How to return the train ticket on WeChat? How to return the train ticket on WeChat?

National unified consultation 400-662-9225. Refund prompt:

(1) If you haven't exchanged paper tickets two hours before the train starts, you can go through the refund formalities on this website; Within 2 hours before the train starts, it can only be handled at the refund window of the station; Those who have exchanged paper tickets can only apply at the ticket exchange station or the ticket refund window at the ticket issuing station. Railway ticket sales outlets cannot handle refund procedures.

(2) When going through the refund formalities at the station, please bring the original valid identity certificate of the passenger used when purchasing the ticket. If you use other valid identity documents other than the second-generation resident ID card to purchase tickets or the second-generation resident ID card cannot be read, you must also carry the order number.

(3) After refunding tickets on this website, if you need a refund voucher for refund fee, please go to the refund window of the station with the original valid passenger ID used at the time of ticket purchase within 10 days from the date of refund. If you use other valid identity documents other than the second-generation resident ID card to purchase tickets or the second-generation resident ID card cannot be read, you must also carry the order number.

(4) Refunds on this website can only be handled one by one; When the page prompts that the refund service serial number (at the beginning of 2E) is, the refund is successful.