I bought something at Tmall Supermarket and paid successfully ~ Why can't I find any logistics information and no purchase record ~ Are you cheated?

1, there is no logistics information: if there is no logistics information, it means that the logistics company has not scanned this single number into the system. The reason may be that merchants submit logistics information on Taobao, but it is not worthy to be sent to logistics companies; Or the merchant has an error in filling in the logistics information; Or the goods received by the logistics company were not scanned in time.

2. Logistics distribution information is not updated for a long time: if the logistics has been sent to a certain place, but the logistics information has not been updated for several days. The reason may be that the logistics destination is remote and the intermediate delivery time is very long; Or the logistics company is inefficient at the peak of express delivery; Or items are lost in the process of dispatching, and those that have not been updated for more than 10 days are likely to be lost.

3. The logistics dispatch information is not updated for a long time: if the goods have been assigned a dispatcher, but it has not been delivered to the door for several days or the dispatcher has not contacted the recipient. The reason may be that the logistics address and contact information are incorrect; Or the dispatcher loses the package; Or the recipient information is not uploaded in time after being signed by others.