardizes the service behavior of marketing personnel, and strives to cultivate people who understand technology, management, and business? knowledge-based electricians, and build a new rural electricity workforce that is professional, specialized, regular and adapted to social development.

IV. Implement civilized service disclosure and actively accept social supervision

In order to increase the transparency of electricity management, shorten the distance with customers, and allow customers to use satisfactory electricity and comfortable electricity. From the bureau to the grass-roots power supply business offices, all administrative affairs are disclosed, and the eight service commitments of Guodian Corporation, new electricity price standards, industry expansion reporting and installation procedures, user instructions for electricity operations, electrician service codes and other contents are unified into a beautiful and standardized document Charts are posted on the wall. Make all work processes, job responsibilities, service standards, and electricity price policies open and transparent, make time-limited commitments for repairs, consultations, services, and installations and electricity connections public to the public, and fully implement the "Three Disclosures, Four Households, and Five Unifications", especially Regarding electricity prices and electricity bills that customers are most concerned about, our bureau has always adhered to the electricity bill announcement system. The grassroots units posted the monthly electricity bill issuance accounts in the village affairs disclosure column on time and disclosed them to customers. We have hired 373 people in 373 natural villages in the county. The work style supervisor has established a reception day for the director, set up a report box and a suggestion box, and widely accepted supervision from the society. In order to achieve the purpose of promoting internal management through external supervision, the bureau invited 60 electricity service quality supervisors from the county party committee, county people's congress, county government, county CPPCC and other relevant units to strengthen the external supervision force. In addition, our bureau also actively invited the county people's congress , the CPPCC came to our bureau to inspect the work.

5. Fulfill the purpose of the electrical industry and serve the local economy

Conscientiously implement the important thoughts of Secretary ____, practice it personally, share the worries of the government at the top, and serve the people at the bottom Solving problems and doing many good things and practical things for society.

Actively responded to the call of the county party committee and the county government, and actively participated in activities such as "poverty alleviation", "drought relief", "respecting the elderly and helping students", "urban and rural *** construction", and "autumn and winter offensive". On the evening of March 24, villagers in Xiaozhuangzi Haidong Village suddenly discovered that 21 wires were missing from the farmland irrigation line. At that time, the villagers were growing rapeseed and potatoes and were in urgent need of electricity. It would take more than 10,000 yuan to re-install the line. The villagers were anxious about the money. The village secretary approached our bureau in desperation. After our bureau learned about this situation, Director Yu instructed the grassroots business offices to try their best to solve the problem as soon as possible. Xiaozhuangzi Office actively looked for sources of goods for them. After contacting many parties, we bought the wires at the lowest price, saving the village nearly 8,000 yuan. We sent 10 electricians to rebuild them the next day. It only took 30 hours from the time they were lost to the time they were reinstalled, ensuring that the villagers had timely access to electricity. . In addition, 10,000 yuan was donated to build a bridge in Gejiajia Village, _ yuan was donated to Wangfengtai road construction, 5,500 yuan was donated to Qianwei Beiyanzhang Primary School, tables and chairs were purchased, and electric wire transfer was used for Lijia Primary School, and the construction fee was reduced or reduced by 7,000 yuan. In the widening project of the Qianda-Line Highway, our bureau voluntarily demolished 4 lines, free of material fees and construction fees of 570,000 yuan. Wang Bao Institute, a municipal civilized unit, built lines for Wang Bao Primary School, free of material fees and construction fees. Reaching 1_ yuan, the Qianwei Office relocated the route of Qianwei Primary School and exempted construction fees of _ yuan. In addition, our bureau donated 35,000 yuan in poverty alleviation activities and sent 47 bags of rice to Zhangzhangzi Village, Wangjiadian Township. The township donated 5,000 yuan for drought relief, sent 100 sets of quilts to Fan's hometown, and donated 10,000 yuan for drought relief and well digging. In addition, during the county's "Autumn and Winter Offensive" activities, tens of thousands of yuan in construction fees were reduced for various towns and villages, which was well received by governments at all levels and all walks of life, showing the new style of rural electricity workers in the new era.

Although our bureau has invested a lot of energy and done a lot of work in the construction of spiritual civilization, it is still far from the requirements of governments at all levels. We will continue to increase investment and improve services. functions, improve service facilities, provide personalized services to the majority of electric power customers, further improve service levels, let electric energy better serve the rural economy, and let us_rural electric power make greater contributions to the construction of a well-off society in our county. Advanced deeds in creating a municipal-level civilized unit 3

Tang, male, was born in March 1970. He started working in August 1986. He is currently the director and branch secretary of the Nanping Power Supply Station of Lichuan City Power Supply Company. In recent years, under the leadership of Lichuan Power Supply Company and the Nanping Township Spiritual Civilization Construction Leading Group, this comrade has continuously strengthened the study of spiritual civilization construction theories, modelly abided by various rules and regulations, and actively performed the duties of a spiritual civilization promoter. It has played its due role in the construction of spiritual civilization and completed various tasks well.

In recent years, with the enthusiastic guidance and help of superior leaders, this comrade has actively carried out spiritual civilization work. We attach great importance to the organization and establish a spiritual civilization leadership group. We adhere to the principle of focusing on production safety and the construction of spiritual civilization with one hand, and both hands must be strong. We formulate and improve various systems to ensure the smooth development of spiritual civilization work. Actively participate in charity assistance activities and do his best for society. During more than a year of working in Nanping, he successively built bridges for Huawu Primary School, Huawu Winery, Huawu, Datian, Yecha and other village offices, and visited poor families. , five guarantees of electricity for the elderly and other donations. Under the leadership of Comrade Tang Youjun of Nanping Power Supply Station, certain achievements have been made in the construction of spiritual civilization and healthy development has been achieved. In terms of business management, we adhere to people-oriented and scientific management, restrict work behavior with systems, serve users with a serious sense of responsibility, and serve local construction with a noble sense of professionalism. Call on all employees of the institute to face the difficulties and complete the high-road power supply construction project, the relocation of electricity for farmers on high-road roads, the upgrading and transformation of distribution networks, the construction and relocation of power lines for road network construction, the construction of new rural areas and the relocation of power lines, and the relocation of flue-cured tobacco with a spirit of not being afraid of hardships. House electricity and various rural cooperative power supply construction tasks. The window construction implements standardized management in accordance with the requirements of the municipal company. The office staff insists on uniform uniforms, provides warm reception, completes all types of business on time, handles all types of failures and people's visits in a timely manner, and strives to meet the reasonable requirements of users. This year, we strive for projects to solve the problem of low voltage 2 new transformers were added and 5 transformers were renovated. Voluntary donations were made to install 60 street lights in the market town, which were well received by users.

In the past year, under the leadership of Comrade Tang Youjun of Nanping Power Supply Station, the construction and protection of electric power facilities were awarded "Advanced Collective" by the provincial leading group, and the state's "Top 100 Grassroots Station (Window)" passed the acceptance inspection , the comprehensive management of social security and organizational construction were commended by the municipal government departments. The construction of spiritual civilization has been awarded as "Spiritual Civilization Unit" by the Municipal People's Government over the years.

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