Feel free to see if members have received it, but there is no response.

Please feel free to check the reasons why members did not receive a reply:

1, check your Tencent video login account, is it your recharge account? If you charge the wrong account, there is definitely no response.

2. Feel free to look at the official backstage and have not refreshed a new data. You need to refresh the webpage to see the recharge record. If there is no response, check whether the payment is successful. You can only get a member if you pay successfully.

3. Check whether the login account is your top-up account. If it is not your top-up account, there will be no members. Of course there was no response.

4. It may also be an official problem. You can find the official customer service to confirm the problem, and then follow the instructions of the customer service, which should solve the problem. As you wish, the products of equity members are mutually exclusive and depend on the main product. By-products can only be collected after ordering the main products, and the rights obtained are valid for one month. During the validity period of the product, the customer can receive the current rights and interests from 1 day to the end of the natural month. Every natural month, customers need to take the initiative to claim their rights through the activity page, SMS menu, mobile phone rights page or business front desk. If they don't get it in that month, their eligibility for that month will automatically expire.